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Catering Coordinator

4 months ago

Phoenix, United States Arizona Biltmore Full time

About Us:

Welcome to Pyramid Global Hospitality, where people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships.

Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers.

Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences.

Check out this video for more information on our great company

Location Description:

The iconic Arizona Biltmore is located in the heart of the prestigious Biltmore neighborhood in Phoenix. The resort was named the Jewel of the Desert since its opening on February 23, 1929. This gorgeous 39-acre property reopened in May 2021 after undergoing a $150 million restoration and has over 700 rooms, over 200,000 square feet in banquet space, and 8 food and beverage outlets (including 2 restaurants, 2 pools, 2 bars, a gelato shop/caf, and in-room dining).

Arizona Biltmore is a LXR Hotel & Resort by Hilton which is a hand-selected collection of unique luxury hotels, offering bespoke service and personal adventures in the worlds most intriguing locations. With this, as a team member you will receive the Go Hilton travel benefits in addition to Pyramid's travel benefits. Learn more about our incredible benefits here.

Want to learn more Arizona Biltmore? Hotel Website, Instagram, Facebook

Overview:

As a Catering Coordinator, you would be responsible for soliciting, securing, coordinating and responding to inquiries regarding the purchase of food and beverage and use of event facilities for small local and group catered events in the hotel's continuing effort to deliver outstanding guest service and financial profitability. This includes but is not limited to:

  • Solicit, secure, coordinate and respond to customer inquiries regarding the purchase of food and beverage, rental of event facilities and purchase of ancillary services from the hotel for groups and meetings of 50 or fewer guests with 10 or fewer guest room nights
  • Host and entertain clients, conduct property tours, draft contracts and promote facilities and services
  • Communicate with and provide direction and supervision to team members to execute catering events
  • Generate contracts and Banquet Event Orders (BEOs) and support daily distribution of BEOs, reader boards and change logs
  • Work with Department Secretaries/Administrative Assistants in maintaining the file room and the proper stocking of Catering Marketing Collateral
  • Respond to guest inquiries and requests and resolve issues in a timely, friendly and efficient manner