Assistant Manager

1 week ago


Chelsea, United States Planet Fitness Full time
Benefits:
  • Bonus based on performance
  • Competitive salary
  • Dental insurance
  • Health insurance
  • Opportunity for advancement
  • Training & development
Job Summary

The Assistant Manager will be responsible for assisting in the oversight of gym operations to ensure an exceptional "Judgement Free" member experience as well as a financially successful club.

Essential Duties and Responsibilities
  • Assist in recruiting, hiring, training and developing a high performing staff consisting of Member Service Representatives, Trainers and Custodians.
  • Assist in maintaining a welcoming atmosphere for all members, prospective members and guests and ensuring staff follows superior customer service guidelines.
  • Assist with Staff Management and provide backup support to Club Manager as needed.
  • Assist in scheduling and supervising staff.
  • Member service oversight - Ensuring staff is providing a superior customer experience at all times.
  • Assist in resolving or escalating employee issues or concerns.
  • Involved in all front desk related activities including:
    • Answer phones in a friendly manner and assist callers with a variety of questions.
    • Check members into the system.
    • New member sign-up.
    • Take prospective members on tours.
    • Facilitate all member requests, issues and questions.
  • Assist in overseeing cleanliness and maintenance of facility.
  • Assist in ordering of supplies using specific budget based on club requirements.
  • Assist in tracking statistics and reports (weekly, monthly, and annually).
  • Backup support for any employee who is absent.
Qualifications/Requirements
  • Must be fluent in both English and Spanish
  • Superior customer service skills, preferably in the fitness industry.
  • Prior experience working as a Shift Leader and/or Assistant Manager at Planet Fitness.
  • Solid supervisory, diplomacy and listening skills.
  • Basic computer proficiency (Microsoft Suite).
  • Hard working, enthusiastic and energetic
  • Strong problem resolution skills.
  • Current CPR Certification required.
  • High school diploma/GED equivalent required.
  • Must be 18 year of age or older.
Physical Demands
  • Continual standing and walking during shift.
  • Continual talking in person or on the phone during shift.
  • Must be able to occasionally lift up to 50 lbs.
  • Will occasionally encounter toxic chemicals during shift.
More Benefits
  • Eligible For: Bi-Weekly Team Bonus, Monthly Mystery Shop Bonuses and Monthly Assistant Manager Bonus
  • FREE Black Card membership after 30 days of employment
  • Eligible for 50% Company paid benefits after 90 days of employment
    • Medical
    • Dental
    • Vision
    • Paid Personal Time (after 6 months)

Employees at a franchise location are employed by the Franchisee and are not employees of PFHQ (the Franchisor). PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. Each franchisee is responsible for ensuring compliance with local, state and federal law.

Compensation: $16.00 - $19.00 per hour

JOIN THE CLUB

Enhancing people's lives with an affordable, high-quality fitness experience requires a team of inspiring, motivated and fun-loving go-getters. As one of the largest and fastest-growing franchisors and operators of fitness centers in the United States, Planet Fitness is just getting warmed up. We're continuously seeking top talent to join us in cultivating the Judgement Free Zone® and shaping the future of our brand. With more than 2,000 locations in all 50 states, the District of Columbia, Puerto Rico, Canada, the Dominican Republic, Panama, Mexico and Australia, there's plenty of opportunity on our Planet and we are always looking for talented individuals to join our team

Our member mission says it best: our product is a tool, a means to an end; not a brand name or a mold maker, but a tool that can be used by anyone. To use our product, members need to feel inspired and motivated. That's where you come in. If you're looking for a place where you can make a difference in a customer's life, you've found it. Come to add your mojo to the Judgement Free Zone, but stay for the feeling that you're making a difference on our Planet.

TO FIND YOUR PERFECT FIT, SEARCH FOR A CLUB OPPORTUNITY NEAR YOU

Employees at a franchise location are employed by the Franchisee and are not employees of PFHQ (the Franchisor). PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. Each franchisee is responsible for ensuring compliance with local, state and federal law.
  • Assistant Manager

    4 weeks ago


    Chelsea, United States Dairy Queen Full time

    When working at Fourteen Foods Dairy Queen, we welcome every guest with a smile and every day is a celebration! Since 2002, Fourteen Foods has been serving up smiles in 13 states and over 240 locations. As the largest Dairy Queen franchisee in the world, we offer the benefits and opportunities you can expect from an iconic national brand. Don’t wait to get...


  • Chelsea, United States Chelsea Park Elementary School Full time

    Child Nutrition Program Assistant ManagerPC# 364Qualifications: Bachelor’s degree preferred. High School graduate or GED equivalent. Good physical and emotional health including ability to perform duties described in essential functions. Effective interpersonal communication skills. Current ServSafe Certification. Pass Post Offer Skills Assessment. Such...


  • Chelsea, United States Tek Ninjas Full time

    Position: Risk Management Project Manager (Enterprise heavy) Location: Chelsea, MA (Hybrid work) Contract: 06+ months Required Skills: Please make sure the candidates have at least one of these certifications o Certified in Risk and Information Systems Control (CRISC) o Certified in the Governance of Enterprise IT (CGEIT) o Project Management...

  • Staff Assistant II

    1 month ago


    Chelsea, United States Massachusetts General Hospital(MGH) Full time

    Job Title: Staff Assistant II Department: Health Center Administration Job Title: Staff Assistant II Department: Health Center Administration Reports To: Health Center Administration Operations Manager Position Summary: The Staff Assistant II plays a crucial role in ensuring the smooth operation of the health center. This person supports five members of...

  • Staff Assistant II

    1 month ago


    Chelsea, United States Massachusetts General Hospital Full time

    Description Job Title: Staff Assistant II Department: Health Center Administration Job Title: Staff Assistant II Department: Health Center Administration Reports To: Health Center Administration Operations Manager Position Summary: The Staff Assistant II plays a crucial role in ensuring the smooth operation of the health center. This person supports five...

  • Housing Specialist

    4 weeks ago


    Chelsea, Massachusetts, United States National Community Development Association (NCDA) Full time

    **Job Summary**The National Community Development Association (NCDA) is seeking a skilled Housing Specialist - Grant Management to oversee critical grant and financial management functions, providing administrative, fiscal, and budgetary assistance to the Director of Housing & Community Development.Key responsibilities include managing all aspects of key...


  • Chelsea, United States Boys & Girls Clubs of Boston Full time

    Position Summary:Major responsibility is to assist in the registration and renewal of all clubhouse members. Also serves as an important public relations function by meeting/greeting all who enter or telephone the club and provide information about the clubhouse and its programs. Essential Duties and Responsibilities:Assist in membership registration and...


  • Chelsea, Massachusetts, United States Chelsea Public Schools Full time

    Job Summary:We are seeking a motivated and responsible Student Leader Assistant to support our Fine Arts Program at Boston Children's Chorus. The ideal candidate will have excellent communication skills, a positive attitude, and the ability to work effectively with students and staff.Key Responsibilities:Assist program teachers in the facilitation of fine...

  • Medical Assistant

    6 months ago


    Chelsea, United States IHA Full time

    POSITION DESCRIPTION: Assists in the examination and treatment of patients by tracking patient information, documenting the medical record, assisting with in-office procedures and testing, administering medications and providing patient and caregiver education. Duties are performed under the oversight and direction of professional clinical staff and...

  • Medical Assistant

    2 weeks ago


    Chelsea, Massachusetts, United States Mass General Brigham Full time

    Mass General Brigham is a leading healthcare system seeking a skilled Medical Assistant to support its Neurosurgery department in Weymouth, Massachusetts.About the RoleThe ideal candidate will provide high-quality patient care and administrative support to our team of medical professionals. This is an excellent opportunity for individuals looking to launch...

  • Case Manager Nurse

    4 days ago


    Chelsea, Massachusetts, United States Mass General Brigham Full time

    About the RoleWe are seeking a skilled Case Manager Nurse to join our team at Mass General Brigham. In this role, you will be responsible for ensuring that patients receive high-quality care and meet their desired clinical and financial outcomes.Key Responsibilities:Care Facilitation: Coordinates and ensures implementation of the plan of care, utilizing case...


  • Chelsea, Massachusetts, United States Mass General Brigham Full time

    About the RoleWe are seeking a highly skilled Perianesthesia Department Manager to join our team at Mass General Brigham.Job DescriptionThe successful candidate will be responsible for directing the efficient flow and movement of patients to and from the PACU department, establishing effective communications with nursing management, anesthesia floor leader,...


  • Chelsea, Massachusetts, United States Mass General Brigham Full time

    At Mass General Brigham, we are seeking an exceptional Nurse Manager to lead our Medical Surgical team in Chelsea, Massachusetts.About the RoleThe successful candidate will have a proven track record of providing excellent care and leadership skills. We offer a competitive salary and a comprehensive benefits package, including medical, dental, vision, and...


  • Chelsea, Massachusetts, United States Mass General Brigham Full time

    Mass General Brigham: A Leader in Patient-Centered CareWe are seeking a highly skilled Clinical Case Manager to join our team at Mass General Brigham, a renowned healthcare organization committed to delivering exceptional patient care and outcomes.About the RoleThis is an exciting opportunity for a dedicated professional to work with our interdisciplinary...

  • RN Case Manager

    1 week ago


    Chelsea, United States Trinity Health Full time

    Employment Type: Part time Shift: Day Shift Description: Registered Nurse Case Manager Department: Utilization Managment Location: Chelsea, MI Position Purpose: Exceptional opportunity for a Registered Nurse Case Manager to support our vision and serve with us as a compassionate and transforming healing presence in our community. We seek extraordinary...


  • Chelsea, Massachusetts, United States Trillium Staffing Full time

    Job Title: Maximo System AdministratorWe are seeking a skilled Maximo System Administrator to join our team at Trillium Staffing. As a Maximo System Administrator, you will be responsible for providing expert analysis and support for all administrative functions of the Maximo Enterprise Asset Management (EAM) application.Your key responsibilities will...


  • Chelsea, United States Metro Credit Union Full time

    Incredible opportunity to lead Relationship Management in our dynamic, growing, successful Commercial Services team in the largest, state-chartered Credit Union in Massachusetts! Reporting directly to the SVP, Senior Commercial Lender, you’ll manage an impressive, growing, and varied portfolio of commercial projects. With over $600M in commitments and a...


  • Chelsea, Massachusetts, United States Mass General Brigham Full time

    Job SummaryWe are seeking a skilled Perianesthesia Department Flow Manager to join our team at Mass General Brigham. As a key member of our management team, you will be responsible for maximizing efficiency in patient flow, controlling the transfer of patients to and from the Operating Room/Procedural Areas to the PACU.About the RoleThis is a dynamic,...


  • Chelsea, Massachusetts, United States Mass General Brigham Full time

    About the RoleWe are seeking an experienced and skilled Nurse Manager to lead our Medical-Surgical Unit at Mass General Brigham. As a key member of our team, you will be responsible for providing exceptional patient care and ensuring a positive experience for our patients and families.Job SummaryThe successful candidate will have 3-5 years of recent...


  • Chelsea, Massachusetts, United States Professional Staffing Group Full time

    Job SummaryWe are seeking a dedicated and compassionate Certified Nursing Assistant (CNA) to join our team at a prestigious long-term care facility in Massachusetts.About the RoleThis is a fantastic opportunity for a motivated individual to provide exceptional patient care and support medical staff in delivering high-quality services.As a CNA, you will be...