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Volunteer Coordinator

4 months ago

Rochester, United States EPISCOPAL CHURCH HOME Full time
Episcopal SeniorLife Communities Mission:

We provide high quality services from skilled nursing and restorative care to housing, assisted living and community-based wellness programs. We are committed to meeting each individual's needs, in a culturally competent manner, supporting family and loved ones through transitions, and fulfilling our pledge...

Life. Inspired Every Day.

Pay Range: $20.15 - $26.75 per hour

The Volunteer Coordinator is responsible for the support of each of the communities in their volunteer efforts including recruitment, training and retention.

ESSENTIAL JOB FUNCTIONS

  • Recruit, screen, interview and recommend placement of volunteers for the site-specific activities for each of the communities (e.g., altar guild, Chapel, garden club), and recreational programs that support resident life and individual resident needs.
  • Develop professional volunteer standards and a volunteer management system.
  • Maintain records and provide timely statistical data and activity reports on volunteer participation in department database.
  • Conduct a volunteer satisfaction survey and address issues or concerns, making course corrections as needed.
  • Develop and regularly provide on-going communication, training, and recognition for all agency volunteers.
  • Attend community outreach opportunities such as volunteer fairs and conferences.
  • Develop and implement a marketing plan to promote volunteer opportunities and showcase volunteer activities at ESLC.
  • Develop and oversee a formal volunteer orientation and training program.
  • Oversee a coordinating council that includes recreation staff from each of our communities.
  • Coordinate volunteer events including but not limited to: United Way Day of Caring, National Make A Difference Day, Tip Top Shoppe activities including the management and retail side, and annual volunteer recognition dinner and awards ceremony.
  • Create and manage volunteer program budget.
  • Develop and maintain volunteer program policies and procedures.
  • Assist with other duties as needed that support ESLC's mission, vision and values.
Requirements

QUALIFICATIONS:
  • Associate's degree in related field.
  • A minimum of 5 years professional experience in health care or human services.
  • Prior experience working with volunteers is required.
  • Must have valid New York State driver's license with a clean driving record.
  • Excellent written and oral communication skills.
  • Good organizational and prioritization skills.
  • Ability to self-motivate, work independently, and within a team.
  • Knowledge of communication devices: phone, fax, e-mail, internet, web-based media.
  • Computer skills and experience. Proficient with Microsoft Office components, desktop publishing, and ability to manage databases. Strong customer service focus.
  • Strong team player.
  • Ability to interact courteously and tactfully with staff, residents, family members, visitors, vendors and the general public.
  • This position may/will be required to provide direct care or have access to resident property or belongings.