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Syndigo Support Engineer

4 months ago

Bentonville, United States Flexton Full time

Title: Sr. Syndigo Support Engineer and Java Applications

Location: Bentonville, AR (Hybrid)

Duration: 12+ Months of Contract (Possibility of extension)

Job Description:

  • Technical support for Syndigo RiverSand (Product Information Management) platforms and Java applications.
  • Long term fixes for recurring issues, raising change requests and coordination with CAB for releases.
  • Timely communication with Walmart stakeholders specially product owner and leads Weekly Status reports.
  • Work with Syndigo team in reporting and getting resolution of product issues.
  • Documenting configuration changes and maintaining version control including Supporting pre & post release activities.
  • Troubleshoot and resolve issues related to Syndigo including integrations, Java application functionality, and system performance.
  • Collaborate with development teams to diagnose and resolve complex technical problems.
  • Analyze system logs and monitoring tools to identify potential issues and proactively address them.