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Front Desk Receptionist

4 months ago

St Paul, United States North Heights Church Full time

Receptionist

North Heights Vision: Find Faith. Discover Purpose. Live Eternal Significance.

Led by the Holy Spirit, North Heights engages all people to find faith in Jesus, discover their God-given purpose and equip them to lead lives of eternal significance.

We are looking for staff to join us in this vision.

Title: Receptionist

Reports to: Administrative Assistant Pastoral Staff

Employment Status: Non-exempt - Hourly

Summary of Position: Be a welcoming and gracious first face and voice of North Heights; serves visitors by greeting, welcoming and directing them appropriately; supports Care Ministry; helps to gather appropriate information to connect callers/visitor/members with appropriate North Heights personnel and resources.

Minimum Qualifications: Experience with contemporary phone systems, computer literate. Ability to listen, communicate clearly, and maintain pleasantness and professionalism while helping in a variety of situations.

Duties/Areas of Responsibility:

  • Adhere to staff core values
  • Adhere to the Constitution and Bylaws of North Heights
  • Answers phone, responsible for tending main voice mail box, including mainline-outgoing messages and special worship time greeting line
  • Assures front desk hospitality, organization and positive atmosphere
  • Oversees Arden Hills mail room, postage meter and related equipment
  • Oversees Door B seating area, including bulletin board
  • Oversees visitor check in
  • Sends correspondence as requested
  • Documents current reception procedures and information
  • Trains and supervises volunteers at reception desk
  • Attend staff meetings as required
  • Establish and manage measurable quarterly goals that are in alignment with our vision
  • Performs other duties as assigned that further the vision of North Heights

3 Imperatives

  • North Heights family and visitors feel welcomed
  • Callers are tended with efficiency and well directed
  • Staff experience hospitality and integrity at front desk

Knowledge, Skills & Abilities Required:

Belief that Jesus is the one and only Son of God and the only name that can save a human being. Be filled with the Holy Spirit and demonstrate the use of spiritual gifts.

A good grasp of the Bible and a belief that the Bible is the inspired Word of God

  • Strong Phone skills
  • Knowledgeable in computer and email use
  • Ability to multi-task effectively
  • Proficient in MS Word, Excel
  • Organized record-keeping and other work habits
  • Strong inter-personal skills
  • Ability to effectively communicate verbally and in writing, in English