Sales Associate

6 months ago


Minneapolis, United States Lands' End Full time

As a Sales Associate, you are a member of a talented team that represents Lands' End to the customer by providing exceptional service in a professional, courteous and helpful manner. This position enhances the experience of our customers and drives profitable sales by providing product expertise and advanced selling skills. Sales Associates also assist in ensuring that both store and visual brand standards are being met.Positions are part-time, approximately 25 hours per week.Job Responsibilities:Drives sales by utilizing approved consultative selling practices to identify.customer needs and provide appropriate solutions; this can include suggesting.outfitting options and related items to generate multiple unit sales, providing.fitting room assistance, and participating in customer outreach activitiesProvides highest degree of customer service, including courteously,conversationally greeting customers, adjusting individual customer attentionbased on store traffic, suggesting solutions based on customer interests andneedsMaintains knowledge of Lands' End website navigation and leverages thisoption for customer solutions when the product is not available in the store.Processes customer transactions efficiently using the POS and online system,including sales, returns, exchanges, etc. in accordance to authorized.proceduresMaintains knowledge of Lands' End products and services, along with currentfashion trends to enhance level of customer service and generate sales.Performs markdown and other promotional activities as needed.Responsible for stock replenishment and adhering to visual brand standards.Qualifications:Excellent selling skillsAbility to communicate effectively with customers and fellow employees.Ability to receive feedback and take action when appropriate.Ability to follow written and verbal instruction and meet deadlines on projects/tasks.Flexible and adaptable to change.Knowledge of Lands' End merchandise is strongly preferred.Previous experience in retail strongly preferred.Availability and flexibility to work varied hours to support the needs of the business.Ability to stand for long periods of time.Ability to lift boxes up to 40 pounds.Equal Opportunity Employer/Protected Veterans/Individuals with DisabilitiesThe contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)


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