Senior Partner Success Manager

2 weeks ago

Chicago, United States Dubclub Full time
DubClub Overview:

The DubClub founding team played football and baseball together at Stanford, then remained friends after college. Like many sports bettors and sports fans, we triumphed together. But we also lost together. Through it all, we did our best to utilize the timely information shared by countless sports content creators (which we called "cappers") to better inform our bets. Input from these sports content creators was useful, but the methods to receive their timely content containing betting advice were unreliable. We found ourselves refreshing websites, sifting through timelines, and jumping in and out of Discord servers.

When we paid these sports content creators for their advice, a great dynamic ensued. They made money from our payment for their content, and we lost money less frequently. Thus, DubClub was born to make sports content creator CEOs (our "partners") more money while enabling their subscribers to receive valuable content reliably.

Since our founding, we have facilitated over $50 million in subscription payments for our partners and delivered hundreds of millions of messages containing informational sports betting content to consumers. People make more money and more informed betting decisions with DubClub.

We are backed with Series A funding from leading Silicon Valley investors, several public company internet founders, sports industry veterans, and Hall of Fame athletes.

Our Mission:

We exist to help more people Win More Together™. Our vision is to build the destination where people routinely consume, discuss, and buy sports content from creators.

The Role

The Partner Success team at DubClub is committed to empowering our Partners - professional sports cappers that share real-time predictions and analysis with fellow sports fans through the DubClub Platform.

This is not your typical Success role. Here's why:
  • You will work with DubClub's high-impact partners ("Cappers") to drive outcomes to the businesses they run on the DubClub platform.
  • You will provide strategic guidance and leverage growth tools to build enduring relationships with partners while shaping the future direction of DubClub products.
  • You will partner with a small, founder-led "Partner Success" org that is obsessed with driving results.
  • You will have direct impact on DubClub's bottom line.
  • You will work alongside an early stage team consisting of the founding team, social media team, and GTM to grow DubClub's ecosystem.
The Problems You Will Solve
  • Drive Exceptional Outcomes: Leverage your expertise in digital strategy and subscriber growth to deliver outstanding results for our partners.
  • Provide Expert Advice: Influence and provide tailored marketing guidance to creators in the sports betting domain, helping them them differentiate and succeed in the market.
  • Build Strong Relationships: Cultivate relationships with our partners, becoming a trusted advisor to their businesses.
  • Influence Product Development: Utilize insights from interactions and data to shape the DubClub product roadmap, ensuring it meets the needs of our partners.
  • Establish Enduring Operations: Act as an elite relationship and project manager, developing successful, repeatable processes for working with partners.
What Makes a Great Candidate
  • You have knowledge, experience, and examples of how you've partnered to build and grow an online subscription business.
  • You are able to maintain multiple high-profile partnerships and stay focused and be efficient.
  • You ruthlessly allocate time to where it matters and drive operational excellence along the way.
  • You're systems-minded, process oriented, and highly organized to where you can document, build resources, and create work artifacts to mature the GTM function forward.
  • You communicate well and can adapt to changing environments and priorities.
  • You're resilient and driven to win and can be accountable to metrics like increasing GMV.
Location & Compensation
  • This role is based at the DubClub HQ in Chicago, IL (The Loop). We ask that all employees come in 2-3 days/week and the rest is flexible for you to either come in to the office or work remotely.
  • The OTE range for the this role is: $120-140k + stock options + benefits, etc. Please note that this range can be flexible for the right candidate.
Why Join Us:
  • Impact: Build upon early market leadership in an exploding industry.
  • Ownership: Significant equity and influence in the company's direction.
  • Autonomy: Freedom to influence the roadmap and execute against our vision.
  • Growth: Join a company experiencing rapid user and monetary growth.
  • Career: Clear upward mobility to expand your skill set and responsibilities.
Our Values:
  • Customer-Obsession: We put our users first, not our opinions. Every decision we make and every action we take is focused on creating better outcomes for our users. Be a driver, not a passenger. Instead of sitting around hoping things happen for our users, make great things happen.
  • Collaboration: We lean on each other and work closely with users to achieve unequaled outcomes for them. Spread positive vibes and elevate others. When you see someone do something great, say something. When you see someone do something that can be improved, say something. Average players avoid the truth, good players want to be told the truth, and great players seek the truth. Win More TOGETHER™.
  • Clarity: We are Problem Solvers and Empowerers, NOT "managers". We work hard to understand problems, identify a solution, ship, learn, and iterate. In solving problems for our users and our teams, we prefer simplicity. Life is too short to waste time. Get rid of the non-essential. Communicate with directness and brevity. Be a professional. Operate with very clear outcomes in mind, plan your work, then work your plan.

We are an equal opportunity employer and do not discriminate on the basis of any status protected under federal, state, or local law.

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