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Operations Leader

4 months ago

Portland, United States Alchemy Global Talent Solutions Full time

A reputable moving company is searching for an Operations Leader for their facility in Portland, ME.



Please make an application promptly if you are a good match for this role due to high levels of interest.

The Operations Leader will play a hands-on role in the organization, in addition to managing and scheduling employees, ensuring customer satisfaction, organizing daily moving operations, ensuring proper portfolio care, and serving as the primary decision-maker daily.

Responsibilities of the Operations Leader role include but not limited to:

  • Using the movement survey data to determine each job's requirements, then allocating workers and vehicles accordingly.
  • Being in charge of the moving company’s everyday operations notebook.
  • Ensuring that the work is finished on schedule so that the client may move in on schedule.
  • Completing and submitting the necessary paperwork.
  • Keeping an eye on both employee concerns and employee arrival times.
  • Giving the transfer managers work costs.
  • Staying in constant communication with various organizational areas to make sure everything is moving forward as planned.
  • Configure the calendars of other parties and outside workers as necessary.
  • Arranging for the shipment's arrival and departure from the warehouse.
  • On-demand work that comes up as necessary.

Skills and requirements:

  • Three years or more of experience in the moving and relocation industry in operations management.
  • Ideally, possess previous Van-Line expertise.
  • Outstanding IT skills, including mastery of the Microsoft Office program suite.
  • Ability to communicate in writing as well as verbally.
  • Superb people management abilities.
  • An enthusiastic and motivated work ethic.
  • The capacity to establish and keep solid connections both with external partners and within corporate divisions.

Please do not hesitate to contact Alchemy Global Talent Solutions right away if this role is of interest