Auto Appt Scheduler, Customer Service, Top Pay, New Ownership

1 day ago


Kinston, United States Deacon Jones Auto Group Of Kinston Full time



1053 U.S. 258, Kinston, NC 28504

Automotive BDC Representative
Appointment Scheduler / Customer Service
Under New Ownership

Generous Pay Plan and Great Benefits
Previous BDC, Customer Service, or Call Center Experience preferred but not required
We train for your success
Walk-in Applicants are Welcome

Deacon Jones, one of the most renowned dealership groups, has recently purchased Sale Auto Mall in Kinston, NC . We sell and service BMW, KIA, Chevrolet, Ford, and a wide variety of certified used vehicles. We look forward to having you join our team to ensure that our customers continue to enjoy excellent customer service.

The Deacon Jones Family has been proudly serving North Carolina for over 40 years. Our motto is: 'We Treat You How We Would Like to be Treated'.

We are seeking to add outgoing and friendly Representatives to answer potential customer's questions about vehicle prices, availability, etc., and to schedule appointments for them to meet with our dealership's sales team or service department for maintenance.

Ideal applicants will be well-spoken and courteous to ensure a positive impression is made on our current and potential customers. You do not have to close any sales

Build and advance a rewarding, long-term career with one of the highest rated auto groups in the nation We provide career advancement opportunities to all our team members and promote from within Apply online today

We offer:

  • Generous pay plan
  • Medical, Dental and Vision Insurance
  • Employee purchase program
  • Paid Vacation / Sick time
  • Opportunity for advancement



Responsibilities - BDC Representative:


  • Attend product and sales training
  • Answer internet and telephone inquiries from potential customers seeking information about vehicle availability and pricing
  • Schedule service appointments for customers vehicles
  • Schedule several appointments per day for potential customers to visit our dealership so we can sell them a vehicle
  • Be enthusiastic and create excitement about our products
  • Establish personal income goals consistent with dealership standards of productivity and devise a strategy to meet those goals



Qualifications/Requirements - BDC Representative:


  • Automotive BDC or Sales experience is a plus
  • Customer service, receptionist, and/or call center experience is preferred
  • Must be comfortable speaking on the phone and handling high call volume
  • An energetic and outgoing 'people person' who is motivated to succeed
  • High school diploma or equivalent
  • Valid driver's license
  • Good customer service, communication, and computer skills
  • Please upload your resume and complete the online assessment
  • Must be authorized to work in the U.S. without sponsorship and be a current resident.
  • Must pass pre-employment testing to include background checks, MVR, and drug screening.

We are an Equal Opportunity Employer . All qualified applicants considered regardless of ethnicity, nationality, gender, veteran or disability status, religion, age, gender orientation or other protected status.

Required Preferred Job Industries
  • Customer Service

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