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Server Assistant

4 months ago

Madison, United States Johnny Delmonico Full time

**Title: Server Assistant**

**Work Status:** Non-Exempt/Hourly

**Reports to:** Assistant General Manager or General Manager

**Position Summary:** Server assistant helps servers in any way they need, like pre-bus, water to customers, resetting tables, and cleaning.

**Essential Functions:**

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions: The main responsibility for this position is to deliver food to guests in a friendly, professional & knowledgeable manner.

**Responsibilities:**

* Prepare room for dining by clothing tables and setting decorations, condiments, candles, napkins, service plates and utensils

* Respond to additional patron requirements by inquiring of needs; observing dining process

* Maintain table setting by removing courses as completed; replenishing utensils; refilling water glasses; being alert to patron spills or other special needs

* Contribute to team effort by accomplishing related results as needed

* Provide welcoming phone greeting and following guest ordering procedures

* Convey menu information over the phone to guests and give accurate estimate of delivery time

* Perform basic cleaning tasks as needed or directed by supervisor

* Assist with special events as needed

* Adhere to grooming and appearance standards consistently

* Promptly address customer service issues and refer customers to management when necessary

**Job Requirements:**

* Must be able to clearly communicate guests' needs to bussers, managers, etc.

* Must be able to hear well in a loud environment in order to answer telephone and respond to guest requests

* Must be able to walk and stand during entire shift

* Must be able to reach, bend, stoop and wipe

* Must be able to articulate clear greetings and farewells to guests

* Must be able to understand requests for assistance

* Must be able to carry trays or supplies (10-30 lbs.)

* A desire to help out where needed and work as part of a team

* Passion for providing extraordinary service

* The ability to thrive in a fast-paced environment

* An appetite for learning (and great food)

* Flexibility to work a variety of shifts

* Must be able to assist guests and possess great guest relations skills

* Ability to work positively in a fast-paced environment

* Ability to stand/walk and stay focused and alert for extended periods of time

* Ability to work effectively within a team

**Qualifications:**

* Great attitude and positive outlook

* A dedication to teamwork

* Excellent oral communication skills required

* Customer Service skills

* No previous server experience is needed

**Other Duties:**

This is not an all-inclusive list of responsibilities, duties, and skills required of personnel so classified. Further, this job description is not intended to limit or in any way modify the right of any supervisor to assign, direct, and control the work of any employee under his/her supervision.

Company : Food Fight Inc

Position : Server Assistant

Status : Part Time

Shift : Second (Afternoon)

Req # : 6988245

Date Posted : February 25, 2022

Location : 130 S Pickney St, Madison, US, WI, 53703

Job Category : Restaurant