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Guest Service Associate

4 months ago

Lubbock, United States Troon Golf Full time

The Rawls Course at Texas Tech University is excited to announce the exceptional career opportunity of full-time Guest Services Associate.Qualified candidates will thrive in a hospitality environment and be highly focused on providing superior service.

Key Responsibilities of the Guest Services Associate:

  • Assists with the overall upkeep of the clubhouse, cart storage area and parking lot.
  • Assists in the setup and execution of golf tournaments and outings.
  • Provides sincere and courteous service to all guests with items such as bag handling and club cleaning.
  • Maintains the cart staging area in a neat and orderly fashion, including the podium and bag drop area.
  • Maintains the cart storage area and cart wash down area in a neat, clean and orderly condition.
  • Prepares golf carts for play following the standards of Troon Golf.
  • Assists in educating players regarding course policy, current cart policy, speed of play and so forth.
  • Assists players by changing their golf spikes, if needed.
  • Performs range maintenance such as: presenting practice facility with practice balls, bag stands, den caddies and/or ball pyramids, and maintains ball inventory over the course of the day.
  • Directs start of play when necessary.
  • Maintains accurate records of golfers renting clubs.
  • Services the customer who is renting golf clubs and cleans rental clubs upon return.
  • Assists with food and beverage activities.
  • Cleans golfers' clubs upon completion of play.
  • Incorporates safe work practices in job performance.
  • Performs other duties as required.
Minimum Qualifications of the Guest Services Associate:
  • HighSchool Diploma or GED; andsix months to a year customer serviceexperience or training.
Other Qualifications:
  • Regular and reliable attendance