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IT Administrator and Compliance Analyst

3 months ago

Dallas, United States AspireHR Full time

This is a hybrid on-site position based out of our corporate office in Dallas, TX.

Company Summary

Founded in 1998, AspireHR is a woman owned US-based SAP HR and SAP SuccessFactors Gold Partner, working with HR organizations across North America to successfully implement best-in-class HCXM (Human Capital Experience Management) solutions. AspireHR is a purpose driven company that provides a wide range of services and software solutions for both the implementation and maintenance of HXM systems that includes our own proprietary software as well as long-term managed service agreements. The AspireHR team has built an impressive roster of clients by combining a cost-effective implementation strategy, an innovative mix of HCXM technologies and excellent customer service. Our focus is Employees First. We are careful to select people for our team that have demonstrated excellence through their skills, character and background. AspireHR invests in our people and capabilities to differentiate us from competitors.

For more information, please visit www.aspirehr.com.

Job description

We are seeking an experienced and detail-oriented IT Administrator and Compliance Analyst to join our team. The ideal candidate will be responsible for supporting and maintaining our IT infrastructure consisting of laptops, cloud business apps, office networking while ensuring compliance with SOC 1, SOC 2, and ISO standards. This role requires a strong understanding of IT systems, security protocols and best practices along with applicable regulatory requirements and industry standards.

Key Responsibilities

  • Responsible for executing IT compliance/audit/regulatory risk reviews and serving as the key contact within the business
  • Conduct routine audits of user accounts, access logs, email threats, network threats and software licensing compliance auditing
  • Develop, implement, and maintain policies and procedures to maintain compliance with SOC 1, SOC 2, and ISO standards
  • Stay up to date on changes to regulatory requirements and industry best practices related to IT security and compliance
  • Collaborate with cross-functional teams to ensure that compliance requirements are integrated into all projects and initiatives for the business
  • Provide end user software and hardware provisioning and support for Dell and Apple systems
  • Cloud app administration and provisioning for M365 / Azure / Jump Cloud / Ninja One and various other business applications
  • Evaluate system licenses and provide opportunities for rationalization
  • Support Single Sign-on using Active Directory with MFA
  • Responsible and accountable for the administration of the M365 Platform including SharePoint, MS Teams, OneNote, OneDrive, and O365 services including Azure AD Connect and InTune
  • Perform routine audits of user access and configurations to Microsoft 365 / Azure and endpoint policies aligned to industry best practices and compliance standards for ISO / SOC
  • Basic network administration for small offices with wired / wireless infrastructure, conf rooms, badge system and IoT devices
  • Utilize expertise to develop new or improve existing IT systems and solutions aligned to the business' needs with a goal of improving efficiency, cost savings and end user satisfaction
  • Monitor and analyze system performance, security and usage metrics to identify and resolve issues proactively
  • Emphasize safety and security of AspireHR systems and content through education, quarterly training and communication to the organization
  • Other duties as assigned
Key Selection Criteria
  • 3+ years of experience in IT administration and support, with a focus on security and compliance
  • 2+ years of hands-on experience administering MS365 / Azure cloud environment, specific to Teams, SharePoint Online, Exchange Online
  • Experience with SOC 1, SOC 2, and ISO standards, implementing, auditing, and maintaining policies and processes
  • Experience conducting risk assessments, audits, compliance reviews and maintaining security controls
  • Holding or pursuing MS Azure / M365 certifications strongly preferred
  • Holding or pursuing certifications such as CISSP, CISM, CISA, Security+ are a plus
  • Experience with AWS / SAP / Apache / WordPress is a plus
  • Experience with ITIL / Change and Release management is a plus
  • Must be a self-starter with the ability to troubleshoot independently with logic and intellect
  • Experience working with cross functional support team with ITSM tools strongly preferred
  • Excellent communication and interpersonal skills, with the ability to effectively communicate complex technical concepts to non-technical stakeholders
Personal / Professional Attributes
  • Foster a mindset that contributes to maintenance and further development of IT support excellence
  • Excited to join an agile, cutting edge and fast paced growing company
  • Self-starter that is willing to jump in and learn new areas
  • Collaborative and positive attitude
  • Good interpersonal skills with the ability to work effectively and build meaningful partnerships with others
  • Strong background of integrity and trust
  • Strong and effective communication style with team members, customers, and leaders, both written and verbal


At AspireHR, we put our employees first in everything we do. We are proud to celebrate and support our differences by being an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or any other basis covered by appropriate law.

EEO Statement

At AspireHR, we put our employees first in everything we do. We are proud to celebrate and support our differences by being an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or any other basis covered by appropriate law.