Sales and Service Leader

2 months ago

Las Vegas, United States RH-USA Inc Full time
Job Description

RH at its core is about taste, and we believe the idea of scaling taste is large and far reaching.

The RH brand attracts the best designers, artisans, manufacturers and talent in our industry, scaling and rendering their work more valuable across our integrated platform, enabling us to curate the most compelling collection of luxury home furnishings in the world. We are moving the brand beyond curating and selling products to conceptualizing and selling spaces by building an ecosystem of products, places, services and spaces that elevates and establishes the RH brand as a global thought leader, taste and place maker.

At RH we believe deeply that the "right" people are our greatest asset. We value people with high energy, who possess the ability to energize others. People who are smart, creative and have a point of view. People who see the answer in every problem, versus those who see the problem in every answer. People who are driven, determined and won't take "no" for an answer. We value team players, people who are more concerned with what's right, rather than who's right.

The Associate Gallery Leader will be responsible for leadership across all facets of the business. This leader is expected to deliver first-class service, creating a luxury experience for our Associates by removing obstacles, providing support, and ensuring that teams feel empowered to "do the right thing". They will have a passion for luxury design and lead a cross-functional team focused on strategy and execution.

YOUR RESPONSIBILITIES
  • Live Our Vision, Values and Beliefs every day
  • Represent the RH brand through polished communication, personal appearance and professionalism
  • Display a passion for luxury design and educate teams on our product assortment and the RH point of view
  • Boldly coach, lead and develop teams to promote a positive and dynamic environment
  • Continuously drive results through team engagement, empowerment and accountability
  • Attract the right talent at all levels for our ever-changing business
  • Embrace change and deliver top results with a positive attitude no matter what the obstacle
  • Recognize and respond appropriately to complex priorities and address all human resources concerns quickly, in partnership with the People Team
OUR REQUIREMENTS
  • 7+ years of leadership experience in high-end furniture, design showrooms, or luxury retail
  • Superior organization and leadership skills
  • Exceptional analytical, problem-solving and decision-making skills
  • Proven ability to motivate, influence and inspire yourself and others
  • Commitment to Quality with exceptional attention to detail
  • Strategic and mental agility
  • Results-driven
  • Gains insights from mistakes, seeks constructive feedback from colleagues and supervisors to improve results
  • Possess the passion and ability to master and execute the RH design aesthetic
  • Proficiency with Mac Operating System, Microsoft Office and Google Applications
OUR PHYSICAL REQUIREMENTS
  • Ability to lift and mobilize small to medium items up to 25 lbs. while utilizing appropriate equipment and techniques
  • Ability to maneuver effectively around Gallery floor, stock room and office
  • Position entails prolonged standing, twisting, stooping, kneeling, squatting, bending and climbing


About Us

RH is an equal opportunity employer and does not discriminate against any applicant on the basis of race, color, religion, national origin, gender, marital status, age, disability, sexual orientation, military/veteran status, or any other status protected by federal or state law or local ordinance.

At RH, we are committed to promoting pay equity. Rate of pay is determined based on each individual's experience, qualifications, and the geographic location of the role.

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