Service Coordinator Supervisor

2 days ago


Fort Lauderdale, United States Consumer Direct companies Full time

JOB SUMMARY

Service/Program coordinators assist with daily intake and referral processes to set clients up for services, coordinating their in-home care needs in compliance with Federal/State Regulations and Managed Care Organization (MCO) program rules. They maintain and coordinate a caseload of clients enrolled in Medicaid programs and conduct regular check-ins on clients to update care plans if that clients needs change.

JOB DUTIES

  • Supervise and maintain a caseload of clients enrolled in Medicaid programs
  • Supervise clients in-home care needs in compliance with Federal/State Regulations, Managed Care Organization (MCO) program rules, and contract requirements
  • Supervise daily intake and referral processes to ensure positive business growth and development
  • Provide leadership and training to other staff
  • Promote cohesiveness in the office
  • Supervise day-to-day operations and client advocacy
  • Collaborate with stakeholders regarding the delivery of services
  • Comfortable with public speaking
  • Communicate effectively
  • Comply with applicable legal requirements, standards, policies, and procedures
  • Conduct advanced reporting and oversight activities
  • Demonstrate dependability
  • Demonstrate effective problem-solving and decision-making skills
  • Exhibit computer efficiency
  • Handle complex service programs and special projects
  • Lead, supervise and complete special projects including, but not limited to: Large-scale enrollments and transitions as needed
  • Maintain necessary skills and knowledge to coordinate workflow
  • Market services to referral sources
  • Participate in professional development and training activities
  • Prioritize and multitask effectively
  • Provide excellent customer service to internal and external clients
  • Represent the company at stakeholder meetings, health fairs, and provider fairs
  • Supervise deliverables and ensure timely completion of projects
  • Train and oversee employees
  • Enroll clients and employees in services, web portal, and EVV systems as needed
  • Conduct necessary client assessments and home visits, as necessary
  • Handle escalated complaints
  • Bilingual preferred in various locations
  • Other duties as assigned

QUALIFICATIONS

  • Bachelors degree in the field of Social Work, Psychology, Counseling, Rehabilitation, Nursing, Sociology or Related Field preferred
  • 3 years experience working with individuals with disabilities or the elderly preferred
  • Combination of education and experience
  • Leadership experience preferred
  • This is a driving role and the employee must have a valid driver's license
  • Ability to work flexible and/or extended hours, if needed, to meet the job requirements.

The incumbent typically works in an office environment and uses a computer, telephone and other office equipment as needed to perform duties. The noise level in the work environment is typical of that of an office. Incumbent may encounter frequent interruptions throughout the workday. The employee is regularly required to sit, talk, or hear; frequently required to use repetitive hand motion, handle or feel, and to stand, walk, reach, bend or lift up to 20 pounds. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.



  • Fort Lauderdale, United States Simon Property Group Full time

    The successful candidates responsibilities will include, but not be limited to:Interview candidates for guest services positions; make hiring recommendations to Management. Complete weekly detailed schedule to ensure appropriate staffing Coordinate Guest Service, Guest, Supervisor, Business Development, Customer Service, Staff, Retail

  • Service Coordinator

    1 week ago


    Fort Lauderdale, United States Albireo Energy Full time

    This position will ensure customer expectations and commitments are met through effective communication with our customers, providing support and information, prioritizing service calls and direct coordination with field employees. Scheduling and dispatching of field labor force to meet customer needs and expectations based on the nature of the call...


  • Fort Lauderdale, United States Pinnacle Live Full time

    Description Event Services Supervisor Company Overview Pinnacle Live is a premium, in-house AV partner. We elevate live event expectations for people and venues who demand better. With an expert balance of big-picture problem-solving and boots-on-the-ground execution, we deliver bespoke AV solutions for in-person, virtual, and hybrid meetings and live...


  • Fort Lauderdale, Florida, United States iSoftTek Solutions Inc Full time

    Job OverviewWe are seeking a highly skilled Service Operations Coordinator to join our team at iSoftTek Solutions Inc. This role is responsible for ensuring the efficient and effective management of service work orders, while maintaining compliance with contractual obligations.Key Responsibilities:Coordinate service work orders and maintain communication...


  • fort lauderdale, United States UHY LLP, Certified Public Accountants Full time

    A great UHY client is seeking a Billing Operations Supervisor to join their team. The ideal candidate will have prior experience with billings or AR, strong excel skills including vlookups and pivot tables, and will have strong presentation/communication skills.The Billing Operations Supervisor role is a hybrid position, with 3 days each week being onsite....


  • Fort Lauderdale, United States UHY LLP, Certified Public Accountants Full time

    A great UHY client is seeking a Billing Operations Supervisor to join their team. The ideal candidate will have prior experience with billings or AR, strong excel skills including vlookups and pivot tables, and will have strong presentation/communication skills.The Billing Operations Supervisor role is a hybrid position, with 3 days each week being onsite....

  • SUE Supervisor

    1 month ago


    Fort Lauderdale, Florida, United States Colliers Engineering & Design Full time

    Job SummaryWe are seeking a highly skilled Subsurface Utility Engineering (SUE) Supervisor to join our team at Colliers Engineering & Design. As an SUE Supervisor, you will be responsible for leading a team of SUE professionals in the identification and mitigation of utility conflicts associated with new infrastructure design and construction.Key...


  • Fort Lauderdale, Florida, United States The Palace Full time

    Job Title: Night Nurse SupervisorJob Summary:The Palace is seeking a skilled Night Nurse Supervisor to join our team. As a Night Nurse Supervisor, you will be responsible for coordinating clinical care, providing administrative guidance to staff, and supervising nursing personnel.Key Responsibilities:Coordinate clinical care to ensure residents' needs are...


  • Fort Lauderdale, United States North Beach Village Resort Full time

    Job Details Job Location Beach Gardens - Fort Lauderdale, FLPosition Type Full TimeJob Category Hospitality - Hotel Description Maintains an inventory of vacancies, reservations, and room assignments Possesses a working knowledge of the reservations department. Takes same-day reservations and future reservations when necessary. Knows...


  • Fort Lauderdale, United States TQL Full time

    JOB DESCRIPTION About the role:   As a Customer Service Coordinator for TQL, you will receive extensive training to become a subject matter expert in a specific mode of transportation (ex. Full-truckload, Less-Than-Truckload, Drayage) to support daily shipment activities. You will be the be the go-to-support for our sales reps, directly helping grow the...


  • Fort Lauderdale, United States Metasys Technologies Full time

    Client Services Coordinator Fort Lauderdale, FL (onsite) Potential to convert to perm Client is seeking a professional with a strong grasp of commercial real estate tasks to support daily operations, including property signage coordination, broker follow-Client, and crafting marketing materials. Responsibilities Communicate and follow up with brokers on...


  • Fort Lauderdale, United States Educated Solutions Corp Full time

    Our Client, a leader in commercial real estate and facilities/asset management is seeking to add a Client Services Coordinator to its team. This role will work onsite in Fort Lauderdale, FL and works Monday-Friday 8am-5pm. This is a 2-month contract to hire role that pays $28 per hour. The key to this role is prior experience in a client services or similar...


  • Fort Lauderdale, United States Hellmann Worldwide Logistics Full time

    For more than 150 years, Hellmann Worldwide Logistics has been making strides in the freight forwarding industry because of our exceptional employees in the global Hellmann Family. Our unmatched passion for the employee experience and energy to servi Logistics Coordinator, Customer Service, Logistics, Coordinator, Service, Warehouse, Retail

  • Delivery Coordinator

    2 months ago


    Fort Lauderdale, United States Floor & Decor Full time

    Floor & Decor - 2100 West Sunrise Blvd [Warehouse Associate / Freight Handler] As a Delivery Coordinator at Floor & Decor, you'll: Be responsible for all the deliveries in the store and be knowledgeable on all aspects of shipping and receiving; Ensure all home delivery orders are released from the store to the proper carrier; Communicate any issues with...


  • fort lauderdale, United States Educated Solutions Corp Full time

    Our Client, a leader in commercial real estate and facilities/asset management is seeking to add a Client Services Coordinator to its team. This role will work onsite in Fort Lauderdale, FL and works Monday-Friday 8am-5pm. This is a 2-month contract to hire role that pays $28 per hour. The key to this role is prior experience in a client services or similar...


  • Fort Lauderdale, United States Educated Solutions Corp Full time

    Our Client, a leader in commercial real estate and facilities/asset management is seeking to add a Client Services Coordinator to its team. This role will work onsite in Fort Lauderdale, FL and works Monday-Friday 8am-5pm. This is a 2-month contract to hire role that pays $28 per hour. The key to this role is prior experience in a client services or similar...


  • Fort Lauderdale, United States Motion Recruitment Full time

    Our client is seeking an Client Services Coordinator for a 1-2 months contract on W2. This role is onsite to Fort Lauderdale, FL 33301. Hours: M-F, 8 AM - 5 PM Must have Skills: 3+ years H.S Diploma 2 years of InDesign and Microsoft Office Suite experience is preferred Photoshop and illustrator experience would be preferred Previous commercial real estate...

  • House Supervisor

    1 month ago


    Fort Lauderdale, Florida, United States Trinity Health Full time

    Job SummaryWe are seeking a highly skilled and experienced House Supervisor to join our team at Holy Cross Hospital in Fort Lauderdale, Florida. As a key member of our nursing leadership team, you will be responsible for providing leadership and coordination of patient care, ensuring the smooth operation of our nursing units, and promoting a culture of...


  • Fort Lauderdale, Florida, United States JetBlue Full time

    Job Title: Supervisor AdministrativeThe Supervisor provides administrative support and guidance to the leadership team and Crewmembers. Essential Responsibilities:Key Responsibilities:Oversee the scheduling team, including call outs, PTO, Roster Apps updates, vacation, holiday and shift bidsEstablish and maintain effective communication channels with the...

  • SUE Supervisor

    4 weeks ago


    Fort Lauderdale, Florida, United States Colliers Engineering & Design Full time

    Job SummaryWe are seeking a highly skilled Subsurface Utility Engineering (SUE) Supervisor to join our team at Colliers Engineering & Design in Fort Lauderdale, FL. The successful candidate will have a strong background in SUE and experience in supervising SUE crews.The SUE Supervisor will be responsible for participating in weekly operations calls,...