Senior Account Manager

3 weeks ago

Austin, United States LumApps Full time
LumApps is an Employee Experience Platform that supports companies in their digital transformation on communication, collaboration and engagement of their customers, partners, and above all their employees.

LumApps is a proven leader in this dynamic market with a truly unique vision and product. Our enterprise-grade SaaS platform has been deployed by Fortune 500 clients around the world and is delivering meaningful business benefits.

Our mission: To make people feel that they belong and have a purpose.

To create an environment where all employees are engaged and work together towards the same goal. Over 450 leading companies trust LumApps to:

Improve the productivity of their teams with our SaaS-based Collaborative Experience Platform integrated with both Google and Microsoft collaborative suites,

Transform employees into real ambassadors of their company,

Make employees more efficient and better connected to their peers and relevant information, regardless of their location, with the tools and information they need at their fingertips.

Helping companies to reduce turnover, accelerate employee onboarding, better collaborate and share knowledge, and even improve their customer experiences.

With a team of more than 300 Lumies in 6 offices (Lyon, Paris, Lille, London, Austin, Tokyo), LumApps supports companies such as Veolia, Valeo, Air Liquide, Colgate-Palmolive, The Economist, Logitech. To support its international development. LumApps has raised $100 million, including $70 million in December 2019.

If these core values sound like you: "be bold, do amazing things", "say what you mean, do what you say", "one team, same mission", "always be evolving": apply now

*About the role*

LumApps is looking for a Senior Account Manager to join our US team, preferably based in Austin, Chicago, New York, or San Francisco. In this role, you will be responsible for managing a strategic existing book of customer accounts with an objective to renew and grow the business. This position is ideal for a motivated, detail-oriented and consultative seller, eager to make a significant impact and be financially rewarded for their contributions

*What you will do*
  • Develop account plans to prospect, nurture, renew and close new business, while ensuring coverage across your North America-based customer accounts;
  • Demonstrate ability to own and drive the process for strategic deals (6-7 figure opportunities);
  • Build customer relationships with multiple stakeholders including the C-suite and core teams;
  • Effectively engage internal resources at appropriate stages in the sales cycle to advance opportunities, collaborating with sales engineers, professional services, and product managers;
  • Collaborate with the Customer Success team on customer satisfaction, and to drive technical, user and business success within your assigned accounts;
  • Build strong relationships with partners on existing accounts;
  • Participate in customer marketing events to engage customers and to help build regional user groups.
*What we are looking for*
  • 5-10 years of successful experience with B2B SaaS solution selling, focused on nurturing and uncovering new business opportunities within existing accounts;
  • Understanding and applying sales methodologies like MEDDIC;
  • Strong ability to communicate and to be detail-oriented;
  • Proven ability to meet and exceed a $1 million sales quota, while creating and driving client-centered strategies;
  • Ability to create and nurture pipeline;
  • Salesforce.com experience to accurately keep track of, and forecast opportunities, including the ability to create quotes;
  • Preferred experience with selling intranet packaged solutions, portals or employee experience platforms such as Workday, ServiceNow and/or Google or Microsoft;
  • Comfortable with 25-30% travel annually;
  • Bachelor's degree, preferred.

*Why join us?*

At LumApps we believe that diversity in terms of experience and culture is the power of our teams. We are looking for Lumies who are passionate about their work, enjoy the everyday challenges and have a strong sense of team spirit.

And what are we doing for our employees' Experience...?
•A complete and rich onboarding, organized for each new promotion of employees, in person or 100% digital
•Technical challenges all day every day: you will have the freedom to innovate and adopt new ideas
•Work with passionate experts who will share their knowledge and help you develop and grow (technical guilds, domain architects...)
•Ongoing training, to develop the skills and know-how of our employees through hundreds of training courses.
•Internal mobility around the world. We offer all of our Lumies the possibility of internal development within our different sites in France and abroad.

Department Sales NORAM Role Account Manager Locations Austin Remote status Hybrid Remote

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