Current jobs related to Heart of House Director of Operations - McKinney - Chick-fil-A

  • Director

    4 months ago

    McKinney, United States Catholic Schools Office - Catholic Diocese of Dallas Full time

    Little Angels Catholic Preschool PreK-TK Overview: Little Angels Catholic Preschool is committed to providing our students with an excellent academic and spiritual foundation in a safe, nurturing and loving environment. We operate in partnership and on the site of St. Gabriel the Archangel Parish in McKinney. Children learn through an engaging...

  • Executive Director

    2 weeks ago

    McKinney, Texas, United States Altius Search Group Full time

    About the RoleAltius Search Group is seeking a seasoned Executive Director to lead the day-to-day operations of one of our esteemed Senior Living clients in the North Texas region. As a key member of our team, you will be responsible for driving business growth, ensuring exceptional resident experiences, and maintaining a high level of operational...

  • House Supervisor RN

    1 week ago

    McKinney, Texas, United States LifePoint Hospitals Full time

    Job Summary:We are seeking a highly skilled and experienced House Supervisor Registered Nurse to join our team at LifePoint Hospitals. As a House Supervisor RN, you will be responsible for overseeing the entire hospital operation during non-administrative hours, ensuring the delivery of high-quality patient care and maintaining a safe and therapeutic...

  • House Supervisor RN

    2 weeks ago

    McKinney, Texas, United States LifePoint Hospitals Full time

    About the RoleWe are seeking a highly skilled and experienced House Supervisor RN to join our team at LifePoint Hospitals. As a key member of our nursing leadership team, you will be responsible for overseeing the daily operations of our hospital, ensuring the delivery of high-quality patient care, and promoting a positive and supportive work environment.Key...

  • Facilities Director

    1 week ago

    McKinney, Texas, United States ClubCorp Full time

    Join Our Team as a Facilities DirectorAbout the Role:We are seeking a highly skilled Facilities Director to lead our building maintenance and operations team at The Clubs of Stonebridge Ranch. As a key member of our team, you will be responsible for ensuring the smooth operation of our facilities, including maintenance, repairs, and upgrades.Key...

  • Facilities Director

    6 days ago

    McKinney, Texas, United States Invited - ClubCorp Full time

    Facilities Director Job SummaryThe Facilities Director is a key leadership role responsible for ensuring the overall maintenance and upkeep of our Club facilities. This includes supervising the House Maintenance and Housekeeping team, maintaining a maintenance and project checklist/schedule, and ensuring compliance with schedules and deadlines.Key...

  • Plumbing Operations Director

    1 week ago

    McKinney, Texas, United States Gpac Full time

    We are seeking a highly skilled Plumbing Operations Director to join our team at GPAC, a leading search firm specializing in placing quality professionals within multiple industries across the United States.This is an exceptional opportunity for a seasoned Plumbing Project Management Executive to lead our plumbing operations and drive business growth.The...

  • Front of House Supervisor

    3 weeks ago

    McKinney, Texas, United States H-E-B Full time

    Key Responsibilities:H-E-B stands as one of the premier, independently operated food retailers in the United States, with over 400 locations across Texas and Mexico, generating annual sales exceeding $31 billion. We pride ourselves on pioneering innovative concepts, and our foray into the Restaurant & Bar sector aims to deliver exceptional cuisine alongside...

  • Nurse Manager

    1 week ago

    McKinney, Texas, United States LifePoint Hospitals Full time

    About the RoleWe are seeking a highly skilled and experienced House Supervisor RN to join our team at LifePoint Hospitals. As a key member of our nursing leadership team, you will be responsible for overseeing the daily operations of our hospital, ensuring the delivery of high-quality patient care, and promoting a positive and supportive work environment.Key...

  • Facilities Director

    2 weeks ago

    McKinney, Texas, United States ClubCorp Full time

    **Join ClubCorp's Dynamic Team****About the Role**We are seeking a highly skilled Facilities Director to lead our operations team at The Clubs of Stonebridge Ranch. As a key member of our management team, you will be responsible for ensuring the smooth day-to-day operations of our facilities, including building maintenance, property management, and overall...

  • Front of House Supervisor

    3 weeks ago

    McKinney, Texas, United States H-E-B Grocery Company, LP Full time

    Position Overview:As a Front of House Supervisor, you will play a crucial role in ensuring that our front of house team delivers exceptional service to our guests. Your leadership will help create a welcoming atmosphere that enhances the dining experience.Key Responsibilities:- Oversee front of house operations, ensuring that all team members provide...

  • Customer Engagement Associate

    3 weeks ago

    McKinney, Texas, United States Rally House Full time

    Rally House is a unique retail establishment dedicated to celebrating local pride and sports culture. We are seeking passionate individuals to join our team and share their enthusiasm for our community and sports teams with our customers. Enjoy a generous employee discount and opportunities for career advancement as we grow.Position: Retail Sales...

  • Store Sales Consultant

    3 weeks ago

    McKinney, Texas, United States Rally House Full time

    Rally House is a unique retail establishment dedicated to celebrating local pride and sports culture. We are seeking passionate individuals to join our team and share their enthusiasm for our community and favorite sports teams with our clientele. Become a part of our growing family and enjoy a generous discount on all merchandise along with numerous...

  • Retail Customer Service Representative

    3 weeks ago

    McKinney, Texas, United States Rally House Full time

    Rally House is a unique retail establishment dedicated to celebrating local pride and sports culture. We are seeking passionate individuals to join our team and share their enthusiasm for our community and sports teams with our customers. Enjoy a generous employee discount on all purchases and the potential for career advancement as we grow.Position: Retail...

  • House Supervisor RN

    2 weeks ago

    McKinney, Texas, United States LifePoint Hospitals Full time

    Job Summary:We are seeking a highly skilled and experienced House Supervisor RN to join our team at LifePoint Hospitals. As a House Supervisor RN, you will be responsible for overseeing the entire hospital operation during non-administrative hours, ensuring the delivery of high-quality patient care and maintaining a safe and therapeutic environment.Key...

  • Director of Demand Generation

    1 week ago

    McKinney, United States Review Wave Full time

    Aloha is a leading SaaS health-tech company focused on providing innovative solutions to healthcare providers that elevate the patient experience. We are on a mission to drive growth and advance innovation in the healthcare industry, and we're looking for a passionate and experienced Director of Demand Generation to join our dynamic team. ...

  • McKinney True TX BBQ

    2 weeks ago

    McKinney, United States H-E-B, L.P. Full time

    H-E-B is one of the largest, independently owned food retailers in the nation, operating over 400 stores throughout Texas and Mexico, with annual sales generating over $31 billion. We're known to lead the way with creative new concepts, and now we're in the Restaurant & Bar business, combining exceptional food and outstanding service for a distinctive, yet...

  • Maintenance Director

    1 week ago

    McKinney, Texas, United States The Aspenwood Company Full time

    About the Role:The Aspenwood Company is seeking a highly skilled and experienced Maintenance Director to join our team at our Village on the Park Stonebridge Ranch location, a senior living community. As a key member of our management team, the successful candidate will be responsible for overseeing the daily facilities operations and providing supervision...

  • Executive Director RN

    7 days ago

    McKinney, Texas, United States LHC Group Full time

    We are seeking a seasoned nursing professional to lead our home health operations as an Executive Director - RN. As a key member of our team, you will be responsible for overseeing the administration of our home care services, ensuring the highest quality of care for our patients and their families.About the RoleThe Executive Director - RN serves as the...

  • McKinney True TX BBQ

    2 months ago

    McKinney, United States H-E-B Full time

    Responsibilities: H-E-B is one of the largest, independently owned food retailers in the nation, operating over 400 stores throughout Texas and Mexico, with annual sales generating over $31 billion. We're known to lead the way with creative new concepts, and now we're in the Restaurant & Bar business, combining exceptional food and outstanding service for a...

Heart of House Director of Operations

4 months ago

McKinney, United States Chick-fil-A Full time

DescriptionRoleHeart of House is your business and you are expected to own it. Heart of House rises and falls on you. You will be measured based on the performance of your business and evaluated on how effective and efficient your business is being run. Effective ownership of this role includes identifying critical systems that need to be created or refined in the kitchen to achieve our Winning Hearts Every Day strategy metrics. The Director understands how to leverage strategic partnerships with high performing Managers or Team Leads that are passionate and engaged in the business to ultimately achieve excellent business results. The Director is responsible for following through with all Leadership pertaining to implementation, accountability, and utilization of the created systems and restaurant processes. Responsibilities Talent Proactively monitoring & tracking HOH staffing par levels Partnering with HR Director to ensure HOH workforce numbers are sufficient for operational excellence across all dayparts. Partnering with HR Director within the hiring process Screening & interviewing Team Member applicants based on HR interview guide Screening & interviewing HOH Leadership applicants based on HR leadership interview guide Proactively documenting disciplinary issues & coaching conversations with HOH Managers appropriately to ultimately support HR DirectorLeadership Development Conduct reoccurring monthly one-on-one coaching sessions with all HOH Managers ensuring: Each HOH Manager has a development plan in place and understands what is needed to achieve their next step. Each HOH Manager is adhering to necessary operational hard skills & processesFollow up monthly on development goals. Utilize the one-on-one time to identify opportunity areas, and areas of successSet action plans for Leadership and set follow up meetings. Oversee Leadership Development for all HOH employees, working closely with the Management team to ensure mid-level leaders have development plansPartner with HR Director to conduct quarterly audits for all HOH Leadership Team roles and responsibilitiesParticipate in weekly Manager meetings System Development Forecasting & Scheduling Proactively monitoring local ISD calendars to ensure restaurant dayparts are adequately staffed when school is out thus minimizing business disruption. Partnering with HOH Director to review and adjust forecasted sales projections ensuring 97% or higher efficiency between system forecast sales and adjusted forecast salesAdjust schedule to reflect shift feedback notes from HOH Managers and Team LeadersResponding to HOH employee requests off in a timely manner Holding HOH Managers/Coordinators/Team Leads/Captains/Employees & Seasonal Employees accountable to weekly shift minimums Reviewing previous week's schedule productivity and labor totals to identify wins and areas of opportunitiesHOH Visuals & Dashboards Establishing a system for ensuring all HOH posted visuals and digital systems for tracking Winning Hearts Every Day metrics are always relevant, up to date, and meet visual identity standardsCreate or uphold organization of each station by ensuring that a schematic is in use for each section. Establishing a system for ensuring each HOH position has a positional expectation card clearly posted and up to date meeting visual identity standardsFood Safety & Food Cost Performing weekly audit of Daily Safe Critical manager assessments Maintaining a score of 1 on Food Safety Report every quarter Utilizing timers, temperature checks and lean iPads for production Ensuring all items are labeled and stored with proper rotation Establish and communicate Mock Food Safety Audit Schedule Execute lean ordering, thawing, prep, and cooking HOH/Facilities/Equipment/Storage Cleanliness & Organization Develop a schedule for detail cleaning for each piece of equipment Develop a schedule for detail cleaning of each "zone" or restaurant area Hold all HOH Managers/Coordinators/Team Leads accountable to systems across all dayparts to cleanliness & organization standards Inventory & Product Accountability Ensuring HOH Managers are conducting weekly inventory spot checks. Ensuring HOH Managers systematically understand & participate in Month End Inventory counting processOversee Supply Chain Team Members to ensure proper inventory levels are maintained. Gap Analysis & Strategic Planning Weekly audit & gap analysis of specific Analytics Hub reporting relative my HOH business. Weekly audit & gap analysis of Customer Experience Monitor metrics compared to monthly & quarterly business goals Weekly audit of Customer Experience Monitor comments to identify gaps in operational systems or leadership Weekly HOH overall reporting to Director Team & Operator on Director following EOS principles Weekly auditing of restaurant HOH smallwares and partnering with Administrative/Financial Director concerning smallwares budgeting and expendituresConducting monthly & quarterly Director action planning and evaluating your plan to ensure alignment with our shared organizational goalsParticipating in Quarterly Team Wide Meetings to provide insight surrounding HOH Systems & People performanceParticipating in Director Team Annual Strategic Planning Day to Day Operations In operations as the business demands Ensure time punches are accurate with HR Director on a weekly basis Oversee overtime hours with HR Director on a weekly basis Ensures there are systems in place that provide accountability and drive improvements within the team Assist Director team with responding to Customer Cares Priority 1 submissions within 24 hours. Assist Director team with responding to any security, fire, or temperature management callsEnsures team is consistently following the Safety Policies outlined in the Employee Handbook Ensures Managers & Team Leads are adhering to Chick-fil-A quality systems dailyEnsures Managers & Team Leads are adhering Operator's expectations daily. Call out changes needed with digital checklist systems based on key learnings from customer feedback & insight. Proactively partnering with Administrative/Financial Director to address all HOH equipment or facility repairs neededFollowing up with vendors to ensure quality of services provided pertaining to equipment or facility repairsCommunication and Visibility Serves as a communications liaison between Director Team and Manager/Team Lead level Leadership Provides detailed information and organization of quarterly Chick-fil-A rollouts Communicates in Slack to provide instantaneous feedback with team and create levels of engagement as well as accountability. Communicates on business platforms in a manner that aligns with our culture by design mindset and exemplifies our organization's core valuesRewards HOH Managment & Team Leads using VSBL who demonstrate: Exceptional experience to guests or employees, specifically in providing a clean and safe environment, fast and accurate food production and contributing to organization goals. Our core values consistently to guests or employees, specifically guest comments or within leader surveys where employees are mentioned by name. RequirementsProven track record of facilitating Leadership Development within a team.Understanding and experience analyzing restaurant metrics and financial reports, restaurant gap analysis and labor management..3+ years in a leadership role.Physical demands associated with this job include sitting, standing, walking, lifting, carrying, reaching, pushing, and pulling.Ability to work in a collaborative leadership team.Basic computer skills, and the ability to learn and utilize various software.Strong interpersonal communication skills.Bilingual strongly preferred.Company InformationAt Chick-fil-A Eldorado & Ridge we want to build an outstanding team that works hard and has fun Our goal is to create a gathering place for the community that gives Team Members an opportunity to grow and develop while Winning Hearts Everyday. Here at Chick-fil-A, every Team Member role is more than just a job, it's an opportunity to gain valuable life skills that will help you succeed in any path of life you choose.Here are some of the great benefits of working at Chick-fil-A Eldorado & Ridge:Owner/Operator Matt Bridges.Matt is a Well-Established Owner/Operator who is known for Genuine Hospitality towards every guest he interacts with. Flexible Hours - You probably have commitments to your family, friends, school or sports teams. We will try to arrange your work schedule around them.Closed Sundays - All Chick-fil-A restaurants are closed on Sundays so you can have a day off to spend with family and friends.Work Directly With A Chick-fil-A Operator - The Operator is an independent business person, responsible for the operation of the restaurant, who invests time in his or her employees, teaching them important business skills for the future.Competitive Pay - Along with a competitive paycheck, you will work in a nurturing environment where you will learn valuable business and people skills.It's a Great Place to Work - At Chick-fil-A, our Operators consider their team members to be more than just employees, they are a highly valued part of each Chick-fil-A restaurant.Chick-fil-A has the highest customer satisfaction scores for 3 consecutive yearsChick-fil-A is the fastest growing Quick Service Restaurant in the nationChick-fil-A is on Forbes Lists for: America's Best Large Employers 2022, Best Employers for Women 2021, & Best Employers for New Grads 2021Chick-fil-A has awarded $136 million in team member scholarships, with 12,699 winners in 2022.