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Field Service Engineer
4 months ago
Job Title:
Field Service Engineer
Location:
Iowa
Salary:
$90k - $95k Basic Salary + Overtime + Benefits Package
Hours:
Monday through Friday, 8:00 am to 5:00 pm
Travel:
75% or more
A globally recognized CNC manufacturer is hiring a Field Service Engineer to join the team in Iowa.
Essential Job Functions:
Creating and updating documentation of technical information.
Developing, preparing, generating, and analyzing ongoing and ad-hoc special reports pertaining to Service
Demonstrating a willingness to help others and be a team member; often working together with Customer Service Engineers.
Aiding and training Customer Service Engineers on the installation and maintenance of newer product lines.
Establish and build exemplary communication and customer service relationships with customers.
Manage difficult customer situations in a positive manner, respond promptly to customer needs, and solicit customer feedback to improve service.
Minimum Requirements:
Bachelor or Associates Degree in a technical-related field of study preferred.
2+ years experience as an FSE working on electrical/mechanical machinery
Good verbal and written communication skills with exceptional customer service orientation.
Must be able to interact and effectively communicate in person and over the phone with people at all levels.
Proven ability to read mechanical drawings, electrical schematics, and sequence (PLC) ladder diagrams.
Must be adaptable to changes in the work environment; manage competing demands and able to deal with frequent change, delays, or unexpected events.
Click apply
or speak to
James Field
for the full details at
jfield@kensingtonadditive.com
Kensington Additive is a specialist additive and advanced manufacturing recruitment company, based in the UK. We headhunt professionals across Europe and North America. Visit our website www.kensingtonadditive.com to discover more job opportunities in the additive manufacturing world.
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