Customer Service Team Member

4 months ago


Chattanooga, United States Modwash Full time

**Customer Service Team Member**

Chattanooga, TN, USA ? Hixson Pike, Chattanooga, TN, USA ? Red Bank, TN, USA ? Soddy-Daisy, TN, USA Req #45 Monday, February 21, 2022 We are looking for a **Guest Experience Team Member** to be the face of ModWash. Youll be working with like-minded peers to ensure that each guest has an outstanding experience while driving sales of memberships to help grow the ModWash brand. As an added bonus, you will have the opportunity to earn up to **$500 extra** each month based on your membership sales. Plus, who doesnt love a free car wash every As a Guest Experience Team Member, you will not only have the opportunity to impact the business, but also your community

We at ModWash believe in creating a positive ripple effect. This is what the ModDrop stands for. Each act of kindness, even the smallest positive action will ripple outward to affect others and our communities. **Lets make a ripple effect together.**

What youll do:

* Strive to expand the ModWash brand through membership sales

* Recommend and encourage purchase of additional services

* Evaluate guest needs and answer any questions they may have

* Guide guests through the ModWash experience

* Ensure facilities are always clean and presentable

* Strive to exceed service standards and sales goals

* Earn up to $500 extra per month for membership sales

* Enjoy a free car wash every week

What youll need:

* Strong interpersonal skills

* A willingness to learn and grow

* A passion for serving others

* Persuasiveness and determination

* Comfortability selling services

* Flexibility in scheduling

* A high school diploma

* Ability to lift or move 25 pounds

Who you are:

* **Confident** : I project a professional image and positive energy. I take ownership of the cleanliness of the property. I am passionately focused on self-improvement and learning. I represent the ModBrand with pride.

* **Safety Driven** : I am committed to following processes to ensure the safety of all. I take action if I see unsafe conditions or behavior. I avoid distractions and strive for excellence in my workmanship. I am protective of company resources and materials.

* **Efficient** : I recognize my customers time is a luxury. I have a massive sense of urgency. I will provide accurate and timely information. I am mentally present and focused. I am organized and prepared.

* **Guest Obsessed** : I get guests comfortable by smiling, making eye contact, and offering amenities. I will deliver mind blowing customer service by using my imagination. I have a Servants Heart and will create great memories. I show that I care by expressing my intentions.

*ModWash provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, gender identity, sexual orientation, or genetics.*

*Upon offer, selected candidates are required to complete a pre-hire background*

*Job Types: Full-time, Part-time*

**Other details**

* Pay Type Hourly

* Hiring Rate $12.00



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