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Director of Quality Management

4 months ago

Lenexa, United States Performance Contracting Group, Inc. Full time

Company Overview:

Performance Contracting Group is a national employee-owned specialty contractor that offers quality services and products to the commercial, industrial, and non-residential construction markets. We are committed to recruiting, developing, and advancing employees from a diversity of backgrounds and experiences, as well as supporting a culture of safety and inclusiveness that allows you to contribute to your fullest potential. We place high value on training and professional development, encouraging you to broaden and strengthen your unique skill sets so you can fully realize your potential.

Job Description:

Performance Contracting Group is seeking an experienced, dynamic, and strategic Director of Quality Management based in Lenexa, KS. The Director of Quality Management informs and leads quality assurance initiatives and oversees the Performance Contracting Group, Inc. (PCG) Quality Management System. This role requires aligning with business strategy and supporting PCG culture, values, and mission while developing and implementing quality assurance activities to meet product and service requirements.

ESSENTIAL FUNCTIONS:

Leadership and Management

  • Oversee the Corporate Quality Department, including Quality Managers, Specialists, and Inspectors.
  • Provide leadership, guidance, and direction to the department.
  • Conduct performance evaluations for departmental staff and direct reports.
  • Champion PCG's core values: Safety, Quality, Integrity, Employee Success & Well-Being, Entrepreneurial Spirit, Customer Alignment, and Fun Company.

Quality Assurance and Control

  • Lead the Quality Management Board and Operations Quality Stakeholders.
  • Identify and collaborate with subject matter experts on quality-related issues.
  • Direct the development and implementation of PCGs quality policies, standards, and best practices.
  • Oversee third-party Quality Certification Programs.
  • Manage the Design Verification process across all product lines.
  • Develop, measure, and report on Key Performance Indicators.
  • Oversee programs for Nonconformance Control, Root Cause Analysis, and Process Improvement.
  • Assist with the implementation of client satisfaction initiatives and subcontractor and vendor quality programs.
  • Conduct Internal Quality Audits, prepare reports, and resolve findings.

Financial Management

  • Achieve financial performance targets and manage the operational budget.
  • Present monthly financial information to leadership, including expense forecasts.
  • Develop business plans to secure financing within established risk parameters.
Requirements:

Basic Requirements:

  • Minimum of 10 years of relevant experience (e.g., QA/QC, Operations Management and Transformation, Process Engineering, etc).

  • Bachelors degree in engineering, architecture, business, construction, procurement, or related field, or commensurate work experience.

  • Expertise in product development, facilitation, collaboration, and problem-solving.

  • Proven project leadership from proposal to post-production support.

  • Successful track record in budget management and achieving profit margins.

  • Strong oral and written communication skills; able to convey complex information effectively.

  • Excellent planning, analytical, and project management skills.

  • Dedicated to consistently advancing process enhancements and elevating organizational performance.

  • Proficiency in Microsoft Project or equivalent tools.

  • Ability to travel up to 50%.

Preferred Requirements:

  • Experience within manufacturing and/or lean construction industries preferred.
  • Local to the Kansas City metropolitan area.

This role is not eligible for visa sponsorship.

Benefits:

At Performance Contracting our employees are our greatest asset. We put our people first and are proud to provide a comprehensive benefits package designed to meet the needs of our employees at every stage of life.

In our commitment to fostering an environment where everyone can thrive personally and professionally, we offer:

  • Competitive pay
  • Incentive bonus plan
  • Employee stock ownership plan (ESOP)
  • 401(k) retirement savings plan with match
  • Medical, prescription drug, dental and vision insurance plans with flexible spending account option
  • Life insurance, accidental death and disability benefits
  • Employee assistance program (EAP)
  • Flexible paid time off policy and paid holidays

PCG provides equal employment and affirmative action opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability.

PCG is a background screening, drug-free workplace.

Please note this job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

NOTICE TO STAFFING FIRMS, AGENCIES AND EMPLOYMENT VENDORS:

Performance Contracting Group and its affiliates will not accept unsolicited resumes from third party recruiters without a signed Fee Agreement in place. Vendor solicitation should be directed to the Corporate Recruitment Department directly; as such, firms that circumvent the required compliant process will be barred from submitting candidates. In the absence of a signed fee agreement, PCG does not recognize any claim on a candidate by a third party, will consider unsolicited resumes the property of the company and reserves the right to engage and hire those candidates without any financial responsibility to the third party vendor.

#PCG