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Reliability and Observability Lead Engineer
4 months ago
Job Type
Full-time
Description
Reliability and Observability Lead Engineer
Who we are:
Cognosos leads the market in delivering real-time asset location and tracking intelligence solutions. Our lightweight, flexible and scalable platform deploys quickly both indoors and outdoors, delivering an unparalleled combination of price and performance across a variety of industries including automotive, logistics, and healthcare. Join our dynamic team, as we accelerate our momentum in our current markets and prepare to launch into our next ones. We are named as one of Atlanta's Top Places to Work by the Atlanta Business Journal . Learn more about Cognosos's mission to equip enterprises with instant asset intelligence that unlocks operational potential and optimizes performance at www.cognosos.com .
Cognosos is seeking a
Reliability and Observability Lead Engineer
responsible for the overall monitoring and observability of our products. The right candidate is obsessed with product reliability and quality improvements and has experience identifying critical product metrics, defining processes, building information-dense dashboards, and translating them into actionable alerts.
If you're looking for a highly challenging position with the opportunity to advance your technology career in the areas of cloud IOT, machine learning, cloud computing and security, then look closely at this position.
Responsibilities
Work with the executive team in to define SLOs for the Cognosos platform and service
Define relevant SLIs that support those SLOs.
Build processes and tools to monitor uptime, and measure the SLA compliance of the overall service, as well as individual components (Hardware, Network, Software)
Provide dashboards and periodic reports for System performance and availability
Work with the hardware and platform engineering teams, and the field services team to define and implement notifications, alarms, and escalation procedures
Qualifications :
5+ years site reliability engineering experience preferably in a hardware/software company
Background in statistical quality control techniques
Experience defining, implementing, and advocating for platform observability objectives
Experience with AWS, Prometheus, Grafana, Python, and MySQL required.
Familiarity with ElasticSearch and Kibana
Preferred Skills
Experience with New Relic or similar APM platform
Experience with OpsGenie or similar
Experience with hardware and/or mobile app monitoring
Knowledge of Software Development Life Cycle and Agile methodologies
Strong leadership skills and experience leading and mentoring a team
Benefits and Perks:
We are pleased to offer:
Competitive salaries
Unlimited vacation so you can rest and recharge
Full benefits program (Health, Dental, Vision, 401(k), life and disability insurance)
Paid parking at our Atlanta office
Opportunity for equity participation
Volunteer opportunities
Weekly catered lunches
Whether it's virtual happy hours, company-wide contests or quarterly cultural outings, we are always looking for ways to keep our employees happy and engaged with their teammates.
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