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Dispatch Associate
4 months ago
Job Description
Job Description
The Administrative Service
Rep. will be responsible to supporting the dispatching of containers by tracking the incoming container and delivering to our Distribution Center. Need to contact shipping line, trucking company, US customs, and the receiving warehouse as needed for any issues and troubleshooting.
Work Hours:Monday – Friday 8am – 5pm or 9am -6pm with alt Saturdays 8am – 12pm
Compensation: This hourly, non-exempt position pays from $19 to $21 per hour, with overtime compensated at 1.5 times the base rate. New hires usually earn between $38,440 and $52,555 annually, or more, depending on experience, overtime hours, and bonuses .
To perform this job successfully, the individual must be able to complete the following essential duties and responsibilities:
Run report on a daily basis to check status of incoming shipment by ETA
Check container availability on terminal or rail website and send Delivery order to trucking company
Monitor and follow up on pick-up and delivery status
Support in Date entry with status update in the database and handle documentations such as POD.
Check and dispute freight and drayage related charges as needed
Monitor incoming emails and calls from trucking companies, sales and all parties related and respond promptly
Perform additional duties as required and or requested by supervisors
Additionally the candidate must meet the following Education and/or Experience requirements:
Minimum 2 years of experience with Port and Intermodal dispatch
Complete understanding of how Shipping Lines and Terminals operate
Excellent communication skills – written and verbal
Computer Proficiency, MS Office, Outlook, Word, Excel
Candidates must be detail-oriented with excellent follow up skills
Ability to multitask in fast-paced environment
Team player with positive attitude
Benefits:
comprehensive benefits package that includes:
Referral, Holiday, and Annual Bonuses
Annual pay increases
Paid Time Off
Medical, Dental, and Vision Insurance
Company-paid Short Term and Long Term disability;
Company-paid Life Insurance
Tuition Reimbursement
Traditional and Roth 401(k) plans with company matching contributions
Charitable donation matching programs
Free, company-sponsored 1-on-1 tutoring for
children/dependents
of employees in grades k-12, including free tutoring for SAT and ACT tests.
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