Guest Experience Specialist

1 month ago

Oceanside, United States Marriott International Inc Full time
Additional InformationFront Desk Agent
Job Number24169340
Job CategoryRooms & Guest Services Operations
LocationCourtyard San Diego Oceanside, 3501 Seagate Way, Oceanside, California, United States, 92056VIEW ON MAP
ScheduleFull Time
Located Remotely?N
Position Type Non-Management

POSITION SUMMARY

Our jobs arent just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Specialists take the initiative to deliver a wide range of services that guide guests through their entire stay. Their role goes beyond the traditional front desk to take ownership of the guest experience in the main areas of the hotel with a guest first mindset. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, delivering quality meals, or sharing the highlights of the local area, the Guest Experience Specialist makes transactions feel like part of the experience.

No matter what position you are in, there are a few things that are critical to success creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Specialists will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Specialists to get it right for our guests and our business each and every time.

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: No related work experience.

Supervisory Experience: No supervisory experience.

License or Certification: None

The pay range for this position is $22.20 to $22.20 per hour and offers health care benefits, flexible spending accounts, 401(k) plan, earned paid time off and/or sick leave, life insurance, disability coverage, and other life and work wellness benefits. Benefits may be subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law. Marriott International considers for employment qualified applicants with criminal histories consistent with applicable federal, state and local law.

At Courtyard, were passionate about better serving the needs of travelers everywhere. Its what inspired us to create the first hotel designed specifically for business travelers, and its why the Courtyard experience today empowers our guests, no matter the purpose of their trip. Were looking for achievers who are passionate about providing a guest experience that goes above and beyond, enjoy being part of a small yet ambitious team, and love learning how to always improve all while having fun.

In joining Courtyard, you join a portfolio of brands with Marriott International. Be where you can do your best work,? begin your purpose, belong to an amazing global? team, and become the best version of you.

  • Guest Experience Specialist

    1 month ago

    Oceanside, United States Marriott Full time

    Additional Information Front Desk Agent Job Number 24169340 Job Category Rooms & Guest Services Operations Location Courtyard San Diego Oceanside, 3501 Seagate Way, Oceanside, California, United States Schedule Full-Time Located Remotely? N Relocation? N Position Type Non-Management POSITION SUMMARY Our jobs aren't just about giving guests a smooth check-in...

  • Guest Experience Specialist

    2 months ago

    Oceanside, United States Courtyard by Marriott Full time

    Courtyard by Marriott - 3501 Seagate Way [Front Desk Agent / Concierge] As a Guest Experience Specialist at Courtyard by Marriott, you'll: Welcome guests with a warm smile and provide exceptional customer service; Assist guests with check-in and check-out procedures; Respond promptly to guest inquiries and resolve any issues or complaints in a professional...

  • Guest Experience Ambassador

    4 weeks ago

    Oceanside, California, United States Marriott Full time

    Explore New Opportunities with MarriottAt Marriott, we're committed to delivering exceptional guest experiences. As a Guest Experience Specialist, you'll play a key role in elevating our service standards and creating memorable moments for our guests.About the RoleWe're seeking a talented individual to join our team and help us achieve our goal of providing...

  • Guest Experience Liaison

    4 weeks ago

    Oceanside, California, United States Courtyard by Marriott Full time

    Key Responsibilities:Courtyard by Marriott Seagate Way seeks a skilled Guest Experience Specialist to provide exceptional customer service. Key responsibilities include:• Welcoming guests with a warm smile and providing personalized assistance• Assisting with check-in and check-out procedures, ensuring seamless guest experiences• Responding promptly to...

  • Guest Experience Expert

    4 months ago

    Oceanside, United States Marriott Full time

    Marriott Hotels - 3501 Seagate Way [Guest Service] It's time to explore new opportunities - and with more than 6,000 properties globally - Marriott has opportunities abound! Marriott gets to know thousands of people every day, but they want to know you. They are offering the opportunity to elevate your day-to-day to an adventure, a journey to tomorrow. So...

  • Spa Guest Service Representative

    4 weeks ago

    Oceanside, California, United States Massage Envy Full time

    About the Role:We are seeking a highly motivated and enthusiastic Spa Guest Specialist to join our team at Massage Envy. As a key member of our team, you will be responsible for providing exceptional customer service and educating our guests on our various programs and services.Key Responsibilities:Provide a positive and relaxing experience for our...

  • Seasonal Beauty Advisor

    4 weeks ago

    Oceanside, California, United States Ulta Beauty Full time

    Job SummaryThe Seasonal Beauty Advisor is a key member of the Ulta Beauty team, responsible for delivering exceptional guest experiences and driving sales. This role requires a passion for the beauty industry, excellent communication skills, and the ability to work in a fast-paced environment.Key ResponsibilitiesProvide personalized service to guests,...

  • Guest Environment Expert

    2 months ago

    Oceanside, United States Marriott Full time

    Additional Information Housekeeping department Job Number 24168716 Job Category Housekeeping & Laundry Location Courtyard San Diego Oceanside, 3501 Seagate Way, Oceanside, California, United States Schedule Part-Time Located Remotely? N Relocation? N Position Type Non-Management POSITION SUMMARY Our jobs aren't just about giving guests a clean room and a...

  • Guest Service Team Member

    2 months ago

    Oceanside, United States Wingstop Full time

    Wingstop - 35 Douglas Dr Ste 100 - [Crew Member / Counter Service] As a Guest Service Team Member @ Wingstop, you'll be responsible for delivering World Class service by: Acting as the face and the voice of Wingstop to all of Guests who walk into the restaurant; Providing Guests with authentic, positive and genuine experiences; Interacting with Guests by...

  • Customer Experience Specialist

    1 month ago

    Oceanside, California, United States Joann Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Experience Specialist. As a key member of our sales floor team, you will be responsible for delivering exceptional customer service, driving sales through advanced product knowledge, and contributing to the overall sales and environment of the...

  • Culinary Specialist

    4 weeks ago

    Oceanside, California, United States Worlden Group Inc dba Golden Corral Full time

    Job DescriptionAt Worlden Group Inc dba Golden Corral, we are seeking a skilled Culinary Specialist to join our team. As a key member of our culinary team, you will be responsible for preparing and presenting high-quality Hot Choice Buffet products to our guests.Key ResponsibilitiesFood Production: Prepare Hot Choice Buffet products, including Carving and...

  • Horticulture Specialist

    4 weeks ago

    Oceanside, California, United States Acushnet Full time

    Job Title: Horticulture SpecialistAt Acushnet, we are committed to enriching the experience of dedicated golfers through superior product performance, technological innovation, and exceptional service. We are seeking a highly skilled Horticulture Specialist to join our team at the Titleist Performance Institute.Job Summary:The Horticulture Specialist will be...

  • Sports Experience Specialist

    4 weeks ago

    Oceanside, California, United States Dick's Sporting Goods Full time

    At Dick's Sporting Goods, we strive to create a positive impact on our customers' lives through sports. Our team is dedicated to providing exceptional shopping experiences by empowering athletes to achieve their dreams. We are committed to fostering an inclusive and diverse workforce that reflects the communities we serve.We believe that our store teammates...

  • Front Desk Agent

    4 weeks ago

    Oceanside, United States Marriott International Inc Full time

    Additional InformationPay: $22.60/hour Job Number24187531 Job CategoryRooms & Guest Services Operations LocationCourtyard San Diego Oceanside, 3501 Seagate Way, Oceanside, California, United States, 92056VIEW ON MAP ScheduleFull Time Located Remotely?N Position Type Non-Management POSITION SUMMARY Our jobs arent just about giving guests a smooth check-in...

  • Guest Services Associate. WorldMark Oceanside Harbor Resort

    6 months ago

    Oceanside, United States Travel + Leisure Co. Full time

    We Put the World on VacationAt Travel + Leisure Co., our mission is simple: to put the world on vacation. Our Vacation Ownership business line includes Club Wyndham, WorldMark by Wyndham, Margaritaville Vacation Club, Accor Vacation Club and the brand new Sports Illustrated Resorts. Our more than 19,000 associates put the world on vacation at more than 270...

  • Guest Services Associate. WorldMark Oceanside Harbor Resort

    6 months ago

    Oceanside, United States Wyndham Destinations Full time

    We Put the World on Vacation At Travel + Leisure Co., our mission is simple: to put the world on vacation. Our Vacation Ownership business line includes Club Wyndham, WorldMark by Wyndham, Margaritaville Vacation Club, Accor Vacation Club and the brand new Sports Illustrated Resorts. Our more than 19,000 associates put the world on vacation at more than 270...

  • Guest Service Associate

    4 weeks ago

    Oceanside, California, United States Travel + Leisure Full time

    We Put the World on VacationAt Travel + Leisure Co., our mission is to deliver exceptional experiences for millions of travelers worldwide. Our Vacation Ownership business line includes Club Wyndham, WorldMark by Wyndham, Margaritaville Vacation Club, Accor Vacation Club, and Sports Illustrated Resorts. Our associates put the world on vacation at over 270...

  • Sales & Customer Service Associate

    4 months ago

    Oceanside, United States Massage Envy Full time

    Overview: Do people often refer to you as their outgoing friend? Are you a passionate individual who is motivated by healthy friendly competition? We will teach you everything you need to know about Massage Envy! All we need is YOU to bring your excellent customer service and selling skills!! A positive work environment with a strong, supportive culture ...

  • IT Specialist Mid

    4 weeks ago

    Oceanside, California, United States Leidos Full time

    Leidos is seeking an IT Specialist Mid to join our team in Camp Pendleton, CA. The ideal candidate will assist information engineers in coding, testing, implementation, and documentation projects.The IT Specialist will conceptualize, design, construct, test, and implement portions of business and technical Information Technology (IT) solutions through...

  • Restaurant General Manager

    4 weeks ago

    Oceanside, California, United States Hyatt Full time

    Restaurant General Manager OpportunityAbout the Role:The Restaurant General Manager is responsible for overseeing the assigned Food & Beverage outlet to ensure optimum performance, exceptional guest service, and maximum profitability of all functions.Key Responsibilities:Train and motivate staff to exceed goalsSupports and Manages Valle while working closely...