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Patient Care Coordinator

4 months ago


Los Angeles, United States NEXTHEALTH Full time

**Patient Care Coordinator (Medical Concierge)**

Los Angeles, CA / Medical / Full-time **Next Health** is a health optimization center that utilizes the latest technology from Cryotherapy, IV Therapy, Hormone Optimization, Stem Cells, Biomarker Testing & more for customers to optimize and take their health to the next level We are looking for someone with great energy, who enjoys engaging with customers and will be an excellent representation of Next Health The ideal candidate can provide a great customer service and sales experience. **This is a full-time position with health benefits, room for growth, and awesome company perks not limited to:** Health coverage Paid time off In-house benefits (employee discounts, credits, etc.) Parking reimbursement Cross-partner perks Employee of the month

We are looking for a Patient Care Coordinator (Medical Concierge) to join our Medical Concierge Team. The Medical Concierge is required to be knowledgeable to help answer questions, direct plans of care, and guide a customer through the N|H wellness recommendations as suggested by the Nurse Practitioner.

**EDUCATION/EXPERIENCE:** AA/AS degree preferred. Basic Medical terminology strongly preferred. Minimal one year of medical record upkeep and maintenance. Minimal one year scheduling patients and providing follow up connections. Minimal one year administrative support preferably in the healthcare field.

**ESSENTIAL PERFORMANCE REQUIREMENTS & EXPECTATIONS:** 1. Tracking hormone and executive wellness packages. 2. Admin support to NP on site - Scheduling, arranging meetings, etc. 3. In- Body / Visia appointment scheduling. 4. Lab results/ printing. 5. Schedule management - scheduling patients for services. 6. Inventory Management - Maintain organized medical supplies, including ordering or advising of inventory needs, as directed. 7. Expert knowledge on wellness testing and NH services. 8. Follow-up on patients who are past due for repeat testing.