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Applications Engineer

4 months ago

Salt Lake City, United States Productivity Quality, Inc. Full time

Productivity Quality, Inc. is seeking an

Applications Engineer for our Salt Lake City, Utah

Location. Productivity Quality, Inc. (PQI) has been a leading distributor of metrology systems in the Upper Midwest for over 30 years. We are a full-service metrology solution provider offering ISO/IEC 17025 accredited contract inspection and calibration services in addition to cutting-edge measurement equipment and training.

We believe in forging lasting partnerships built on trust, transparency, and a shared commitment to success. Our tailored solutions are designed to empower organizations to achieve their quality control goals, streamline processes, and stay ahead in today's competitive landscape. Our customers can count on advanced technology, broad experience, and superior support from our team. We know quality, and it starts here.

Description: The Senior Application Engineer provides technical sales support for all of PQI’s products encompassing metrology, demonstration, functionality, and performance. In addition, the Applications Engineer is responsible for technical support, product demonstrations, and performing product training.

Experience and Requirements: Bachelor’s Degree preferred in an Engineering discipline, Mathematics, or equivalent combination of education and work experience. 3-5 years’ experience in Manufacturing Engineering, Quality Engineering, or similar environment PC-DMIS experience preferred. Excellent written and verbal communication skills Comfortable speaking before small groups and able to articulate technical information in a concise manner. Proficient with MS Office Strong Customer Service Skills Creative, analytical, and driven Works independently as well as in a team environment Meet required qualifications to work with ITAR designated data Ability to travel up to 70%, domestic.

General Duties: Conduct Basic hardware and software product demonstrations showcasing technical features and processes to prospective and existing customers. Effectively communicate product benefits for complex applications. Assist regional sales team in providing product recommendations for customers’ applications. Prepare operating instructions and conducts training programs to meet customer’s needs. Maintain positive customer relationships through effective interaction. Ability to teach a training class. Develop programs/applications that effectively accomplish customer specifications/objectives. Provide technical support to customers. Ensures programs/applications work properly after maintenance and testing. Analyze and edit existing programs/applications as needed to optimize performance. Take a challenging issue from problem statement through to resolution and follow-up. Keep up with advancements in application engineering and new technologies. Collaborate with engineering and marketing groups on product development projects.

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