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Pool Hotel Server
4 months ago
Job Type
Part-time
Description
Job Title: Hotel Pool Server
Department: Pool
Basic Functions:
We are seeking a friendly, attentive, and customer-oriented individual to join our team as a Hotel Pool Server. As a Pool Server, you will be responsible for delivering exceptional service to guests lounging by the poolside. Your primary duties will include taking food and beverage orders, serving guests efficiently, and ensuring their overall satisfaction during their poolside experience.
Essential Functions:
•Greet guests warmly as they arrive at the pool area and assist them in finding suitable seating.
•Provide menus and offer recommendations on food and beverage selections.
•Take accurate orders and relay them to the kitchen or bar promptly.
•Serve food and beverages to guests in a timely and courteous manner.
•Maintain a clean and organized pool area, including clearing empty dishes and drinkware.
•Ensure compliance with all health and safety regulations.
•Anticipate guest needs and address any concerns or special requests promptly.
•Upsell additional items and promote hotel amenities to enhance the guest experience.
•Maintain a professional appearance and demeanor at all times.
Collaborate with other hotel staff to ensure seamless service delivery.
Requirements
Knowledge and Skills:
•Previous experience in a customer service or hospitality role preferred.
•Excellent communication and interpersonal skills.
•Ability to multitask and work efficiently in a fast-paced environment.
•Basic math skills for handling transactions and cash handling.
•Knowledge of food and beverage service techniques.
•Ability to work flexible hours, including weekends and holidays.
•Must be able to stand and walk for extended periods and lift up to 25 pounds.
Positive attitude and willingness to learn and adapt.
