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Quality Coordinator

4 months ago

Richmond, United States VCU Health Full time

The Dept Quality Coordinator provides leadership, facilitation, coordination and education for performance improvement activities and projects within a VCUHS department. The Dept Quality Coordinator assists in designing projects, coordinating and/or performing data collection, analyzing and reporting/interpreting data results (when appropriate, uses statistical process control), developing and implementing action plans and documenting the project and outcomes in written format. The Dept Quality Coordinator assists in identifying performance improvement opportunities within the department, prioritizing the opportunities, collaborating with leaders and clinicians, planning and initiating intervention collaboratively and independently, and monitoring the impact.Licensure, Certification, or Registration Requirements for Hire: Current license in the Commonwealth of Virginia (e.g. Registered Nurse, Pharmacist, Nurse Practitioner, Registered Dietitian or similar) if candidate holds a professional license Certified Professional in Healthcare Quality preferred Lean Six Sigma Green Belt or Black Belt preferred Licensure, Certification, or Registration Requirements for continued employment: Current license by the Commonwealth of Virginia is required if incumbent holds a professional license Lean Six Sigma Black Belt within 18 months of hire, where required Experience REQUIRED: Minimum of two (2) years of relevant work experience in the specified department with specific experience in the following areas: clinical processes and/or other diagnostic and interventional treatment, if applicable; facilitating and/or leading interdisciplinary groups; leadership (formal or informal) in a healthcare organization; and developing and making presentations. Previous experience using a personal computer and software application to include the Internet, e-mail, Microsoft Office (Word, Excel, etc.) and graphics. Experience PREFERRED: Previous experience working on a performance improvement project within a hospital department with physicians. Previous experience applying and explaining statistical process control tools; conducting group facilitation/presentation; and designing data collection tools. Previous experience using mapping/flowcharting software and working with databases (e.g. Access) Previous experience with performance improvement processes and tools. Previous experience collecting, organizing and analyzing data. Education/training REQUIRED: Bachelors Degree in Nursing, Healthcare Administration, Business Administration, or related clinical or academic field Education/training PREFERRED: Masters Degree in healthcare field (e.g. MSHA, MPH, MSN, MHA), Quality Engineering, Business Administration, or related field Supplemental course work in quality improvement, such as quality methodologies/tools, data analysis, patient safety, Lean, Six Sigma), quality engineering, and/or project management Course work in statistics Independent action(s) required: Is able to: Think independently, organize, plan and make decisions. Communicate effectively which includes verbal, nonverbal, as well as listening skills. Create project timelines, identify milestones and track project progress. Facilitates teams effectively and promotes performance improvement processes. Design and complete data analysis methodology accurately. Consistently function as a role model and maintain positive interactions with all customers, colleagues, supervisors, and team members. Actively engage in professional activities. Interpret standards and regulations related to their area of focus. Demonstrate aptitude for compliance with VCUHS policies, procedures, and customer service philosophy. Collaborate with project and program leaders to achieve goals. Create progress reports.Supervisory responsibilities (if applicable): N/A Additional position requirements: None Age Specific groups served: N/A Physical Requirements (includes use of assistance devices as appropriate): Physical - Lifting less than 20 lbs. Activities: Prolonged sitting, Walking (distance), Repetitive motion Mental/Sensory: Strong recall, Reasoning, Problem solving, Hearing, Speak clearly, Write legibly, Reading, Logical thinking Emotional: Fast pace environment, Able to handle multiple priorities, Frequent and intense customer interactions, Able to adapt to frequent changeWorkday Day (United States of America)EEO Employer/Disabled/Protected Veteran/41 CFR 60-1.4.