Patient Services Representative

3 months ago

Cartersville, United States PhyNet Dermatology LLC Full time
SUMMARY:

As a Patient Services Representative, you will be responsible for patient registration, scheduling and triaging clinical calls for multiple practices and facilities.

ESSENTIAL FUNCTIONS:

To perform this job, an individual must perform each essential function satisfactorily with or without reasonable accommodations.
  • Greets patients, registering and scheduling as appropriate.
  • Triages and routes clinical calls as appropriate.
  • Assists patients with necessary paperwork as needed.
  • Maintains work area and lobby in neat and orderly manner.
  • Escalates questions/issues to appropriate resources as needed.
  • Meets department productivity standards.
  • Maintains an understanding of billing information to assist providers and medical staff.
  • Maintains an understanding of services provided by Practitioner and location.
  • Enters referral information as appropriate.
  • Files and pulls medical charts as needed.
  • Regular and reliable attendance.
  • Perform other duties as assigned.
EXPERIENCE / EDUCATION:
  • High school diploma or equivalent
  • 0-1-year customer services experience in a call center, healthcare, or retail environment.
  • Ability to ask patients for payment at the Time of Service
  • Computer savvy with ability to navigate between multiple systems simultaneously.
  • Proficiency in Microsoft Office Applications.

PHYSICAL AND MENTAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job responsibilities.

While performing the duties of this job, the employee is occasionally required to stand; walk; sit for extended periods of time; use hands to finger, handle or fell objects, tools, or controls; reach with hands and arms; climb stairs; balance, stoop, kneel, bend, crouch or crawl; talk or hear; taste or smell. The employee must occasionally lift, push, pull and/or move up to 20 pounds. Repetitive motion of upper body required for extended use of computer. Required specific vision abilities include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

WORK ENVIRONMENT AND TRAVEL REQUIREMENTS:

Works in well-lit, ventilated and climate-controlled office environment with routine office equipment; some equipment has moving mechanical parts.

Noise level in the work environment is typical for an office and/or medical clinic environment.

NOTE: This job description may not include all of the duties assigned to the employee and may be updated and modified by the department supervisor, according to the operations at any given time.

  • Patient Service Coordinator

    2 days ago

    Cartersville, Georgia, United States Piedmont Urgent Care Defunct Full time

    Patient Service Representative Job DescriptionThe Patient Service Representative is the first point of contact between the patient and clinical staff at Piedmont Urgent Care Defunct. This role plays a vital part in ensuring a positive patient experience.Key Responsibilities:Greet patients and provide instructions in a polite and professional manner.Analyze...

  • Patient Service Representative 3

    2 weeks ago

    Cartersville, Georgia, United States Harbin Clinic Full time

    Job Summary:The Patient Service Representative 3 (PSR 3) plays a vital role in the daily operation of the healthcare organization. Primary responsibilities include, but are not limited to, supporting patient registration, check-out, charge entry, referrals, and diagnostic precertification processes. As a key point of contact, the PSR 3 exhibits exceptional...

  • Patient Service Coordinator

    3 weeks ago

    Cartersville, Georgia, United States WellStreet Urgent Care Full time

    Job Title: Patient Service RepresentativeThe Patient Service Representative plays a vital role in ensuring patient satisfaction and exceeding expectations at WellStreet Urgent Care.Key Responsibilities:Initial Patient Contact: Warmly greet patients and provide necessary instructions to ensure a smooth and efficient experience.Insurance Verification: Analyze...

  • Patient Service Representative 3

    2 weeks ago

    Cartersville, Georgia, United States Harbin Clinic Full time

    Job Summary:The Patient Service Representative 3 (PSR 3) plays a vital role in the daily operation of the practice or department. Primary responsibilities include, but are not limited to, support of one or more of the following processes: patient registration, patient check-out, charge entry, referrals, and/or diagnostic precertification.Key...

  • Patient Service Representative 3

    1 week ago

    Cartersville, Georgia, United States Harbin Clinic Full time

    Job Summary:The Patient Service Representative 3 (PSR 3) plays a vital role in the daily operation of the practice or department. Primary responsibilities include, but are not limited to, support of one or more of the following processes: patient registration, patient check-out, charge entry, referrals, and/or diagnostic precertification.Key...

  • Patient Services Representative

    2 weeks ago

    Cartersville, Georgia, United States PT Solutions Physical Therapy Full time

    Job Overview & ResponsibilitiesPT Solutions Physical Therapy is a leading provider of physical therapy services, with a strong commitment to delivering high-quality care to our patients. As a Patient Services Coordinator, you will play a critical role in supporting our clinicians as they strive to provide exceptional patient outcomes.Key...

  • Medical Customer Service Representative

    21 hours ago

    Cartersville, United States The Staffing Resource Group Inc Full time

    Customer Service Representative SRG offers flexible staffing solutions with a national presence. We provide contract, contract-to-hire, direct hire and executive search services. SRG utilizes an innovative approach to identify and qualify talent that is unique to the Staffing industry, featuring a cutting-edge platform that allows us to rapidly and...

  • Customer Service Representative

    1 week ago

    Cartersville, Georgia, United States TravelCenters of America Full time

    Customer Service RepresentativeTravelCenters of America is seeking a Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our guests, ensuring a positive experience at our quick service restaurant.Key Responsibilities:Provide friendly, accurate, and...

  • Healthcare Customer Service Representative

    4 weeks ago

    Cartersville, Georgia, United States Harbin Clinic Full time

    Job Overview:The Patient Service Representative 3 (PSR 3) is responsible for executing a range of administrative tasks essential for the smooth functioning of the medical practice or department.Key Responsibilities:The primary responsibilities encompass, but are not limited to, assisting with the following processes: - Patient registration - Patient...

  • Customer Service Representative

    1 week ago

    Cartersville, Georgia, United States Food City Full time

    {"title": "Customer Service Representative", "content": "Job SummaryWe are seeking a highly motivated and customer-focused Customer Service Representative to join our team at Food City. As a Customer Service Representative, you will be responsible for providing exceptional service to our customers, ensuring a positive shopping experience, and maintaining a...

  • Patient Service Rep 3

    3 months ago

    Cartersville, United States Harbin Clinic Full time

    Job DescriptionJob Summary:The Patient Service Representative 3 (PSR 3) performs a variety of clerical duties necessary to the daily operation of the practice or department. Primary duties include, but are not limited to, support of one or more of the following processes: patient registration, patient check-out, charge entry, referrals, and/or diagnostic...

  • Customer Service Representative

    4 months ago

    Cartersville, United States Arrow Exterminators Full time

    Job DescriptionJob DescriptionCustomer Service RepresentativeArrow Exterminators is looking to hire a full-time Customer Service Representative to provide uncompromised service support and administration to internal and external Service Center customers. This position is paid at an hourly rate based on experience.Our administrative representatives enjoy...

  • Customer Service Representative

    1 week ago

    Cartersville, Georgia, United States ServeCo Inc Full time

    Job SummaryWe are seeking a highly motivated and detail-oriented Customer Service Representative to join our team at ServeCo Inc. As a Customer Service Representative, you will be responsible for providing exceptional customer service and support to our clients and their customers.Key ResponsibilitiesAnswer inbound customer service calls related to furniture...

  • Customer Service Representative

    3 weeks ago

    Cartersville, United States P.E.A.C.H. Teams Full time

    Absolute Plumbing Company is seeking for a highly motivated and experienced Customer Service Representative. If you are a customer-focused individual with a passion for providing exceptional service, we would love to hear from you. As a Customer Service Representative, you will be the first point of contact for our customers, assisting them with inquiries,...

  • Customer Service Representative

    3 weeks ago

    Cartersville, United States P.E.A.C.H. Teams Full time

    Absolute Plumbing Company is seeking for a highly motivated and experienced Customer Service Representative. If you are a customer-focused individual with a passion for providing exceptional service, we would love to hear from you. As a Customer Service Representative, you will be the first point of contact for our customers, assisting them with inquiries,...

  • Patient Service Rep 3

    3 months ago

    Cartersville, United States Harbin Clinic Full time

    Job Description Job Summary: The Patient Service Representative 3 (PSR 3) performs a variety of clerical duties necessary to the daily operation of the practice or department. Primary duties include, but are not limited to, support of one or more of the following processes: patient registration, patient check-out, charge entry, referrals, and/or diagnostic...

  • Customer Service Representative

    1 week ago

    Cartersville, Georgia, United States Old Dominion Freight Full time

    **Customer Service Representative**Old Dominion Freight Line is seeking a skilled Customer Service Representative to join our team. As a key member of our service center, you will provide exceptional customer service and support to our customers and internal stakeholders.**Responsibilities:**• Respond to customer inquiries and resolve issues in a timely...

  • Customer Service Representative

    2 days ago

    Cartersville, Georgia, United States Old Dominion Freight Full time

    Customer Service RepresentativeOld Dominion Freight Line is seeking a highly skilled Customer Service Representative to join our team. As a key member of our service center, you will provide exceptional customer service and support to our customers and internal stakeholders.Responsibilities:Provide timely and courteous responses to customer inquiries via...

  • Customer Service Representative

    5 days ago

    Cartersville, Georgia, United States ServeCo Inc Full time

    About ServeCo IncServeCo Inc is a fast-paced and growing company that provides furniture warranty services to customers and retailers across North America.Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our customer service team, you will be responsible for...

  • Lead Customer Service Representative

    3 days ago

    Cartersville, United States Circle K Full time

    Circle K - 1325 E Main St [Department Manager] As a Lead Customer Service Representative at Circle K, you'll: Provide prompt, courteous customer service and resolve customer issues on shift; Provide training assistance to new Customer Service Representatives; Perform shift supervision; Complete all store merchandise build-to's; Complete a grocery order and...