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Housing Specialist
4 months ago
Spartanburg Housing is the place for you
Spartanburg Housing offers qualifying employees a complete benefits package that includes Medical, Dental, Long-Term and Short-Term Disability, Life Insurance, Cancer, Accident policies and State Retirement. Come be a part of a great team
We currently have the following open position: Full time, Housing Specialist
Essential Duties and Responsibilities
- Communicate with applicants, participants, landlords/owners, and co-workers in a manner that is courteous and professional.
- Answer resident and landlord questions, providing information on status of rent, damage claims, property inspections, provisions of the lease and contract, program regulations, Spartanburg Housing policies, and procedures, etc.
- Maintains positive tenant communications and relations, including answering phone calls and emails and receiving walk-in visitors to office; receives and responds to inquiries (telephone and in-person) from applicants, tenants, landlords, and community organizations when appropriate; ensures all visitors sign the register and identify the purpose of their visit.
- Documents family composition, citizenship or eligible immigrant status, and social security numbers of family members over age six (or certification that no number exists), in accordance with HUD requirements.
- Determines Annual Income, in accordance with HUD rules.
- Calculates Total Tenant Payment accurately.
- Determines the voucher size for which each family qualifies, in accordance with the Administrative Plan.
- Requests tenant leases and ensure that the lease contains all required information.
- Conducts annual re-certification interviews, in a manner that ensures that notices of rent increase are provided at least 30 days before the anniversary date and that the entire process is completed by the anniversary date.
- Bachelor's Degree in Public Administration, the behavioral sciences, or other related disciplines, and/or a minimum of one (1) year of housing experience.
- Any equivalent combination of education, training, and experience, which, in the sole determination of the Spartanburg Housing, provides the required knowledge and abilities, may be considered sufficient.
Spartanburg Housing is an equal opportunity employer.
Criminal background checks will be performed on all applicants.