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Sales Coordinator
4 months ago
Pinnacle Promotions (www.pinnaclepromotions.com) is an award-winning promotional marketing agency with expertise in ideation, sourcing, and production of branded merchandise. We have been helping the world's most recognized brands for 20+ years Make the Right Impression™ by selecting quality promotional products, ensuring that they are flawlessly customized and delivered on time through our proprietary online solutions. Pinnacle's emphasis on its core values and employee development has led to being named a 2022 (and 6-time) "Best Places to Work" by Counselor Magazine, The Atlanta Journal-Constitution, PPB Magazine and one of Inc 5000's fastest growing promotional marketing companies.
Department: eCommerce
Reports to: eCommerce Sales Manager
Position Summary
As a Sales Coordinator, you will be responsible for working as part of an Account Management Team, to assist with ongoing order activities, manage Supplier communications and work with clients when necessary.
Major Responsibilities
1. Order Management
? Managing order flow and Supplier communication for active orders in our web-based order management system
? Work with Suppliers to verify pricing and inventory
? Manage order lifecycle through our online system
? Serve as a liaison with Suppliers to communicate any issues and ensure on-time product delivery
? Creative problem-solving with order issues
? Manage supplier to client communication
? Establish proper procedures and protocols for client and supplier communication
? Generating reports and overseeing prioritized orders
? Document all communications within our online systems
? Assist Account Managers with order write up
2. Additional Responsibilities
? Provide an exceptional client experience
? Multi-tasking among clients and orders
? Effectively sourcing impactful products for our clients.
? Managing, documenting, reporting, and following-up on all activities in Salesforce.
? Part of the order management system improvement team.
? Assisting in nurturing customer relationships to ensure repeat business
Job Requirements
? Bachelors Degree required
? Minimum of 1-3 years sales support experience
? Promotional products experience is a plus
? Detail oriented and must care about other people
? Effective project management skills, strong interpersonal, verbal and written communication skills.
? Strong multi-tasking ability as well as ability to manage deadlines in a dynamic, fast-paced work environment.
? High energy / can do attitude.
Compensation
? Fun, progressive work space and culture
? Competitive salary package
? Health, dental and vision benefits
? Generous paid time off program
? Supplementary Short Term and Long Term Disability
? Paid holidays
? Simple IRA
This is an excellent opportunity to work for a fast-growing, highly professional organization. Seeking local candidates only. No phone calls or faxes accepted. Qualified candidates will be contacted if selected based on meeting the job and experience requirements.
