Senior Quality Assurance Engineer

Senior Quality Assurance Engineer Kick-start your career in the online gaming world and experience the very latest in technology and innovation. Who We Are We're part of Super Group, the NYSE-listed digital gaming company behind some of the world's leading Sports and iGaming brands. At DigiOutsource, we bring passionate people and innovative tech together to create market-leading online gaming solutions. Our multidisciplinary teams are passionate about products, customer experience and security. We're empowered to achieve the ultimate in high-performance gaming experiences using the best technology available. Who We're Looking For We're on a thrilling journey of growth and innovation, and we need passionate, driven individuals to join us. At DigiOutsource, every day is action-packed, and we expect you to bring your A-game. In return, you'll find a supportive environment where your skills can flourish and your career can soar. Ready to become a game-changer? Supercharge your career with us and be part of something extraordinary. Why We Need You We're on a mission to create extraordinary experiences for our customers, and we believe that your unique skills, passion and superdrive will help us achieve our vision. The Senior Quality Assurance Engineer will undertake the responsibility for analyzing, planning, setting up, monitoring, maintaining, troubleshooting, and reporting on advanced automated testing processes across diverse platforms. This individual should possess advanced test automation skills and work closely and proactively with the Development and DevOps Teams to deliver superior quality software while continuously enhancing test effectiveness and efficiency. What You'll Be Doing As part of your role, your responsibilities will include: Involvement in user story definition and test scenarios: Lead test scenario definition, integrating ATDD/BDD principles and ensuring comprehensive test coverage. Support with issue reproduction and resolution: Troubleshoot complex issues across environments and coordinate with developers and DevOps to address root causes effectively. Collaboration with developers and DevOps: Build strong collaboration with DevOps and developers, ensuring smooth integration and troubleshooting across environments. Cross-Team Collaboration: Lead quality discussions with cross-functional teams, ensuring alignment on quality objectives and timelines. Agile/Scrum practices: Drive QA contributions to Agile ceremonies, embedding quality into every sprint milestone. Continuous Improvement Initiatives: Lead retrospectives, driving meaningful changes to QA and development workflows. Risk Management and Impact Assessment: Proactively mitigate risks through root cause analysis and recommend preventive measures. Quality standards and defect prevention: Own quality metrics and proactively implement measures to enhance system reliability and user experience. Customer Advocacy: Advocate for customer-focused quality improvements and ensure testing aligns with user needs. Automation creation and maintenance: Define and refine automation approaches, owning the setup and maintenance of robust, scalable automation suites. Automation strategies and tools: Lead strategy definition and introduce innovative solutions to improve testing efficiency and coverage. Tool and Framework Development: Identify gaps in tools and recommend or develop custom solutions to enhance efficiency. Metrics and performance reporting: Own and report on quality and automation metrics, offering actionable recommendations to improve efficiency. Governance and QA principles: Define and enforce governance standards, ensuring QA principles are consistently applied across teams. Technical leadership and mentoring: Mentor Intermediate and Junior QA Engineers while actively participating in hiring and skills assessments. This job description is not intended to be an exhaustive list of responsibilities. You may be required to complete other reasonable duties to achieve business objectives. Essential Skills You'll Bring To The Table A minimum of 5 years hands-on automation testing experience. Computer Science related degree, diploma, or similar qualification. ISTQB Foundation Level Experience in working with agile teams and successfully delivering agile based software projects. Utilizing dev tools like Visual Studio and Visual Studio Code. Comfortable with source control tools, like GitLab. Ability to write integration and UI tests. Experience using automation frameworks and tools like Playwright, Selenium (NOT IDE), Nunit. Experience in using Typescript/JavaScript, C#, JSON. API Testing using Postman or in code. Experience with designing, creating, and maintaining automation frameworks. Communication skills - ability to communicate with clients, peers and line management Experience of agile and the Scrum or Kanban methodology Advanced Experience with test automation tools and strategies Advanced Experience of using BDD effectively Advanced proven experience with C#/Java and JavaScript Experience with any of the following Frameworks: WebDriver (not IDE) / WebDriver.IO / Cypress / TestCafe / RestShap / Rest Assured Experience with CI/CD pipelines for continuous testing. Dedicated to staying updated on the latest testing tools and technologies, with the ability to adapt to new frameworks as needed. Desirable Skills You've Got Up Your Sleeve ISTQB Advanced Level Certifications Previous exposure to Microsoft Azure DevOps & VSTS Experience with actively developing & managing Docker infrastructure. YAML / Kubernetes Cloud (Azure), Azure DevOps. Knowledge of Message Broker Systems Comfortable with using Kibana, Grafana Capable of reading and writing Mongo collections. Exposure to Saucelabs/BrowserStack or similar tools for mobile testing Our Values Are Non-negotiables Our culture is underpinned by core values that are linked to key behavioral competencies. Along with the below behavioral competencies, these are essential for all employees in order for you to embed in and drive our culture forward. These competencies are: Adaptability Ownership and accountability Initiating action Resilience Team orientation Integrity Innovation What You'll Get Back We offer a great variety of personal and professional benefits to help you thrive at DigiOutsource and Super Group. This includes: We're dedicated to your supergrowth. Our comprehensive learning and development programmes give you a range of resources and opportunities to expand your skills and advance your career. Your hard work and achievements won't go unnoticed. Our innovative Performance Tool ensures you receive regular, constructive feedback, helping you to continuously improve and reach your full potential. Our Employee Assistance programme offers a variety of benefits which you and your family can benefit from. Free Daily Meal Free Massages On-site Free On-Site Gym Group Life Cover Funeral Fund Benefit Financial Services Assistance Curro School Fees Benefit Income Continuation Benefit Leadership Training Referral Bonus Medical Aid Subsidy Free Sleep Coaching On-site Barista Retirement Annuity Subsidy Team socials Be Part Of That Superclass Feeling. At Super Group, diversity is part of our DNA. With teams across 16 countries, 85 nationalities, and 27 languages, we take equal opportunities seriously, championing a supportive, inclusive and empowering environment wherever you are in the Group. It's all about putting your experience first and ensuring honesty and fairness in all we do. Here, your growth is supported and your contributions valued. Game on