Operations Manager
3 weeks ago
Job DetailsLevelManagementJob LocationHouston - Houston, TXPosition TypeFull TimeEducation Level4 Year DegreeTravel PercentageNegligibleJob ShiftAnyJob CategoryManagementDescriptionThis position is responsible for supporting the mission of the branch to ensure operational execution and client satisfaction. Accountabilities include, but not limited to, delivery of services to clients; conduct pre and post walks of jobs; coordinate operational resources daily to ensure service delivery meets and exceeds the clients expectations; create and uphold a safe working environment; accomplish all administrative tasks; support the branch's financial goals; establish and maintain solid rapport with clients, conduct schedule and unscheduled meetings; up sell clients and provide solutions; develop skills and knowledge of all restoration and maintenance services provided; mentor and develop team; and be an asset to the client.ACCOUNTABILITIES AND RESPONSIBILITIESPerforms the work and oversees the assurance of quality of work being performedConducts pre-walks and post-walks to inspects job sites to assure the quality of work exceeds the customer's set expectationsMeets with the customer for scheduled and unscheduled meetings; upsell customers and provide solutionsEnsures all work is completed per work order instructions and ensures work orders are then completed with all proper time and notes capturedEnsures all jobs meet the financial goals set forth. Ensures all scheduled jobs come in at budgeted hours or betterFosters a consistent flow of communication with clients, employees, and managementAddress all client inquiries, service request and attend all meetings Maintains the ability to take pro-active and creative approaches in resolving any operational challengesResponsible for maintaining a safe work area including the use of caution signs and barriersConduct monthly safety meetings and updates attendance rosters in Learning ManagementFollow rules, policies, regulations as outlined in company handbookUnderstands and accurately performs all cleaning (restorative and maintenance) methods for carpet, upholstery, fabric and leather to ensure employee are following the processUnderstands and accurately performs cleaning (restorative and maintenance) methods for hard surfaces including but not limited to wood, VCT, resilient flooring, ceramic, porcelain and stone. Solid understanding of coatings to ensure employees are following the process.Understands and accurately performs water damage restoration to ensure employees are following the processResponsible for care and cleanliness and preventative maintenance of cleaning equipment and vehiclesHires, manages, mentors and leads technicians Responsible for the implementation of training and orientation for the technicians; promotes positive goals with the team leads and technicians and utilizes their accomplishments as motivationLearn, teach, and implement new services and procedures into the operation of the companyMentor, train, coach and develop supervisors, team leads and technicians on all services, clients and professional skillsResponsible for ensuring the client's needs are addressed with the appropriate services; recommends additional services to address unidentified issues; and creates a strong working relationship with the client, operational team and branch management teamAdheres to operational objectives by aligning individual goals and tasks to the Company's strategic planDevelops and enhances knowledge of the client's facilities to become an asset and to create and maintain a long-term partnershipBuilds a solid leadership approach to lead the operations teamMaintains professional and technical knowledge by reviewing professional publications; establishing personal network; participating in professional societies and attending professional development workshopsCommunicate issues, concerns and questions to supervisorEXPECTED RESULTSEfficient delivery of services with outstanding resultsEffectively manage operations team and ensure client satisfaction through outstanding service delivery and by providing quality work on a consistent basisSubject Matter Expert of accounts; extensive knowledge of all aspects of client locations to address the client's needs and identify issues for the clientTimely and effective resolution of clients issues and accurate reporting of all worked performed on a nightly basisEnsure all jobs are completed on time, to client expectations and to budget; minimize or eliminate redo'sContinuously mentor, coach, counsel and develop the operations team to increase their technical and professional acumenConsistently monitor strategic plan and make necessary adjustments to achieve company goals and financial objectivesEnsure consistent and accurate communication within the operations teamAdherence to all policies and proceduresQualificationsEDUCATIONAL REQUIREMENTSBachelor's Degree in Business Management, Marketing or related field requiredEXPERIENCE REQUIREMENTS5+ years' experience in supervising, staffing, scheduling, dispatching and routing requiredOne year experience communicating with clients desired Demonstrated knowledge supervising, coaching and leading operational teams in the fieldDemonstrated ability managing different elements within operations Demonstrated knowledge of operational strategies, principles and practicesKnowledge of establishing and adjusting labor force by monitoring costs, budgeted hours and branch workloadProficient skills in Microsoft Office suite requiredProfessional personal presentationAbility to take photos, complete reports and administrative tasksPossess problem-solving, organizational and team working skillsAbility to adapt leadership approach to adhere to the strategic plan to achieve gross-profit and financial goals Ability to work under pressure, handle changing priorities, manage staff and achieve desired objectives while meeting deadlinesAbility to communicate verbally and in writing to achieve desired contractual objectives Ability to adjust scheduled to meet business needs
-
Operations Manager
6 days ago
Houston, United States Kept Companies Full timeJob DescriptionJob DescriptionSalary: $125K / AnnuallyKept Companies is the largest self-performing commercial cleaning and maintenance company in the nation. With nine leading brands and over 100 locations nationwide servicing industries including restaurant, solar, retail, transportation and supermarket. Kept Companies is the leading provider of commercial...
-
Operations Manager
1 month ago
Houston, Texas, United States LDR Full timeJob OverviewLDR is a private equity firm seeking an experienced Operations Manager to oversee the smooth functioning of our daily operations. As a key member of our team, you will be responsible for managing administrative functions and taking the lead in operational areas at both the management company and fund levels.Key ResponsibilitiesOperational...
-
Manager, Operations
6 months ago
Houston, United States Core and Main Full timeJob Summary Responsible for the day-to-day management of people and processes necessary to support the Operations function. Responsibilities include overseeing payables, freight and expense procurement, maintenance, data management, audit and recovery, data entry and various operations support. May also be involved in the ongoing analysis and planning for...
-
Operations Manager
3 weeks ago
Houston, United States Beusa Energy Full timeJob DetailsLevelManagementJob LocationAMP- Field - The Woodlands, TXPosition TypeFull TimeDescriptionJob Description Operations Manager Department: OperationsJob Status: Full TimeFLSA Status: ExemptReports To: Director Operations & Asset ManagementLocation: AMP - FieldAmount of Travel Required: >30%Work Schedule: 8:00 a.m. to 5:00 p.m. (Monday - Friday)...
-
Operations Manager
1 month ago
Houston, Texas, United States Core and Main Full timeJob SummaryAs a key member of the Core and Main team, the Operations Manager plays a critical role in ensuring the smooth operation of our business functions. This includes overseeing the day-to-day management of people and processes necessary to support our Operations function.Key ResponsibilitiesOversee payables, freight, and expense procurement,...
-
Operations Manager
3 weeks ago
houston, United States AIM World Services Full timeWork location: Tinian Island, Commonwealth of the Northern Mariana Islands, USA SummaryUS based AIM World Services, Inc. with global operations, seeks experienced Operations Manager to oversee day-to-day USAF Airbase Runway rebuild Project operations on Tinian Island in the Northern Mariana Islands north of Guam. This role will include handling...
-
Operations Manager
2 weeks ago
Houston, United States AIM World Services Full timeWork location: Tinian Island, Commonwealth of the Northern Mariana Islands, USA SummaryUS based AIM World Services, Inc. with global operations, seeks experienced Operations Manager to oversee day-to-day USAF Airbase Runway rebuild Project operations on Tinian Island in the Northern Mariana Islands north of Guam. This role will include handling...
-
Operations Manager
3 weeks ago
Houston, United States AIM World Services Full timeWork location: Tinian Island, Commonwealth of the Northern Mariana Islands, USA SummaryUS based AIM World Services, Inc. with global operations, seeks experienced Operations Manager to oversee day-to-day USAF Airbase Runway rebuild Project operations on Tinian Island in the Northern Mariana Islands north of Guam. This role will include handling...
-
Operations Manager
3 weeks ago
houston, United States AIM World Services Full timeWork location: Tinian Island, Commonwealth of the Northern Mariana Islands, USA SummaryUS based AIM World Services, Inc. with global operations, seeks experienced Operations Manager to oversee day-to-day USAF Airbase Runway rebuild Project operations on Tinian Island in the Northern Mariana Islands north of Guam. This role will include handling...
-
IT Operations Manager
3 days ago
Houston, United States Intuitive Machines LLC Full timeJob DescriptionJob DescriptionIT Operations Manager About Intuitive MachinesIntuitive Machines is an innovative and cutting-edge space company making cislunar space accessible to both public and private customers. Our mission is to further science and exploration, communications, and economic progress from the Earth to the Moon and beyond. With the first...
-
Operations Manager
3 weeks ago
Houston, United States Corporate Care Full timeJob DetailsLevelManagementJob LocationHouston - Houston, TXPosition TypeFull TimeEducation Level4 Year DegreeTravel PercentageNegligibleJob ShiftAnyJob CategoryManagementDescriptionThis position is responsible for supporting the mission of the branch to ensure operational execution and client satisfaction. Accountabilities include, but not limited to,...
-
Operations Manager
1 month ago
Houston, Texas, United States MRINetwork Jobs Full timeJob Title: Operations ManagerAs the Operations Manager, you will lead a team of supervisors and employees across fabrication, aluminum, paint, and assembly departments. Your primary mission is to meet and exceed production goals by implementing Quantum Lean Time in System principles.Key Responsibilities:Champion a safety-first culture.Ensure accountability...
-
Operations Manager
3 weeks ago
Houston, United States Live Nation Entertainment Full timeJob Summary:WHO ARE WE? Live Nation Entertainment is the world's leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 500 million tickets sold annually and more than 12,000 clients worldwide. Live Nation...
-
Operations Manager
3 weeks ago
Houston, United States Live Nation Entertainment Full timeJob Summary:WHO ARE WE? Live Nation Entertainment is the world's leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 500 million tickets sold annually and more than 12,000 clients worldwide. Live Nation...
-
Operations Manager
1 month ago
Houston, Texas, United States C&S Wholesale Grocers Inc Full time**Job Summary**C&S Wholesale Grocers, LLC is seeking a highly skilled Operations Manager to oversee the operations of our grocery/perishable warehouses and warehouse maintenance and support facilities. As a key member of our team, you will be responsible for achieving overall operating results consistent with individual and company performance goals.**Key...
-
Operations Manager
1 month ago
Houston, Texas, United States Haza Foods, LLC Full timeKey Responsibilities:As a Shift Supervisor, you will be responsible for supervising operational activities during non-service hours and assisting exempt management in supervision during service hours. This includes overseeing the restaurant's operational activities during non-peak service hours after the dining room closes and providing support during...
-
Operations Manager
3 weeks ago
Houston, United States The Kent Companies Full timeDescription:The primary role of the Operations Manager is to oversee the day-to-day activities of operations, focused primarily on the production, installation, and facilities teams. Key responsibilities include: establishing quantitative and qualitative metrics, guidelines, and standards by which each team's performance can be evaluated; identifying...
-
Operations Manager
3 weeks ago
Houston, United States Ulta Beauty Full timeOVERVIEW: Experience a place of energy, passion, and excitement. A place where the joy of discovery and uncommon artistry blend to create exhilarating buying experiencesfor true beauty enthusiasts. At Ulta Beauty, were transforming the world one shade, one lash, one cut at a time. Because beauty is powerful. If you seek greater purposea place of vision,...
-
Operations Manager
2 weeks ago
houston, United States BakeMark Full timeBakeMark has an immediate job opening for Operations Manager!With over 100 years of service to the baking industry, BakeMark is recognized as an industry leader and trusted partner for quality bakery ingredients, products, supplies and services. BakeMark is a manufacturer and distributor with 29 branches conveniently-located across the U.S.SUMMARY:Directs...
-
Operations Manager
2 weeks ago
Houston, United States BakeMark Full timeBakeMark has an immediate job opening for Operations Manager!With over 100 years of service to the baking industry, BakeMark is recognized as an industry leader and trusted partner for quality bakery ingredients, products, supplies and services. BakeMark is a manufacturer and distributor with 29 branches conveniently-located across the U.S.SUMMARY:Directs...
