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Customer Service Representative

4 months ago

Redmond, United States Bellevue Healthcare Full time

**Apply for Bellevue Healthcare Customer Service Representative (Redmond)**

At Bellevue Healthcare, our mission is to enhance the quality of life for people who need medical equipment by providing excellent products and unmatched service. We serve with honesty, integrity and reliability. Through each interaction with Bellevue Healthcare, our customers know we care.

Bellevue Healthcare has provided great care to our Pacific Northwest Community since 2000. As one of the fastest growing companies in the Puget Sound, our goal is to impact the lives we come across and take care of our community, one delivery at a time.

To be successful in this role you must:

Demonstrate a Service First mentality as it relates to listening, supporting and meeting customer expectations

Have Strong PC skills and excellent written and verbal communication

Possess people skills with an emphasis on communications, planning and personal accountability

Be detail oriented and capable of managing multiple tasks

Work successfully in an office setting

In this role you will be:

A front-line the team member who interacts with our referrals and patients on the phone and in store

Recommending medical equipment to our clients and completing necessary documentations

Verifying Insurance Coverage and Eligibility

Filing, faxing, scanning and data entry

Assisting with walk in customers as needed

Other duties as assigned

Requirements:

Strong Customer Service Experience

Administrative/Office Experience

Strong Written and Verbal Communications

Computer and Office Equipment Savvy

Willingness to grow and learn

DME knowledge, a plus

M-F 8:00 am to 5:00 pm, with rotating Saturdays

Benefits: Medical, Dental, Vision, Company Match Retirement, Generous Paid Time Off

"Great Opportunity is missed by most people because it is dressed in overalls and looks like work."

-Thomas A. Edison

**Location**

Redmond, Washington, US

**Pay Rate**

$18+, DOE + additional bonus incentives

**Tax Term**