Assistant Manager

1 week ago

Watertown, United States Vitality Bowls Full time

Vitality Bowls is launching our first cafes in the Greater Boston area. In fact, these will be the flagship stores in New England. Vitality Bowls, A Superfood Caf, specializes in life changing, customer-centric, all-natural eats - Aai bowls, smoothies, fresh juice, salads, wraps, and more.

As an Assistant Manager of Vitality Bowls, you will be responsible for the overall shift-level operations including assisting in growing sales, managing financials, operational excellence and exhibiting exceptional customer service skills.

Assistant Store Manager Responsibilities include:

•Recognize outstanding work performance within your team while providing necessary constructive feedback and communicate to upper management.

•Participate in interviewing and hiring of team members.

•Lead the team on daily operations, ensuring food is made precisely and timely.

•Display a thorough knowledge of our recipes and communicate effectively with other staff- be a team player.

•Have excellent customer service when processing their orders at the point-of-sale, taking phone orders, and inputting third-party delivery orders.

•Assist dissatisfied customers and ensure all customers leave happy.

•Manage inventory levels daily, assist in performing operational procedures such as inventory counts, placing orders, and accepting deliveries.

•Manage all banking needs including deposits, petty cash, and cash out reports.

Assistant Store Manager Requirements:

•Must have reliable transportation.

•Minimum of 1 year supervisor experience.

•Available to work a minimum of 35 hours per week; including mornings, nights, and weekends.

•Become food safety certified.

•Must be able to stand for long periods of time, occasionally lift heavy boxes, move quickly, and have a sense of urgency.

Vitality Bowls Benefits:

•50% off meals

•15% off family discount

•Employee referral program

•Great team atmosphere and culture

•Career advancement opportunities

•Flexible scheduling

•Community involvement

•Competitive pay

•Bonus program

Job Type: Full-time

Compensation: $20.00 - $20.00 per hour

Vitality Bowls specializes in making delicious aa bowls, a thick blend of the aa berry topped with organic granola and a selection of superfood ingredients. Additional antioxidant-rich menu items include smoothies, juices, salads and more. No ingredient fillers such as ice, frozen yogurt, or artificial preservatives are used, giving the purest taste possible to each item.
Vitality Bowls' Standards and Expectations:
Be Friendly and Fast -

  • Make a great first impression: smile and greet each guest.
  • Show a sense of urgency and strive to minimize wait times.
  • Get to know your guests and make them regulars.
  • Make a memorable connection and send each guest off with a smile.
Know Your Stuff -
  • Become knowledgeable about Vitality Bowls menu, preparation methods (gluten free modifications)
  • Being "fitness and nutritionally minded" will help you understand your customer
  • Develop a good understanding of each ingredient's nutritional values
  • Deliver a perfect meal item every time.
The "One Team" Theme -
  • Work together as ONE team to deliver a great meal and provide outstanding service.
  • Be courteous to your fellow team members and make Vitality Bowls a fun and uplifting place to work.
  • Seek opportunities to exceed expectations.
  • Embrace the ACT principal - be Accountable, practice good Communication, and be Trustworthy.
Show Pride in Your Work -
  • Look sharp and be on time for all scheduled shifts, and have reliable transportation to our location.
  • Keep the store clean, organized, and looking great with consistency.
  • Operate cash register and handle all cash transactions with careful consideration.
  • Do your best and strive for excellence in everything you do.


I acknowledge that I am applying for employment with an independently owned and operated Vitality Bowls franchisee, a separate company and employer from Vitality Bowls and any of its affiliates or subsidiaries. I understand that each independent franchisee is solely responsible for all decisions relating to employees including and without limitation hiring and termination, and Vitality Bowls does not accept, review or store my application. Any questions about my application or the hiring process must be directed to the locally owned and operated Vitality Bowls franchisee.

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