![East View Companies](https://media.trabajo.org/img/noimg.jpg)
Operations Specialist
3 months ago
Do you like foreign languages or global studies? Library Science or troubleshooting?
East View is a leading provider of native and translated foreign language information products and services, including Russian, Chinese, and Arabic databases, print periodicals, books and microforms. We serve all geographies and many market segments, including academic institutions, government organizations, corporations, public and federal libraries and law firms.
We are searching for an Operations Specialist to support customer accounts around the world for online products and data delivery processes. This position is a multi-functional role responsible for project coordination and fulfillment in support of our public, academic, and other library customers, including overseeing all aspects of electronic file transfers and data feed processes.
Key Duties:
- Provide proactive and seamless customer support to effectively and efficiently manage customer projects within our "Online Product portfolio" (e.g., archives, digital deposits, and data delivery process)
- Together with Project Management, Product Management and Sales, participate in setting up project schedule, data deliveries, data order fulfillment, and delivery reports
- Ensure smooth setup for data transfer processing including data mapping process
- Perform Quality Control: Verify data sets and titles match content; compare manifests to ensure delivery matches order.
- Management of data deliveries and data order fulfillment, including working directly with clients, data providers and the service team to ensure smooth setup for data transfer processing including data mapping process and working through all technical issues as they arise
- Use analysis along with policies and procedures to resolve customer issues with datasets
- Act as technical liaison between content providers/data suppliers, IT and the client to identify and resolve any technical issues
- Provide superior customer support for online products, customer orders and other requests
- Troubleshoot and resolve any issues to ensure total customer satisfaction
Key Qualifications:
- 2+ years' experience in product support or customer service, preferably in an academic or service environment
- Strong organizational, problem solving, and time management skills to meet schedules and deadlines in a fast-paced, service-driven environment required
- Experience with File Transfer Protocol (FTP), eXtensible Markup Language (XML), file management or other forms of electronic file transfer
- Ability to effectively interface with customers at all levels of technical capability
- Strong attention to detail and organizational skills with demonstrated expertise in producing accurate high-quality deliverables required
- Foreign language comprehension in Chinese, Russian, or Arabic is a plus but not required
- Fluency in English language (both verbal and written) required
- High drive/motivation with the ability to adapt to changing requirements required
- Computer proficiency and power user of analytical software such as MS Excel
- Critical and analytical thinker with strong troubleshooting skills required
- Excellent oral, written and interpersonal skills with demonstrable customer focus
Workplace Details
- This is a full-time, hybrid position with benefits located in Minnetonka MN near Hopkins Crossroads/Hwy 394.
-
Operational Specialist
2 weeks ago
Minneapolis, United States Rainbow Seating LLC Full timeJob description Company Description We are a commercial furniture manufacturing and global sourcing company. Role Description This is a full-time on-site role for an Administrative Operations Specialist located in Minneapolis, MN. The Administrative Operations Specialist will be responsible for managing sales operations, overseeing project management tasks,...
-
Operational Specialist
3 weeks ago
Minneapolis, United States Rainbow Seating LLC Full timeJob descriptionCompany DescriptionWe are a commercial furniture manufacturing and global sourcing company.Role DescriptionThis is a full-time on-site role for an Administrative Operations Specialist located in Minneapolis, MN. The Administrative Operations Specialist will be responsible for managing sales operations, overseeing project management tasks, and...
-
Operations Specialist
2 months ago
Minneapolis, United States Sky Ranch Full timeThis position is critical to the ministry of Sky Ranch and contributes directly to our mission of leading youth and families to know and follow Christ. Operations Specialists are responsible for carrying out and completing daily operational duties which facilitate an excellent guest experience. Operational duties vary and may include working within several...
-
Operations Specialist
2 months ago
Minneapolis, United States ASM Global Full timePOSITION: Operations Specialist DEPARTMENT: Operations REPORTS TO: Director of Operations FLSA STATUS: Hourly Summary: The Operations Specialist provides event day support via the SOC. The position will work directly in the SOC and provide event logistical support for the Operations Department. Essential Duties and Responsibilities Include the following....
-
Operations Specialist
2 months ago
Minneapolis, United States ASM Global Full timeASM Global Operations Specialist Minneapolis , Minnesota Apply Now POSITION: Operations SpecialistDEPARTMENT: OperationsREPORTS TO: Director of OperationsFLSA STATUS: HourlySummary:The Operations Specialist provides event day support via the SOC. The position will work directly in the SOC and provide event logistical support for the Operations...
-
Warehouse/Operations Specialist
1 week ago
Minneapolis, United States American Pressure Inc Full time $20 - $24Job DescriptionJob DescriptionWarehouse/Operations SpecialistWe are looking for a hard-working, self-motivated Warehouse/Operations Specialist to join our growing staff. Growth Orientated, Customer Focused, Honest & Integrity, Quality, Team, Innovative minded and IS FUN are the core values at American Pressure. The individual in this role will be report to...
-
Operations Specialist
1 month ago
Minneapolis, United States ASM Global Group Full timefor “essential” or “functional” purposes, such as to enable certain features of our Digital Services (for example, to allow a customer to maintain a basket when they are shopping at an online store); for “analytics” purposes, such as to analyze the traffic to and on our Digital Services (for example, we can count how many people have looked at a...
-
Operations Project Specialist
1 month ago
Minneapolis, United States Magis Group Full timeJob DescriptionJob DescriptionSalary: Join a growing team of professionals in the Storm Restoration industry!We are looking for a well-rounded individual to support our back office with special projects across varying departments. Working closely with our HR Director you will support our operations and administration teams with tasks in relation to our storm...
-
Operations Specialist
3 days ago
Minneapolis, United States H&R Block Full time531115BR Title: Operations Specialist - S What you'll do... : JOB SUMMARY The Operations Specialists - Seasonal is responsible for non-systems duties such as delivering supplies/materials to offices, basic maintenance repairs and assisting with annual set up/closing of offices. Duties and Responsibilities: Perform basic building maintenance such as...
-
Accounting Operations Specialist
2 weeks ago
Minneapolis, United States System One Full timeSystem One is seeking an Accounting Operations Specialist to oversee accounting operations within our client’s Electrical Distribution Operations organization. Responsibilities: Coordinate work order transfers to allocate expenses correctly. Collaborate with teams to gather information and reconcile data. Ensure adherence to accounting principles and...
-
Accounting Operations Specialist
2 weeks ago
Minneapolis, United States System One Full timeSystem One is seeking an Accounting Operations Specialist to oversee accounting operations within our client’s Electrical Distribution Operations organization. Responsibilities: Coordinate work order transfers to allocate expenses correctly. Collaborate with teams to gather information and reconcile data. Ensure adherence to accounting principles...
-
Operations Specialist
3 months ago
Minneapolis, United States East View Information Services, Inc. Full timeEast View is a leading provider of native and translated foreign language information products and services, including Slavic, Chinese, and Arabic databases, print periodicals, and books. We serve all geographies and many market segments, including academic institutions, government organizations, corporations, public and federal libraries and law...
-
Grant Operations Specialist
2 months ago
Minneapolis, United States Hennepin Healthcare Full timeGrant Operations Specialist(241271) Hennepin Healthcare is an integrated system of care that includes HCMC, a nationally recognized Level I Adult Trauma Center and Level I Pediatric Trauma Center and acute care hospital, as well as a clinic system with primary care clinics located in Minneapolis and across Hennepin County. The comprehensive healthcare system...
-
Accounting Operations Specialist
2 weeks ago
Minneapolis, United States System One Holdings, LLC Full timeSystem One is seeking an Accounting Operations Specialist to oversee accounting operations within our client's Electrical Distribution Operations organization. Responsibilities: Coordinate work order transfers to allocate expenses correctly. Collaborate with teams to gather information and reconcile data. Ensure adherence to accounting principles and...
-
Operations Specialist
3 months ago
Minneapolis, United States East View Information Services, Inc. Full timeEast View is a leading provider of native and translated foreign language information products and services, including Slavic, Chinese, and Arabic databases, print periodicals, and books. We serve all geographies and many market segments, including academic institutions, government organizations, corporations, public and federal libraries and law firms....
-
Operations Specialist
4 weeks ago
Minneapolis, United States Lime Full timeLime is the world's largest shared electric vehicle company. We're on a mission to build a future where transportation is shared, affordable and carbon-free. Our electric bikes and scooters have powered 400+ million rides in 250+ cities on 5 continents, replacing an estimated 100+ million car trips. Named a Time 100 Most Influential Company and Fast Company...
-
Media Operations
2 months ago
Minneapolis, United States Curious Plot Full timeJob DescriptionJob DescriptionJob Title: Media Operations & Trafficking SpecialistReports To: Director, Paid & Digital MediaOVERVIEW The Media Operations & Trafficking Specialist is responsible for managing the day-to-day trafficking and setup of print, digital, broadcast, and select social advertising campaigns. This role requires a detail-oriented...
-
Accounting Operations Specialist II
2 months ago
Minneapolis, United States System One Full timeSystem One is seeking an Accounting Operations Specialist II to oversee accounting operations within our client’s Electrical Distribution Operations organization. Responsibilities: Coordinate work order transfers to allocate expenses correctly. Collaborate with teams to gather information and reconcile data. Ensure adherence to accounting...
-
Start Up Operations Specialist
4 weeks ago
Minneapolis, United States Gladus LLC Full timeJoin the front lines of our e-gaming startup revolution as an Operations Specialist , playing a pivotal role in shaping the success of our venture. If you thrive in dynamic environments and are ready to make an impact, this position is your gateway to the exciting world of electronic pull-tabs and electronic bingo games. Responsibilities: Operational...
-
Grant Operations Specialist
2 months ago
Minneapolis, United States Hennepin County Medical Center Full timeHennepin Healthcare is an integrated system of care that includes HCMC, a nationally recognized Level I Adult Trauma Center and Level I Pediatric Trauma Center and acute care hospital, as well as a clinic system with primary care clinics located in Minneapolis and across Hennepin County. The comprehensive healthcare system includes a 473-bed academic medical...