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Consumer Care Representative

1 month ago

Stevens Point, United States Delta Diversified Enterprises Full time

Are you passionate about providing exceptional customer service? Do you want to work somewhere that offers growth potential? Then come and Grow with US Delta Dental of Wisconsin has been serving our communities, families, and businesses for 50+ years. We have been able to maintain success because our people and our culture set us apart; in the way we work together, work with our customers, as well as how we treat our employees. Delta Dental of Wisconsin is continuing to grow and we want you to Come Grow with UsWe are currently hiring for Consumer Care Representatives to join our team of professionals in our Individual Administrative Services (IAS) business unit.Consumer Care Representatives support the contact center by responding toexternal customer inquiries and referrals. Duties within this role will include taking inbound calls in queue, assisting with online quote requests, and chat. Our Consumer Care Representatives will also provide legendary customer service . Unsure about taking the jump into a new position? Our training is very thorough, customized, and engaging, ensuring your successJoin Delta Dental of Wisconsin and grow your skills for promotional opportunities, while cross-training into other areas for a broad foundation of knowledge. Our positions are full time, 40 hours per week and benefit eligible. The hours for this position will be 10:30 am - 7:00 pm, M-F, with the opportunity to move into earlier shifts as they become available and work a hybrid schedule.Delta Dental of Wisconsin offers a comprehensive benefit package which includes health and dental insurance, employer match within our 401(k) retirement plan, and a generous Paid Time Off program. You do not want to miss this opportunity, apply today.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)