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Implementation Specialist I
4 months ago
Posted on February 22, 2022 by Samuel YoungSquare 9 SoftworksNew Haven, CT 06510 Square 9 Softworks (www.square-9.com ) is the manufacturer of GlobalSearch, GlobalCapture, GlobalAction and GlobalForms, award winning Enterprise Content Management (ECM) and Business Process Management (BPM) software solutions that help businesses manage their important paper and electronic document processes. Square 9 is looking to hire an Implementation Specialist I to augment the growth of our Professional Services team. The Implementation Specialist I position is an entry level position for technically minded individuals that enjoy software delivery, database platforms and business process improvement. As an Implementation Specialist I, you will be tasked by a Project Manager to deliver on key project milestones for end user customers implementing our Enterprise Content Management software solution. Primary responsibilities include:Participation in discovery sessions led by the Project Manager to verify customer needsInstallation of the software on a Microsoft Windows IIS enabled server environmentInterfacing the solution database with Microsoft SQL Server 2012+Customization of the software per the scope of work using built-in GUIsConfiguration of document capture processes that interface with desktop scanners, multi-function printers and POP/IMAP email servers including ExchangeCollaboration with project stakeholders and the provision of regular project updates using ActiveCollab project management solutionAssistance with documentation on the as built system specificationsShadowing of Senior Implementation Specialists to develop competencies throughout the product portfolio and with ancillary technologiesOccasional regional, national and international travel is possible. Typically maximum travel required is 25-50%.Ideal Personal Qualities: Self-starter with high initiativeTechnically literate with the ability to quickly learn new software solutions and relate their usage and benefit to clientsOutgoing personality and the ability to build and expand relationships with customer contactsConfidence when presenting publiclyHighly organizedExcellent written and verbal communication skillsBusiness maturity with a Can-do attitudeBasic understanding of common horizontal business applications including Accounts Payable, Accounts Receivable and Human ResourcesIdeal Technical Qualities: Bachelors Degree in IT, Information Systems, Computer Science or other related technical fieldWorking knowledge of Windows Server infrastructure and Windows networkingWorking knowledge of Windows platform infrastructure (Web Services, ASP.Net, IIS, Message Queuing, Active Directory, Windows Workflow Foundation, Windows Presentation Foundation)Knowledge of Windows desktop environments and basic troubleshooting including network connectivity and domain authenticationFamiliarity with databases, specifically Microsoft SQL ServerSQL scripting experience is a plusExperience with the Microsoft Office Suite and Sharepoint EcosystemExperience with Google Docs platformExperience with Enterprise Content Management (ECM) or Enterprise Document Management (EDM) solutionsExperience with ActiveCollab project management solutionSuccessful implementation of a digital accounts payable solution depends as much on the processes in place as on the solution you choose. This rings equally true for accounting software, enterprise []From their early days as a rudimentary form of data collection to their evolution into a cornerstone of nearly all interactive online interfaces, web forms have certainly seen their share []The human resources landscape has been continuously changing for several years now, and HR professionals continue to find themselves balancing the need for creative, big-picture solutions with the ever-present daily []Accounts payable departments ensure that vendors are paid on time and that the goods received by your organization live up to the standards agreed upon. But with frequent approval bottlenecks, []Subscribe to get the most recent news, best practices, product updates, and our take on emerging tech Square 9 Softworks127 Church StreetNew Haven, CT 06510#J-18808-Ljbffr
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