General Manager

1 week ago


Birmingham, United States Ruth's Chris Steak House Full time

The general manager is the overall leader in the restaurant responsible for maintaining the quality and hospitality standards of Ruth's Chris Steak House and ultimately delivering financial and qualitative success. To achieve this, the manager must be an expert at balancing the needs of the guests, employees, and financial partners. Responsibilities: Demonstrates attentiveness to guests' needs and ensures those needs are fulfilled. Displays a professional and positive attitude at all times. Maintains business appearance in an exemplary fashion. Has technical expertise in beverage management, kitchen operations, human resources management, and front desk operations. Identifies and trains subordinate managers for key positions such as beverage director, chef, front desk, and sales manager. Maintains cleanliness and sanitation, ensuring health inspection scores are no less than 95%. Demonstrates good financial acumen; writes annual financial budgets and reviews financial performance daily and weekly. Writes challenging sales and marketing plans for the restaurant to ensure growing sales and engages the community. Sets the example for professional behavior, maintaining a professional circle of influence outside the restaurant. Maintains a culture of constant ongoing training and continuous improvement. The ideal candidate will possess the following credentials at a minimum: A four-year degree in business, preferably hospitality management. Excellent oral and written communication skills. Excellent computer skills with the ability to learn new applications quickly. Above average knowledge of wine, food, and spirits. Integrity, honesty, accountability, and a passion for hospitality. A natural surplus of hospitality extended to guests, employees, and vendors. An unusually attentive focus on details and a desire for perfection. A desire to be the best. #J-18808-Ljbffr


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