Licensed Customer Service Representative- Allen Park, MI

1 month ago

Allen Park, United States National Guard Employment Network Full time
Job Description

ATTENTION MILITARY AFFILIATED JOB SEEKERS - Our organization works with partner companies to source qualified talent for their open roles. The following position is available to Veterans, Transitioning Military, National Guard and Reserve Members, Military Spouses, Wounded Warriors, and their Caregivers. If you have the required skill set, education requirements, and experience, please click the submit button and follow the next steps. Unless specifically stated otherwise, this role is "On-Site" at the location detailed in the job post.

Full time

Job Description:

Why Choose a Career with the AAA The Auto Club Group (ACG)

Established brand that has been around for over 100 years. Our members know and trust us
Branch Offices house travel, membership, insurance sales and support employees
You will be challenged to drive new business with competitive products and help retain The Auto Club Group's 14+ million members.
Excellent Opportunities to Build a Career Path:

The Licensed Customer Service Representative can be the start of a long-term career with The Auto Club Group. Your position could lead to a rewarding career and opportunities to grow and pursue other ACG roles such as:

Other Branch positions - Field Insurance Sales Agent, Travel Agent or
Other Departments such as:
Call Centers (ERS, Sales and Service, etc.)
Automotive Services
Claims
Underwriting and more
A DAY IN THE LIFE of a Licensed Customer Service Representative

The Auto Club Group is seeking Member Representative II's or Licensed Customer Service Representatives who can promote ACG products and services, promote customer satisfaction, and participate in office events to help generate revenue by improving member awareness of products. As the face of our branch, you will greet our customers and provide peace of mind by servicing their needs.

Provides a high level of support services to members related to the sales and service function including servicing insurance policies, processing applications, renewals and amendments and selling travel, tours, airline tickets and membership products
Generates leads, update members on travel and insurance specials, and provides travel information
Provides cashiering services to members including taking insurance payments (initial, installment, lapse or reinstatement), travel and membership payments, sale of tickets and travel money products, processing remittance/depository transfers and balancing cash drawer
Responds to customer inquiries and refers to agent when appropriate
Provides a high level of administrative support to Travel and Insurance Agents during peak periods
Provides customer assistance through the performance of sales processing activities and assists management in the basic training of less senior personnel
Conducts outbound promotional calls for insurance and /or travel products
Participates in a team environment to promote customer satisfaction and consistent service following the customer service model
Receives and resolves member/customer complaints and seeks assistance from management in complaint resolution as necessary
Participates in office events developed to generate revenue, improve member awareness of products, and support local community activities
Other duties as assigned
HOW WE REWARD OUR EMPLOYEES

Our Auto Club Group Licensed Customer Service Representatives earn a competitive hourly wage of $18.00- $24.24 with additional incentives and an annual bonus potential based on performance.

ACG offers excellent and comprehensive benefits packages:

Medical, dental and vision benefits
401k Match
Paid parental leave and adoption assistance
Paid Time Off (PTO), company paid holidays, CEO days, and floating holidays
Paid volunteer day annually
Tuition assistance program, professional certification reimbursement program and other professional development opportunities
AAA Membership
Discounts, perks, and rewards and much more

Certificates/Security Clearances/Other

Additional Qualifications/Responsibilities

WE ARE LOOKING FOR CANDIDATES WHO

Required Qualifications:
  • Active State Property & Casualty License or ability to attain within 90 days of start date
Education:
  • High School Diploma or equivalent
Work Experience:
  • Providing a high level of customer-focused service
  • Servicing insurance policies and processing applications, renewals and amendments, and taking payments
  • Responding to billing and coverage questions
  • Promoting sale of insurance products and/or travel and membership products
  • Outbound promotional calls for insurance and/or travel
  • Computer software applications (Word, Excel, etc.) and Web based operations
Successful candidates will possess:
  • Insurance and travel terminology
  • General insurance and/or travel regulations
  • Underwriting procedures
  • Sales regulatory and compliance guidelines
  • Travel Systems (e.g. Focal Point, View point, ITT, AXIS, etc.) and/or Insurance Systems (e.g. PPS, POS, IMS, IPM) and/or membership systems
  • Communicate effectively (verbal and written) with others in a work environment
  • Perform mathematical calculations to accurately perform monetary transactions
  • Work effectively in a Team environment
  • Exceed member expectations relating to professionalism of demeanor, efficient and effective customer service (on phone or in person) and maintenance of workstation and office facility
  • Work irregular hours including holidays and weekends (may include community events)
  • Work under pressure in a high volume, fast paced customer service environment


Work Environment

This is an in-office position. Employees will service ACG members in-person and are based on site in an ACG branch facility.

  • Looking for a babysitter in Allen Park, MI.

    3 weeks ago

    Allen Park, United States Wyndy LLC Full time

    Looking for a babysitter in Allen Park, MI. Must have experience and references. CPR and First Aid certification preferred. Must be reliable and punctual. Good communication skills required. Ability to engage and entertain children. Flexible schedule. Must provide a safe and nurturing environment. Qualifications A love of working with children Excellent...

  • Travel Radiation Therapist Role near Allen Park, MI

    3 weeks ago

    Allen Park, United States Soliant Full time

    Job DescriptionJob DescriptionMinimum 1+ years radiation therapy experience required.Travel Radiation Therapist Role near Allen Park, MI Step into a fulfilling Travel Radiation Therapist role near Allen Park, MI! Join a dedicated team, benefit from petitive pay, and gain valuable experience in diverse clinical settings. For details, reach out to Hannah...

  • Housekeeper - Allen Park

    2 weeks ago

    Allen Park, United States Optalis Healthcare Full time

    Housekeeper Location: Allen Park - 9150 Allen Rd, Allen Park, MI, 48101 Job Description The Housekeeper will be responsible for maintaining a clean and organized environment for our guests. The ideal candidate will have a keen eye for detail and a passion for cleanliness. Responsibilities Clean and sanitize guest rooms and common areas Change linens and...

  • Housekeeper - Allen Park

    3 weeks ago

    Allen Park, United States Optalis Healthcare Full time

    Housekeeper Location: Allen Park - 9150 Allen Rd, Allen Park, MI, 48101 Job Description The Housekeeper will be responsible for maintaining a clean and organized environment for our guests. The ideal candidate will have a keen eye for detail and a passion for cleanliness. Responsibilities Clean and sanitize guest rooms and common areas Change linens and...

  • Housekeeper - Allen Park

    3 months ago

    Allen Park, United States Optalis Healthcare Full time

    Housekeeper Location: Allen Park - 9150 Allen Rd, Allen Park, MI, 48101 Job Description The Housekeeper will be responsible for maintaining a clean and organized environment for our guests. The ideal candidate will have a keen eye for detail and a passion for cleanliness. Responsibilities Clean and sanitize guest rooms and common areas Change linens and...

  • CNA (Midnights) - Allen Park

    2 months ago

    Allen Park, United States Optalis Healthcare Full time

    Certified Nursing Assistant (CNA) - Midnight ShiftLocation: Allen Park - 9150 Allen Rd, Allen Park, MI, 48101Job Summary:The Certified Nursing Assistant (CNA) will provide basic patient care under the supervision of a licensed nurse. The CNA will assist patients with activities of daily living, such as bathing, dressing, and eating. The CNA will also help...

  • Looking for school transportation support in Allen Park, MI.

    3 weeks ago

    Allen Park, United States Wyndy LLC Full time

    Looking for school transportation support in Allen Park, MI. Duties include ensuring the safe transportation of students to and from school. Must have a valid driver's license and good driving record. Job involves operating and maintaining school vehicles, following all traffic laws, and adhering to safety protocols. Must have excellent communication skills...

  • CNA (Midnights) -- Allen Park

    4 weeks ago

    Allen Park, United States Optalis Healthcare Full time

    Certified Nursing Assistant (CNA) - Midnight ShiftLocation: Allen Park - 9150 Allen Rd, Allen Park, MI, 48101Job Summary:The Certified Nursing Assistant (CNA) will provide basic patient care under the supervision of a licensed nurse. The CNA will assist patients with activities of daily living, such as bathing, dressing, and eating. The CNA will also help...

  • Pediatric Occupational Therapy

    2 months ago

    Allen Park, United States Sunbelt Staffing Full time

    Job DescriptionJob DescriptionMinimum 1+ years occupational therapy experience required.A school district in the surrounding area of Allen Park, MI is actively interviewing and hiring multiple OT CandidatesJob DescriptionFull Time Position K-12th Grade Caseloads Multiple Diagnoses Pay for Direct/Indirect Service Benefits Included Job Requirements:Active MIOT...

  • CNA (Midnights) - Allen Park

    2 months ago

    Allen Park, United States Optalis Healthcare Full time

    Certified Nursing Assistant (CNA) - Midnight Shift Location: Allen Park - 9150 Allen Rd, Allen Park, MI, 48101 Job Summary: The Certified Nursing Assistant (CNA) will provide basic patient care under the supervision of a licensed nurse. The CNA will assist patients with activities of daily living, such as bathing, dressing, and eating. The CNA will also help...

  • School-Based Occupational Therapy

    2 months ago

    Allen Park, United States Sunbelt Staffing Full time

    Job DescriptionJob DescriptionMinimum 1+ years occupational therapy experience required.A school district in Allen park, Mi is looking to hire a full time Occupational TherapistJob Description:Full Time K - 12th Grade Full Benefits Full Clinical Team Provide Therapy Job Requirements:MI OTLicense School-Based Experience For immediate consideration for this...

  • Speech Language Pathologist

    3 weeks ago

    Allen Park, United States Soliant Full time

    Job DescriptionJob DescriptionMinimum 1+ years speech therapy experience required.Speech-Language Pathologist (SLP-CCC)Location: Allen Park, MI**U.S. Work Authorization is a Requirement**Mandatory Licensure:Active State of Michigan SLP LicensureCertificate of Clinical petence or in Clinical Fellowship YearSchool experience preferredCaseload: Dependent on...

  • Speech Language Pathologist

    1 week ago

    Allen Park, United States Soliant Full time

    Job DescriptionJob DescriptionMinimum 1+ years speech therapy experience required.Speech-Language Pathologist (SLP-CCC)Location: Allen Park, MI**U.S. Work Authorization is a Requirement**Mandatory Licensure:Active State of Michigan SLP LicensureCertificate of Clinical Competence or in Clinical Fellowship YearSchool experience preferredCaseload: Dependent on...

  • Customer Service Representative

    3 weeks ago

    Allen Park, Michigan, United States VetJobs Full time

    At VetJobs, we are seeking a Licensed Customer Service Representative to promote our ACG products and services, focusing on customer satisfaction and revenue growth.This role is an excellent opportunity for a career with The Auto Club Group, with a potential to advance to various roles within the organization.Our ideal candidate will possess a high level of...

  • Licensed Practical Nurse

    4 weeks ago

    Allen Park, Michigan, United States Optalis Healthcare Full time

    LPN - Allen Park Job SummaryOptalis Healthcare is seeking a skilled Licensed Practical Nurse to join our team at the Allen Park facility. As an LPN, you will play a vital role in providing high-quality patient care and contributing to a positive and supportive work environment.Key Responsibilities:Assess and evaluate patients to identify their needs and...

  • School Based Occupational Therapist

    2 months ago

    Allen Park, United States Sunbelt Staffing Full time

    Job DescriptionJob DescriptionMinimum 1+ years occupational therapy experience required.Sunbelt is working with a local school district near Allen Park, MI to hireanOccupational Therapist(OT)contractfor the upcomingschool year. Apply below for immediate consideration!Job DetailsPreK - 12 school districtTherapy, assessments, evaluations,...

  • Acro Service Corp | Embedded System Engineer | allen park, mi

    5 days ago

    allen park, United States Acro Service Corp Full time

    Embedded System EngineerLocation : Allen Park,MI,48101 (Onsite)Long term contractPosition Description:Experience Required:• 5+ Years of experience in automotive software development or validations. • 5+ Years of experience in software development life cycle - CMMI or Agile process experience. • 5+ Years of experience utilizing software testing or...

  • Allen Park, MI

    1 month ago

    Allen Park, United States ProCare Therapy Full time

    Job DescriptionJob DescriptionMinimum 1+ years special education experience required.ProCare Therapy has teamed up with an excellent school district in Allen Park, Michiganlooking for someone to join their team as a Special Education Teacher!Read on to learn more about this opportunitybelow:Responsibilities:Develop IEPs: Create individualized education plans...

  • Licensed Practical Nurse

    4 weeks ago

    Allen Park, United States Optalis Healthcare Full time

    LPN – Allen ParkLooking for LPNs – Day ShiftLPNs' daily responsibilities will be to evaluate assigned patients within the Allen Park facility. Our nurses direct the CENAs in their daily care of residents. Their role will be to maintain patient comfort and safety. They’ll also need to follow all departmental policies and procedures as well as safety,...

  • EPITEC | Python Automation Engineer | allen park, mi

    5 days ago

    allen park, United States EPITEC Full time

    Looking for a Python Developer / Python Automation to work fully onsite in Allen Park, MI Qualification: Bachelor's degree in electrical/electronic engineering and/or related field and Five (5) or more years of work experience in Test Framework development Strong Knowledge of scripting languages like Python, VBA, m-scripting Experience in Creating Python...