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Food Server

4 months ago

Las Vegas, United States Spiegelworld Full time

Spiegelworld creates genre-defying live entertainment destinations, combining smash-hit shows with one-of-a-kind cocktail and dining experiences, powered by the world's most talented artists and artisans and devoured by savvy, seen-it-all adult audiences.

Founded in 2006, Spiegelworld is a community of 700+ organizers, agitators, dreamers, doers, insiders, outsiders and iconoclasts of every flavor, on a mission to make the world a more art-filled, inspired and playful place, one unforgettable memory at a time.

About the Role

Spiegelworld is looking for experienced Food Servers to join the team at our newest venture, Diner Ross, at the LINQ in Las Vegas. The Food Server is responsible for guiding guests through and exceptional dining experience. The ideal candidate has a servant's heart, and is a hospitality professional.The ideal candidate will be tasked with ensuring all guests receive personalized attention and service.Upselling and recommendations are required by all servers, and ability to memorize food menu and allergies in order to make sound recommendations for our guests. Beverage knowledge of wines and champagnes is also required for this style of service. Vibrant, enthusiastic and professional personality traits are essential to the overall ambiance of our dining room.The ideal candidate is knowledgeable about restaurant concept, inspiration and an excellent story-teller. Ability to manage multiple tables, prioritize, problem solve and frequent quality assurance checks on all their tables, to ensure guest experience is in line with the high-level service standards of restaurant. This position reports to manager on duty. This is a full-time position.

Responsibilities

  • Deliver prompt, efficient and courteous service of food and beverages to guests in accordance with established standards.
  • Perform necessary tasks to service guests, i.e. taking and filling all food and drink orders and assisting in maintaining guests' dining area in a clean and neat manner.
  • Upselling and recommendations for sides, add-ons, and substitutions,
  • Tour guide for our wide variety of alcoholic and non-alcoholic beverage choices.
  • Create a culinary adventure for our guests.
  • Utilize sales techniques to suggestively upsell.
  • Monitor guests' needs on a continual basis, ensuring all requests will be promptly fulfilled.
  • Follow sanitation and table maintenance standards for amazing guest service.
  • Participate as an employee in producing a smoothly and efficiently run banquet event.
  • Assist other employees with maintenance (side work, opening/closing duties) as necessary.
  • Make every effort to learn guest names and use names and celebrating special occasions
  • Taking part in pre-service duties and applicable closing duties and side work as needed
  • Actively engage in our antiracist commitment and internal practices by participating in offered learnings, engaging in conversations around Equity, Diversity, Inclusion, and Accessibility, and helping us maintain a safe and welcoming workspace.
  • Other duties as assigned.
What You Bring

Required:
  • At least two years experience in a bar, lounge, nightclub or full service restaurant setting.
  • Ability to read, write and communicate verbally in English.
  • Working knowledge of all restaurant functions.
  • Working knowledge of tableside service.
  • Ability to manage multiple tasks and remain calm in a very high paced environment.
  • Excellent communication and organizational skills.
  • Ability to work effectively with other department employees and guests.
  • Effectively assist with a wide variety of personalities and situations requiring diplomacy, tact, friendliness, poise and firmness.
  • A highly motivated and energetic personality with a strong commitment to excellence in hospitality.
  • Must have valid work authorization for the US
  • Successful background check clearance prior to hire
  • At least 21 years of age.
Preferred:
  • High school diploma or equivalent.
  • Previous experience working in an energetic, hospitality driven restaurant or nightlife venue.
Physical Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • Work is performed in a high volume professional foodservice/ theater environment.
  • Must be tolerant to varying conditions of noise level, temperature, illumination and air quality. The noise level in the work environment is usually moderate to high.
  • Able to stand and walk for up to 8 hours and ability to climb statues between levels in venue
  • Able to lift or carry up to 50lbs. And climb stairs as needed to move thru different levels of restaurant/venue


What We Offer

Union provided benefits. Spiegelworld is proud to offer a comprehensive compensation and benefits package to our eligible part-time employees. Benefits include vacation time & paid time off including holiday pay opportunities. What's more, Spiegelworld offers employee discounts on goods and services that will help our employees live a better and healthier life.

IDEA

All Spiegelworld employees participate in deepening the organization's commitment to becoming an inclusive and accessible organization by participation in IDEA. Standing for Inclusion, Diversity, Equity, & Accessibility, the Spiegelworld IDEA program is an internal culture program that serves as the foundation of our lifelong commitment to antiracism within our company and the greater entertainment and hospitality circles we participate in.

Each employee is responsible for conducting their work in an equitable manner and our staff works together to continue to learn about anti-racism, practice harm prevention, and support the greater communities we work in.

Please visit our website to learn more about our Statement of Inclusivity and Commitment to Anti Racism.