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Doctor Coordinator

4 months ago

Portland, United States DoveLewis Veterinary Emergency and Specialty Hospital Full time

DoveLewis Veterinary Emergency and Specialty Hospital is hiring a Doctor Coordinator to join our hospital support team. We are currently hiring for swing shifts.

Are you passionate about animals? Are you a multi-tasking, admin extraordinaire? If so, the Doctor Coordinator position is a great way to get exposure to a career in veterinary medicine. As a Doctor Coordinator, you will support the receiving ER Veterinarians by performing administrative duties and communicating with the Charge Nurse in coordinating patient flow in a fast-paced, high volume emergency setting.

Job duties will include, but are not limited to:

  • Record patient history from the registration sheet into the patient medical record
  • Attach rDVM records, pictures, diagnostics, etc. to the patient medical record, and create a written summary as needed in the patient history
  • Begin discharge templates for DVM approval and finalization
  • Dispense prescriptions per DVM instructions
  • Track and help finalize diagnostics
  • Coordinate with Charge Nurse to schedule procedures
  • Coordinate patient care, such as surgery and ultrasounds between departments
  • Locate and room patients
  • Follow up on client communications as appropriate
  • Schedule specialty consultations for clients
  • Create cost estimates per DVM instruction
  • Review and discuss cost estimates with clients
  • Get client signatures on informed consent and estimates as appropriate
  • Set up for specific exam types including fluorescein stain and ear cytology
  • Call poison control, outside pharmacies, or any other organization that can remove administrative tasks from doctors
Who we are looking for:

Knowledge, Skills, and Abilities
  • Knowledge of veterinary practice and safety measures.
  • Working knowledge of veterinary computer systems to input charges and other client/animal information.
  • Knowledge in general janitorial and cleaning methods.
  • Teamwork and interpersonal skills to work in cooperative and close fashion within critical care environment.
  • Customer service skills.
  • Ability to work in stressful situations associated with high volume, urgent care animal practice where accuracy, organization, and flexibility is always needed.
  • Ability to have a flexible schedule and work varied shifts as needed, including holidays and on-call.
  • Understanding of animal behavior and knowledge of safe animal restraints practices preferred.
  • Self-motivated
  • Ability to multi-task in a fast-paced environment and work with high attention to detail.
Education and Experience
  • Minimum of one year working in Client Care, preferably in the veterinary field.
  • Valid driver's license for driving the DoveLewis transport van desired.
  • Experience in critical care or emergency small animal care in private, non-profit, or educational organization preferred.
  • Any suitable combination of experience or education may substitute.
Wage: $22-24/hr depending on experience.

Schedule: ER Client Service Representatives work 3/4 rotating schedules with 10 hour shifts. This means you have a consistent schedule that makes planning the rest of your life easy, and you get three or four days off in a row every week If you have other schedule needs, please feel free to reach out and start a conversation, we're always happy to discuss options. We are currently hiring for Swing shifts.

How to apply:

To be considered for this position, please complete the online application and upload a resume.

Why do employees love working at DoveLewis?
  • We provide generous employee benefits including: medical/dental/vision insurance, paid time-off, veterinary discounts, and a positive work environment.
  • We provide continuing education benefits and abilities to grow your skills and capacities.
  • We live up to our mission of providing the best emergency, critical, and specialty care to our patients and service to our clients.
  • Your work makes a difference to the animal-loving community and to individual pet owners on a daily basis.

DoveLewis is an equal opportunity employer dedicated to workforce diversity and a drug-free workplace. Pre-employment drug screen for illegal substances and background screens required.