Current jobs related to Contact Center Architect - Phoenix - JobRialto

  • Chief Architect, Contact Center and Member Digital

    2 days ago

    Phoenix, Arizona, United States USAA Full time

    About the RoleUSAA is seeking a highly skilled Chief Architect to lead the development and implementation of technical strategies for our Contact Center and Member Digital teams. As a key member of our IT leadership team, you will be responsible for translating business needs into technical solutions and defining solutions to business problems through...

  • Contact Center Representative

    7 days ago

    Phoenix, United States CopperPoint Insurance Companies Full time

    CopperPoint has an exciting opportunity for a Contact Center Representative in the Phoenix, AZ area. The Contact Center Representative will deliver excellent customer service, in a fast-paced contact center environment, while investigating and responding to incoming telephone calls, e-mails, and portal inquiries. This includes inquiries from new/existing...

  • Contact Center Representative

    2 days ago

    Phoenix, United States CopperPoint Insurance Companies Full time

    CopperPoint has an exciting opportunity for a Contact Center Representative in the Phoenix, AZ area. The Contact Center Representative will deliver excellent customer service, in a fast-paced contact center environment, while investigating and responding to incoming telephone calls, e-mails, and portal inquiries. This includes inquiries from new/existing...

  • Contact Center Representative

    1 week ago

    Phoenix, United States CopperPoint Insurance Companies Full time

    CopperPoint has an exciting opportunity for a Contact Center Representative in the Phoenix, AZ area. The Contact Center Representative will deliver excellent customer service, in a fast-paced contact center environment, while investigating and responding to incoming telephone calls, e-mails, and portal inquiries. This includes inquiries from new/existing...

  • Student Contact Center

    5 days ago

    Phoenix, United States Grand Canyon Education, Inc. Full time

    Grand Canyon Education (GCE) is seeking an Administrative Assistant to support the mission of Grand Canyon University through GCE's Student Contact Center. Purpose within the Organization: The purpose of this position is to assist the Student Contact Center department with administrative duties. Note: The purpose of this position is to transition student...

  • Lead Design Architect

    3 months ago

    Phoenix, United States Talent Store Full time

    Our client, BWS Architects is seeking a Design Architect to lead the design process for their Phoenix team. This Design Architect can focus, nearly exclusively, on designing and plays a key role on the Phoenix team in setting the design vision and acting as the liaison between the client and the production team. Who they are looking for:This is a creatively...

  • Project Architect

    2 weeks ago

    Phoenix, Arizona, United States Corgan Full time

    About the RoleCorgan is seeking a highly skilled and experienced Project Architect to join our Data Centers team. As a key member of our team, you will be responsible for executing coordination and integration of architectural and consultant construction documents, generating creative design solutions, and translating concepts into images.Key...

  • Contact Center Team Lead

    1 week ago

    Phoenix, Arizona, United States Peckham Full time

    Job SummaryThe Contact Center Supervisor provides leadership and direction to a team of customer service representatives who handle inbound calls. The responsibilities include coaching, monitoring, training, record keeping, performance appraisals, and other supervisory duties.Main ResponsibilitiesLead a team of customer service representatives and provide...

  • Contact Center Team Lead

    2 weeks ago

    Phoenix, Arizona, United States Peckham Full time

    Job SummaryThe Contact Center Supervisor provides leadership and direction to a team of customer service representatives who handle inbound calls only. The responsibilities include coaching, monitoring, training, record keeping, performance appraisals, and other supervisory departmental duties.Main Duties and ResponsibilitiesLead a team of 10+ agents and...

  • Administrative Assistant

    3 days ago

    Phoenix, Arizona, United States Grand Canyon Education, Inc. Full time

    Job SummaryGrand Canyon Education, Inc. is seeking a highly motivated and organized Administrative Assistant to support the Student Contact Center department. As a key member of our team, you will play a vital role in ensuring the smooth operation of our student support services.Key ResponsibilitiesAssist Student Contact Center leadership with administrative...

  • Solutions Architect

    7 days ago

    Phoenix, Arizona, United States MicroAge Full time

    {"title": "Solutions Architect Role at MicroAge", "description": "At MicroAge, we're seeking a skilled Solutions Architect to join our team. As a key member of our pre-sales engineering team, you'll work closely with clients, partners, and account managers to identify and solve business needs.Responsibilities include:Driving client engagement and...

  • Field Project Architect

    2 weeks ago

    Phoenix, Arizona, United States Pkaza Full time

    About the RoleWe are seeking a highly skilled and experienced Field Project Architect to join our team at Pkaza LLC. As a Field Project Architect, you will be responsible for supporting data center construction projects, providing construction administration services, and representing the company in project meetings.Key ResponsibilitiesSupport Data Center...

  • Principal Architect

    2 weeks ago

    Phoenix, Arizona, United States SiFive Full time

    About SiFiveAs the pioneers who introduced RISC-V to the world, SiFive is transforming the future of compute by bringing the limitless potential of RISC-V to the highest performance and most data-intensive applications in the world. SiFive's unrivaled compute platforms are continuing to enable leading technology companies around the world to innovate,...

  • Solutions Architect

    1 day ago

    Phoenix, Arizona, United States Insight Global Full time

    Job DescriptionWe are seeking a highly skilled Solutions Architect to join our team at Insight Global. As a key member of our Technology Platform, you will be responsible for ensuring that our solutions are aligned with our company's strategic roadmaps and are delivered efficiently and effectively.Key Responsibilities:Design and implement technology...

  • Creative Lead Architect

    3 weeks ago

    Phoenix, Arizona, United States Talent Store Full time

    Position Overview:Our client, Talent Store, is in search of a Design Architect to spearhead the design initiatives for their team. This role emphasizes design, allowing the Architect to play a pivotal part in shaping the design vision while serving as the primary link between clients and the production team.Ideal Candidate:We are looking for a visionary...

  • Sr. UI Architect

    1 month ago

    Phoenix, United States Calabitek Full time

    Job DescriptionJob DescriptionHello Team,Please share technically strong profiles with Linkedin & complete educational details to contact your consultants.Looking for Sr. UI ArchitectPhoenix AZ(Day one onsite hybrid role)Excellent experience in UXHire Type : C2C

  • Cisco Communication Solutions Architect

    3 weeks ago

    Phoenix, Arizona, United States Diverse Lynx Full time

    Job Title: Cisco Communication Solutions Architect Location: Onsite - Phoenix, AZ Overview: Key Skills: Cisco Communication technologies IP Telephony, Video Conferencing, VoIP/UCCE expertise Experience in establishing network frameworks Responsibilities Design integration strategies for Cisco & Genesys within the Client's telephony and video conferencing...

  • Senior Project Architect

    2 weeks ago

    Phoenix, Arizona, United States LEA Architects, LLC Full time

    LEA Architects, LLC is a nationally recognized architectural firm headquartered in the southwestern United States. Our design philosophy is centered around creating bespoke architectural solutions that cater to each client's unique functional requirements, community influences, site and climatic constraints, sustainability goals, and budgetary limitations....

  • Salesforce Staff Architect

    3 days ago

    Phoenix, Arizona, United States American Express Full time

    About the RoleWe are seeking a highly skilled and experienced Salesforce Staff Architect to lead our Enterprise Salesforce team. As a key member of our technology organization, you will be responsible for architecting and implementing Salesforce solutions that drive business growth and customer satisfaction.Key ResponsibilitiesDesign and implement Salesforce...

  • Contact Agent

    3 weeks ago

    Phoenix, United States Randstad North America, Inc. Full time

    Seeking Contact Agents/ Call Center Representatives for a contract opportunity working for a global technology services leader providing support within the financial industry! Position located in Phoenix, AZ, 85034 - - THIS IS NOT A REMOTE POSITION - Agent, Insurance, Staffing

Contact Center Architect

4 months ago

Phoenix, United States JobRialto Full time
Description:

Experience with five9s and Microsoft Dynamics CRM

Migrating from AWS connect to five9s

Senior architect experience. Do not send engineers. Only Five9 specific architects will be accepted.

Experience with five9 (cloud contact center platform)

Integrating five9 into their contact center environment

No cloud specific experience needed as five9 can integrate with any and haven't decided what they want to use for cloud yet

Senior architect experience - deep insights into contact center, leading teams, presenting to stakeholders

FCB is paying five9 directly to implement and FCB is building the team to do it internally

Education: Bachelors Degree

Additional client information: