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Sales Client Engineering Designer Ciudad de México, MX

4 months ago

Iowa, United States IBM Full time

Introduction BM Client Engineering Designers take a human centered perspective in value engineering. They understand the human needs behind a clients challenge through lean user research and participative activities (Enterprise Design Thinking) in client conversations. Designers can uncover additional client needs to be addressed with IBM Technologies, leading to cross- and up-sell opportunities.

Your Role and Responsibilities Designers are responsible to translate client needs into desirable experiences that connect business, technology, and user goals. We increase client satisfaction with meaningful outcomes and drive adoption by bringing real value to real people.

Required Technical and Professional Expertise Skill in UX design as applied as Data, AI, Security and Business Automation,

research and design best practices; Understanding of Enterprise Design Thinking method and how to use it to drive towards user centric solutions and research methods (Qualitative and Quantitative); Understanding how Hybrid Cloud and AI technologies can bring value to our clients and their users Excellent written communication and storytelling skills for

translate complex business problems into a valuable and desired solution

Preferred Technical and Professional Expertise - Great knowledge of UX and/or Visual Design Best Practices (Wireframing, Research, Prototyping, IA, etc.); - Great knowledge of Facilitation & Design Thinking; - Excellent written communication and storytelling skills; - Experience and knowledge of design tools; - Understanding of AGILE, LEAN, design methodologies; - Knowledge of how to use workshop and facilitation techniques to align diverse stakeholders around a business centric outcome; - Able to connect the user and service design with the broader business context and business framing to design a holistic solution to clients #J-18808-Ljbffr