Current jobs related to Front Desk Supervisor - Virginia Beach - VSA Resorts

  • Front Desk Supervisor

    7 days ago

    Virginia Beach, Virginia, United States Hotel Equities Full time

    Job Title: Front Desk SupervisorHotel Equities, a leading hotel development and hospitality management company, is seeking a skilled Front Desk Supervisor to join our team at the Crowne Plaza in Virginia Beach, VA.Job Summary:The Front Desk Supervisor is responsible for providing exceptional customer service, ensuring a smooth and efficient front desk...

  • Front Desk Supervisor

    2 weeks ago

    Virginia Beach, Virginia, United States Hotel Equities Full time

    Job SummaryHotel Equities is seeking a highly skilled and experienced Front Desk Supervisor to join our team at the Crowne Plaza in Virginia Beach, VA. As a key member of our hotel operations team, you will be responsible for providing exceptional customer service, managing front desk operations, and ensuring a seamless guest experience.Key...

  • Front Desk Supervisor

    4 weeks ago

    Virginia Beach, United States Complete Women’s Care Full time

    EMPLOYEE MANAGEMENT:This individual is responsible for supervising a team of front desk receptionists. The Front Desk Supervisor assesses operational needs and determines staffing needs. They find and train suitable candidates and manage their day-to-day activities. They create daily work schedules, approve time off requests and provide regular...

  • Front Desk Supervisor

    4 weeks ago

    Virginia Beach, United States Complete Women’s Care Full time

    EMPLOYEE MANAGEMENT:This individual is responsible for supervising a team of front desk receptionists. The Front Desk Supervisor assesses operational needs and determines staffing needs. They find and train suitable candidates and manage their day-to-day activities. They create daily work schedules, approve time off requests and provide regular...

  • Supervisor Front Desk

    2 weeks ago

    Myrtle Beach, United States Hilton Grand Vacations Full time

    As a Front Desk Supervisor, you would be responsible for performing your position's responsibilities and driving company success through performing the following activities to the highest standards: This position serves as Front Office Supervisor and Front Desk, Supervisor, Office Supervisor, Accounts Payable, Hotel

  • Front Desk Supervisor

    3 weeks ago

    Virginia Beach, Virginia, United States Hotel Equities Full time

    Job SummaryHotel Equities is seeking a seasoned Front Desk Supervisor to oversee the front desk operations at the Crowne Plaza in Virginia Beach. As a key member of our hotel team, you will be responsible for providing exceptional customer service, managing front desk staff, and ensuring a seamless guest experience.Key ResponsibilitiesCustomer Service:...

  • Front Desk Supervisor

    3 days ago

    Laguna Beach, California, United States JC Resorts Full time

    Front Desk Supervisor Job Description**About the Role**We are seeking a highly skilled and experienced Front Desk Supervisor to join our team at Surf & Sand Resort. As a Front Desk Supervisor, you will be responsible for overseeing the front desk operations, ensuring seamless guest experiences, and providing exceptional customer service.**Key...

  • Front Desk Supervisor

    3 days ago

    Laguna Beach, California, United States JC Resorts Full time

    Front Desk Supervisor Job DescriptionAt JC Resorts, we are seeking a highly skilled and experienced Front Desk Supervisor to join our team at Surf & Sand Resort in Laguna Beach, CA.Key Responsibilities:Assist the Director of Guest Services and Guest Services Manager in overseeing the staff and operations of the Front Desk and Guest Services.Ensure efficient...

  • Front Desk Supervisor

    4 weeks ago

    Panama City Beach, United States Sugar Sands Beachfront Hotel Full time

    Job DescriptionJob DescriptionBy the Sea Resorts is seeking an experienced Front Desk Supervisor.Description of the Role:The Front Desk Supervisor plays a crucial role in ensuring the smooth operation of the hotel's front desk and providing exceptional customer service to our guests. This position involves overseeing the front desk staff, managing guest...

  • Front Desk Supervisor

    5 months ago

    Miami Beach, United States HEI Hotels & Resorts Full time

    Assist the Front Office Manager in managing the Front Office operations to achieve customer satisfaction, quality service and compliance with corporate/franchise policies and procedures while meeting/exceeding financial goals. Ensure that the arrival Front Desk, Supervisor, Office Manager, Computer

  • Front Desk Supervisor

    2 weeks ago

    Hallandale Beach, Florida, United States Turnberry Associates Full time

    **Job Summary**We are seeking a highly skilled and experienced Front Desk Supervisor to join our team at Turnberry Associates. As a Front Desk Supervisor, you will be responsible for overseeing the front desk operations, ensuring exceptional customer service, and maintaining a high level of productivity.**Key Responsibilities:**Supervise and coordinate the...

  • Front Desk Supervisor

    2 weeks ago

    Myrtle Beach, South Carolina, United States DoubleTree Resort by Hilton Myrtle Beach Oceanfront Full time

    Job SummaryWe are seeking a highly skilled and experienced Front Desk Supervisor to join our team at DoubleTree Resort by Hilton Myrtle Beach Oceanfront. As a Front Desk Supervisor, you will be responsible for providing exceptional customer service, leading a team of Front Office Clerks, and ensuring the smooth operation of the front desk.Key...

  • Front Desk Supervisor

    1 week ago

    Deerfield Beach, Florida, United States The Crescent Hotels Group Full time

    {"Job Title": "Front Desk Supervisor", "Job Summary": "We are seeking a highly skilled and experienced Front Desk Supervisor to join our team at The Crescent Hotels Group. As a key member of our front office team, you will be responsible for supervising the daily operations of the Front Desk staff to maximize revenues and profits while attaining optimal...

  • Front Desk Supervisor

    1 week ago

    Laguna Beach, California, United States JC Resorts Full time

    Job SummaryWe are seeking a highly skilled and experienced Front Desk Supervisor to join our team at JC Resorts. As a key member of our Guest Services team, you will be responsible for overseeing the front desk operations and ensuring that our guests receive exceptional service and a memorable experience.Key ResponsibilitiesAssist the Director of Guest...

  • Front Desk Supervisor

    7 days ago

    Myrtle Beach, South Carolina, United States Pyramid Global Hospitality Full time

    About UsAt Pyramid Global Hospitality, we prioritize our employees' growth and development. Our company culture is built on the principles of diversity, inclusivity, and employee wellbeing. We offer a range of benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs and...

  • Front Desk Supervisor

    1 week ago

    Laguna Beach, California, United States JC Resorts Full time

    Job SummaryWe are seeking a highly skilled and experienced Front Desk Supervisor to join our team at JC Resorts. As a key member of our Guest Services department, you will be responsible for overseeing the front desk operations and ensuring that our guests receive exceptional service.Key ResponsibilitiesAssist the Director of Guest Services and Guest...

  • Front Desk Supervisor

    2 weeks ago

    Virginia Beach, Virginia, United States Sheraton Virginia Beach Oceanfront Full time

    Job SummaryWe are seeking a highly skilled and experienced Front Office Manager to join our team at Sheraton Virginia Beach Oceanfront. As a key member of our hotel's management team, you will be responsible for ensuring exceptional customer service, supervising front desk staff, and maintaining the highest standards of guest satisfaction.Key...

  • Front Desk Supervisor

    4 months ago

    Dania Beach, United States Le Meridien Dania Beach at Fort Lauderdale Airport Full time

    Job DescriptionJob DescriptionJob SummaryOur jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build an experience that is memorable and unique. Our Front Desk Supervisor takes the initiative to deliver a wide range of services that guide guests through their entire stay. Their role goes beyond the traditional front...

  • Front Desk Supervisor

    4 months ago

    Dania Beach, United States Le Meridien Dania Beach at Fort Lauderdale Airport Full time

    Job Description Job Summary Our jobs aren't just about giving guests a smooth check-in and check-out. Instead, we want to build an experience that is memorable and unique. Our Front Desk Supervisor takes the initiative to deliver a wide range of services that guide guests through their entire stay. Their role goes beyond the traditional front desk to take...

  • Front Desk Supervisor

    2 months ago

    Delray Beach, United States Courtyard by Marriott Delray Beach Full time

    Job Details Job Location:    Courtyard Delray Beach - Delray Beach, FL Position Type:    Full Time Salary Range:    $18.00 - $18.00 Hourly Travel Percentage:    None Job Shift:    Any Job Category:    Hospitality - Hotel DescriptionOverview: A Kolter Hospitality Front Desk Supervisor delivers service excellence to our guest by...

Front Desk Supervisor

4 months ago

Virginia Beach, United States VSA Resorts Full time

**Front Desk Supervisor (FT)**

**Department:** Front Office **Location:** Virginia Beach, VA

**Summary:**

The Front Desk Supervisor is a liaison between all operational departments relating to the Owners/guests vacation experience. Provides an enjoyable vacation experience from check in to check out. Assists Resort Management in maximizing Resort inventory, average daily rates and monitoring, responding to, and communicating to third party services. Responsible for training, coordination and scheduling of Front Desk personnel. Supports efforts in meeting company guest satisfaction goals, including RCI Silver Crown Distinction expectations. Has a support relationship to all functional officers, directors, and managers.

Join our committed team of Front Desk Agents in making everyday a Great Day at VSA

**Employer Disclosure:**

VSA is a drug free workplace. You must be able to pass a pre-employment criminal background check and drug-screening.

**Reasonable Accommodations Statement:**

To accomplish this job successfully, an individual must be able to perform with or without reasonable accommodations, each essential function satisfactorily. Reasonable accommodations may be made to assist qualified individuals with disabilities to perform the essential functions.

**Essential Functions/Duties Include:**

* Schedules and coordinates staffing, coaching and counseling, reviews staff goals and conducts weekly Team Meetings, Monthly One-On-Ones and Annual reviews with team members.

* Submits vacation requests to management for consideration.

* Coordinates, creates, orders supplies, and communicates Resort amenities, activities and area attractions and events to Owners and guests.

* Interacts daily with Owners and guests, and responds to inquiries, questions, suggestions and complaints, notifies Resort Management and appropriate department and follows up with the Owner/guest for proper and timely resolution.

* Inspects units and common areas daily, correcting issues or reporting to management, as appropriate.

* Responsible for shift coverage in the event of agent or auditor absenteeism.

* Communicates and enforces all resort procedures and policies.

* Directly responsible for Resort Key control.

* Coordinate and verify all 3rd party reservations, including RCI/II are accurate.

* Monitor and update No-Shows daily, taking appropriate action in order to maximize inventory.

* Review corrections to folios with Auditors to identify training gaps.

* Coordinates housekeeping and maintenance requests and follows up with Owners and guests upon completion.

* Supports other departments in light cleaning, maintenance, house-keeping, marketing, and HR activities when needed.

* Produces reports for housekeeping/maintenance and ensures all logs are up to date.

* Updates address & telephone information for Owners submitted by Front Desk Agents and Auditor.

* Provides on-site activities, area attractions, events and other vacation information and/or supervision to Owners/guests.

* Solicits client referrals, timeshare tour opportunities, online satisfaction reviews and customer feedback for improvement.

* Performs related duties as assigned or as situation dictates.

**Minimum Education and Experience Requirements:**

* High School Diploma required

* Some continuing education on a collegiate level in business preferred

* Computer experience required

* Customer service experience required

* Supervisory experience required

**Physical Demands of this Position:**

* Position commonly requires standing, hearing, and talking. Position frequently requires walking, use of hands, placing, handling, feeling, stooping, kneeling, crouching, and shelving. Must be able to frequently lift and move up to 10 pounds and occasionally lift/move up to 25 pounds. Lifting items over 25 pounds will be done with equipment or two or more employees.