Consumer Loan Processor

4 weeks ago

Littleton, United States Hanscom Federal Credit Union Full time

It's an exciting time to be at Hanscom Federal Credit Union

A a member of our Consumer Lending department, you will join a dynamic team of dedicated individuals committed to delivering exceptional service to our members.

Who we are - Hanscom Federal Credit Union

  • Members-first - our members are our top priority. We make business decisions with our members at the top of mind.
  • Integrity - we're honest and committed to doing what's best for our members and our company. What is right isn't the same as what is easy.
  • Teamwork - we are in this together and we all benefit from our success.
  • Innovation - we identify new ideas for processes or products that will lead to positive changes and take the initiative to implement the changes.
  • Empathy - we understand that communication starts by listening, understanding diverse perspectives, and caring about others' sustained success.
What we offer
  • A full-time, permanent position that will reward you through an annual bonus program.
  • Medical, Dental, Vision, FSA, 401(k), Student Loan Paydown, and paid Sick and Vacation time benefits.
  • A flexible hybrid work schedule environment.
  • We are committed to fostering career growth and development - when you join our organization it's not just a job.
  • We look to develop your skills aligned to our business needs and help you progress in your career.
Who you are - Consumer Loan Processor

You are a dynamic, detail oriented, intuitive person with the ability to develop relationships, build rapport and become a trusted advisor.You are purpose-driven, have strong organization and multi-tasking skills, and are searching for a rewarding career where you are valued and respected.

What you'll do
  • Assists the consumer loan underwriters by entering and updating loan applications in systems to prepare them for booking. Books loans at the appropriate time.
  • Reviews the document packages that have been prepared by underwriters to prepare them for booking and quality control.
  • Keeps loan packages organized throughout the lending process.
  • Supports the indirect underwriters by preparing the approved contracts that have been submitted for funding.
  • Provides administrative support for the Consumer Loan Department by responding to routine inquiries for consumer loan account balances and payoff amounts.
  • Must comply with all company policies and procedures, applicable laws and regulations, including but not limited to, the Bank Secrecy Act, the Patriot Act, and the Office of Foreign Assets Control.
  • Assists with the pulling of documents for audits or other similar requests.
  • Performs other tasks or functions as required, requested, necessary or prudent from time to time.
Knowledge/Skills/Experience Required:
  • Strong desire to work in a purpose-driven organization
  • One to three years of relevant experience.
  • Must be detail oriented and have strong organizational, computer and member service skills.
  • Must be able to perform job functions with supervision and work effectively either on own or as part of a team.
  • Must be able to read and carry out various instructions and follow oral instructions.
  • Must be able to speak clearly and deliver information in a logical and understandable sequence.
  • Must be capable of exercising highest level of discretion on confidential matters.

Education/Certifications/Licenses:

High school diploma or equivalent.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

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