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Indianapolis, United States Community Health Network Full timeJoin CommunityCommunity Health Network MD Anderson Cancer Center is a partnership between Community Health Network and MD Anderson Cancer Center, one of the world's largest and most respected cancer centers. The partnership formed in 2022 elevated a prior affiliation between Community and MD Anderson Cancer Network®, a program of MD Anderson. This new...
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Indianapolis, United States Community Health Network Full timeJoin Community Community Health Network MD Anderson Cancer Center is a partnership between Community Health Network and MD Anderson Cancer Center, one of the world's largest and most respected cancer centers. The partnership formed in 2022 elevated a prior affiliation between Community and MD Anderson Cancer Network®, a program of MD Anderson. This new...
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Lead Patient Access Rep 1.0 Evening
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Indianapolis, United States Franciscan Health Full timeFranciscan Health Indianapolis Campus8111 S Emerson Ave Indianapolis, Indiana 46237WHO WE AREWith 12 ministries and access points across Indiana and Illinois, Franciscan Health is one of the largest Catholic health care systems in the Midwest. Franciscan Health takes pride in hiring coworkers that provide compassionate, comprehensive care for our patients...
Lead Patient Access Rep- East
4 months ago
Community Health Network was created by our neighbors, for our neighbors. Over 60 years later, "community" is still the heart of our organization. It means providing our neighbors with the best care possible, backed by state-of-the-art technology. It means getting involved in the communities we serve through volunteer opportunities and benefits initiatives. It means ensuring our dedicated caregivers can learn and grow to stay at the top of their fields and to better serve our patients. And above all, it means exceptional care, simply delivered - and we couldn't do it without you.
Make a Difference
The Lead Patient Access Representative will help coordinate all aspects of Patient Access in a manner that ensures a customer-focused quality conscious work climate. The primary function of this position is to assess the departments' and individual team members' needs for educational opportunities. It is the responsibility of the Lead to onboard new hires, develop training materials, provide statistical data to leadership, complete team member audits and provide coverage in patient access areas. The Lead will serve as a liaison for team members and supervisors through daily actions by serving as the first point of contact for team members for process and procedural concerns. This position requires participation in on-call rotation within the department.
Exceptional Skills and Qualifications
- High School Diploma or GED required.
- Minimum of two years of experience in a healthcare/medical office environment.
- Ability to work well under pressure in a fast paced environment.
- Excellent verbal and written communication skills, including email, face-to-face patient and co-worker interactions as well as professional phone skills.
- Excellent written and verbal communication skills.
- General knowledge of patient accounts.
- Knowledge of registration requirements.
- Working knowledge of billing/insurance requirements.
- Knowledge of insurance requirements including: pre-certification, insurance verification, pre-registration and scheduling.
- Ability to interact well with all types of customers.
- Ability to develop and implement new processes.
- Knowledge of medical terminology.
Why Community?
At Community Health Network, we build teams that deliver exceptional care through empathy, communication and collaboration. We consider ALL an integral part of the exceptional patient experience. We PRIIDE ourselves on not having employees but Caregivers. Join our Community as we make a difference in your community.
Caring people apply here.
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