Patient Clin Navigator- Surgical Unit
4 weeks ago
- Collaborating with multi-disciplinary departments and providing expertise and guidance as needed for surgical patients
- Incorporate "best practices" on the Surgical Unit
- Maintains relevant policies and procedures, patient education, outcomes data collection, quality improvement efforts and education of relevant staff with focus on patient safety.
- Collaborate with Hospitalists, Primary Care Physicians, Surgeons and marketing department for educational sessions, community events and patient symposiums.
- Provides education to the patients and families regarding their hospital stay and discharge instructions.
- Acts as a liaison between patient, physicians' offices and nursing units for delivery of care.
- Provide education as needed to nursing staff.
- Responsible for helping with surgical patients in staffing as needed.
- Responsible for contacting patient and following them through their plan of care for compliance, questions, assistance with medical terminology, etc.
- Ability to interact directly with physicians, patients, referring physicians and hospital departments.
- Responsible for working in conjunction with ACNO to plan patient retention strategies.
- Must possess strong time management skills to meet time sensitive deadlines.
- Responsible for triaging physician concerns brought to employee either formally or informally to department Manager in a professional and timely manner for follow up.
- Responsible for complying with all applicable hospital and departmental policies and procedures, including, but not limited to: all departmental and functional policies and procedures.
- Responsible for supporting the goals and objectives of the department.
- Attends pertinent and assigned committee meetings.
- Teaching joint class to patients
- All other duties as assigned.
- Minimum: Associates Degree
- Preferred: Bachelors degree
- Other: RN Certification
Minimum: At least 2 years current Inpatient Surgical hospital experience. One year of navigation or collaborative experience in health related field.
Preferred: Two or more years of navigation experience in a healthcare environment with experience working in a collaborative team model. RN Certification
License/Certification Requirements
- State Issued RN License
- CPR - Yes
- ACLS - Yes
- PALS - N/A
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