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Quality Control Supervisor

4 months ago

Kent, United States Davis Wire Full time
The Company

US Wire Group is the parent of three independent companies (five manufacturing facilities) which produce steel wire and cable/wire related products that serve many industries. The independent business model fosters entrepreneurship and growth and allows professional development at all levels. US Wire Group is part of the Metals Processing Group and wholly owned by The Heico Companies, LLC.

Our philosophy of developing a close customer contact to provide prompt, responsive service and to meet our customer's changing needs allows us to be leaders within our respective industries. Products are marketed domestically through a direct sales force, manufacturer's representatives and an established network of independent distributors. Our company is diverse and has a solid management base, product/market niches and efficient manufacturing capabilities.

The Position

Quality Assurance Supervisor continually improves quality performance of plant by directing oversight of quality technicians and testing, direct relations with customers and customer service and performing necessary functions to maintain quality management system by performing the following duties. Also calibrates lab equipment and helps maintain the Davis Wire ISO 9000 program.

Salary Range: $25.00 to $37.00 per hour

  • Directs supervision of Quality Technicians.
  • Train technicians on testing procedures.Ensures Technicians fully understand and are able to perform testing procedures.Documents training performed.
  • Ensures testing is being done accurately by (a) Testing Technicians at least once per year on all current test procedures and up-dating "Test Matrix," (b) Regularly reviewing test date for accuracy, and (c) Auditing/Supervising actual test on a regular basis.
  • Fills in as Quality Assurance Technician as necessary and required by vacations/training or other absences.
  • Sets the Technicians work schedules.
  • Performs final (shipping) inspections as required.
  • Disposition all hold tags items from hold areas by 9:00 AM each work day.Ensures that each hold tag is filled out completely by production operator and supervisor so that actual cause is documented.Dispositions hold tag items to least costly alternative product or re-processing, scrapping as a last resort.
  • Reports deviations from quality levels and standard practices to immediate supervisor and shift production supervisor.
  • Supplies customers with test reports or similar documentation as agreed upon or requested by customer.
  • Provides support to the Customer Service Department.
  • Oversees corrective and preventative actions as required.
  • Ensures micrometers are calibrated for all employees monthly.
  • Performs other functions to maintain quality management system including but not limited to auditing, procedural changes, and data analysis.
  • Provides technical assistance to department heads in project and experimental work.
  • Provides technical support for experimental project work by recording and correlating operating and data results.
  • Recommends improvements in process, standard practices and product evaluation.
  • Maintains inventory of drawing nibs by regular counting and order placement.
  • Maintains lab supplies, places orders with purchasing for regular-use chemicals and equipment.
  • Analytical - Collects and researches data.
  • Written Communication - Writes clearly and informatively.
  • Quality Management - Looks for ways to improve and promote quality; Demonstrates accuracy and thoroughness.
  • Helps Quality Assurance Manager with ISO 9000 with caring out compliance and recertification process. Assist with working with ISO 9000 auditors
  • Assist shipping department to ensure product quality is not compromised and damaged during the loading process
  • Safety and Security - Observes safety and security procedures.
  • Other Duties as Assigned


Job Requirements
  • Bachelor's degree (B. A.) from four-year college or university; or one to two years related experience and/or training; or equivalent combination of education and experience.
  • Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals.Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
  • Ability to work with mathematical concepts such as probability and statistical inference, and fundamentals of plane and solid geometry and trigonometry. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
  • Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.
  • Knowledge of Word Processing software; Spreadsheet software and Database software.
Physical Requirements
  • The employee must occasionally lift and/or move up to 25 pounds.
  • Specific vision abilities required by this job include Close vision, Distance vision and Depth perception.
  • While performing the duties of this Job, the employee is regularly required to talk or hear.
  • The employee is frequently required to stand; walk and reach with hands and arms.
  • The employee is occasionally required to sit and taste or smell.
Key Competencies
  • Innovation Focus - Confident ability to drive change and express and advocate for new ideas and ways of doing things. Willingness to take appropriate business risks, recognizing that to succeed overall, one will occasionally fail.
  • Collaborative Style - Engages stakeholders in problem solving and decision making. Is adept at bringing people together to tackle issues rather than dictate solutions. Has a collegial, inclusive working style and is professional and courteous. Builds strong relationships both internally and externally. Is both confident and humble.
  • Communication Skills - Excellent verbal and written communication skills with the ability to effectively deliver and reinforce consistent messages at all levels. Excellent listening skills.
  • Analytical - collect and enter accurate data
  • Quality Management - Looks for ways to improve and promote quality; Demonstrates accuracy and thoroughness and attention to detail
  • Safety and Security - Observes safety and security procedures