Solution Consultant

Solution Consultant - Managed IT Services 1 day ago Be among the first 25 applicants This range is provided by TECEZE. Your actual pay will be based on your skills and experience talk with your recruiter to learn more. Base pay range $100,000.00/yr - $120,000.00/yr Teceze is a managed IT services provider that offers a broad spectrum of capabilities across digital workplace, infrastructure, cloud/datacenter, and cybersecurity, with a focus on solutioning, service delivery, and end?to?end management for small to mid?size US clients. Below is a detailed, synthesized job?description?style profile for a Solution Consultant who could lead and own the practice for such clients, aligning with Tecezes service lines. Role essence: A hands?on, senior Solution Consultant who can own the entire managed IT services practice for small to mid?size US clients, driving pre?sales solutioning, delivery governance, service design, and continuous improvement across digital workplace, infrastructure, cloud/datacenter, and cybersecurity domains. Primary responsibilities: Solution design and architecture: Lead end?to?end IT solutioning across digital workplace, on?premises and cloud infrastructure, data center operations, networking, security, and compliant governance models tailored to SMB/MSP needs. Service delivery leadership: Define and enforce service delivery frameworks, SLAs, and operational playbooks; ensure seamless transition from presales to delivery; oversee service continuity, incident management, change control, and problem management. Platform and technology scope: Digital workplace services (end?user devices, collaboration tools, unified communications, remote/mobile workforce enablement); infrastructure and network (LAN/WAN, SD?WAN, data?center design, virtualization, storage, backup); cloud and datacenter (IaaS/PaaS, public, private, hybrid architectures; migration and modernization); cybersecurity (identity, endpoints, network, identity & access management, threat detection, incident response); application support and managed services for critical business applications. Security and compliance: Build security?by?design into solution proposals; incorporate best practices for data protection, vulnerability management, IAM, SOC/IR readiness, and regulatory requirements relevant to SMBs (e.g., HIPAA, PCI? DSS, GDPR nuances as applicable). Customer engagement and discovery: Conduct customer workshops, requirements gathering, current?state assessments, risk analyses, ROI/tco analysis, and roadmaps that translate business outcomes into concrete IT capabilities. Commercial ownership: Collaborate with sales on proposal development, scoping, pricing constructs, RFP/RFI responses, and executive?level communications; create compelling business cases grounded in the value of reduced downtime, improved productivity, and scalable future?state architectures. Governance and risk management: Define program governance, risk registers, milestone plans, and success metrics; ensure alignment with customer expectations and Teceze delivery standards. People and skills development: Mentor delivery teams on solutioning methods, best practices, and standardized templates; promote cross?functional collaboration among NOC/SOC, project managers, security engineers, and cloud specialists. Market and partner alignment: Stay current with vendor roadmaps, certifications, and partner ecosystems; map capabilities to client needs and leverage partner solutions (MS 365/Azure, VMware/Hyper?V, AWS/Azure/GCP, cybersecurity platforms, networking gear) to build repeatable, scalable offerings. Required experience and capabilities: 815+ years in IT services, consulting, or MSP environments with hands?on delivery experience across digital workplace, infrastructure, cloud/datacenter, and cybersecurity. Demonstrated success in presales solutioning and end?to?end service delivery for small to mid?market organizations in the USA. Strong hands?on technical fluency across: Digital Workplace: device management, endpoint security, collaboration suites, VDI/RDI, remote work enablement. Cloud and Datacenter: IaaS/PaaS migrations, cloud governance, hybrid architectures, cloud security. Cybersecurity: threat prevention/detection, IAM, endpoint protection, SOC?oriented operations, incident response planning. Solution architecture and proposal skills: ability to translate business needs into standardized reference architectures, bill of materials, and delivery plans; fluent in cost models and ROI justification. Delivery excellence: familiarity with ITIL?based processes, service catalogs, transition?to?live, and ongoing service improvement programs. Communication and leadership: excellent stakeholder management, executive?level presentation, and the ability to lead cross?functional teams. #teceze #itservices Seniority level Mid?Senior level Employment type Full?time Job function Consulting #J-18808-Ljbffr