Service Sales Representative

2 days ago

Harrisburg, United States Emcor Inc Full time
About Us:

S.A. Comunale has been a local industry leader for end-to-end mechanical, fire protection and HVAC services for nearly 100 years.

We offer our clients significant financial strength, unmatched bonding capability, an award-winning safety program, and large-scale purchasing power.

With 12 locations and over 950 employees, including 600 skilled tradesmen throughout Ohio, Pennsylvania, New Jersey, Maryland, and West Virginia, S.A. Comunale can work in virtually every market sector and facility type.

Job Title:Service Sales Representative

The primary function of this role is to professionally represent the Company with respect to the promotion and sale of fire sprinkler offerings to various General Contractor customers and end users within an assigned territory.This will also include estimating and quoting fire sprinkler systems for commercial, institutional and industrial facilities in the ability to build new business associations / relationships by developing a positive ongoing relationship with customers. Will establish contact with prospects and qualify potential buyers of new construction and service work by scheduling sales calls, follow up with leads, and utilize marketing strategies.Must be able to build new business associates / relationships and grow the sprinkler service business.

Essential Duties / Responsibilities:

Include the following. Other duties may be assigned.

  • Responsible for the identification, selection, and development of new and existing customer accounts.
  • Responsible for establishing and maintaining effective communication with customers, ensuring their satisfaction with our products and services at all times.
  • Ensure contractual obligations are met and actively participate in quickly resolving customer problems.
  • Responsible for getting quotes to the customers for service and any follow-up impairments.
  • Establish contact with prospects and qualify potential buyers of fire protection contracts by scheduling sales calls, following up on leads and utilizing outline marketing strategies.
  • Determine customer needs and develop a sales strategy to gain customer understanding of company offerings.
  • Close sufficient sales to exceed sales plan objective.
  • Familiar with reading blueprints, understanding current NFPA 13, 14, 20 and 25 standards and local codes.
  • Develop a positive ongoing relationship with existing and new customers, general contractors and end users.
  • Ability to build new business associations/relationships and grow the fire protection business.
  • Work with other branch personnel to ensure great customer service from the order to the delivery and beyond.
  • Perform customer surveys as required/requested.
  • Develop and maintain vendor relations.
  • Obtain all licensing required to perform job function, as applicable.
  • Obtain manufacturers' certifications required to perform job function, as applicable
  • Complete proper scheduling and execution of monthly calls as assigned by management.
  • Execute all Company processes and complete all required paperwork accurately and in a timely manner.
  • Continually enhance sales skills and product knowledge in order to promote a professional image in the field.
  • Read architectural and mechanical drawings and determine proper sprinkler locations for remodel projects.
  • Travel to customer and job sites as required
Qualifications:

To perform this job successfully, the individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education / Work Experience:
  • High School Diploma or GED is required.
  • Associates degree in a technical or business discipline or related in the sprinkler fire suppression business is a plus.
  • 2+ years of experience selling service contracts in the Fire Protection industry is required.
  • Previous sprinkler design experience including estimating and performing hydraulic calculations is a plus.
  • Working knowledge of NFPA 13, 14, and 20 is required.
  • Knowledge of industry standard practices for service and inspection is required.
  • Valid driver's license and excellent driving record is required.
Computer Skills:
  • Significant experience with Microsoft Office (i.e., Word, Excel) applications required.
Required Attributes:

The requirements listed below are representative of characteristics and demonstrated capabilities to perform this job successfully.
  • Ability to positively interact with all branch members.
  • Ability to make independent decisions and problem solve.
  • Ability to plan, organize and implement company objectives, policies, and procedures.
  • Must be a self-starter.
  • Must build positive working relationships with multiple levels of employee and management.
  • Must prospect for sales.
  • Must demonstrate integrity and professionalism.
  • Must demonstrate commitment to company values.
  • Must possess excellent written and verbal communications skills.
  • Must prioritize in a fast paced multi-task environment.
  • Must have demonstrated ability to perform basic business mathematical functions.
  • Must work with minimal supervision.
  • Must demonstrate ability to work effectively in a team environment.
  • Must comply with all operating policies, procedures, executed Plans, and Programs.


We offer our employees a competitive salary and comprehensive benefits package and are always looking for individuals with the talent and skills required to contribute to our continued growth and success. Equal Opportunity Employer/Veterans/Disabled.

Notice to prospective employees: There have been fraudulent postings and emails regarding job openings. EMCOR Group and its companies list open positions here. Please check our available positions to confirm that a post or email is genuine.

EMCOR Group and its companies do not reach out to individuals to help with marketing or other similar services. If an individual is contacted for services outside of EMCOR's normal application process - it is probably fraudulent.

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