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Guest Services
4 months ago
Guest Services Manager
Are you a highly skilled and motivated individual who thrives in a dynamic and fun-loving environment? Do you have a passion for sales, team building, and providing exceptional customer service? If so, we have an immediate and time-sensitive opportunity for you
European Wax Center, a family-owned business and the fastest growing company in the beauty lifestyle category, is seeking a talented and enthusiastic Guest Services Manager to oversee operations and drive performance at our Beaverton location.
At European Wax Center, we prioritize creating outstanding customer experiences. With our proprietary Comfort Wax, private waxing suites, and professionally trained estheticians, we are dedicated to delivering a first-class waxing experience. As a Guest Services Manager, you will play a crucial role in achieving sales goals and ensuring exceptional customer service.
Job Responsibilities:
Hire, train & manage a team of Guest Services Sales Associates
Infuse the team with a passion for creating outstanding customer experiences
Foster a positive work environment that encourages ideas and innovative problem solving
Coach performance through available metrics to achieve sales goals
Ensure brand, business standards and policies are followed
Set daily/weekly sales goals and create tracking reports using Excel, Word, and Power Point
Required Skills:
A passion for people and sales
Demonstrated success as an effective trainer and motivator to create a winning team
Be enthusiastic about our brand, outgoing, energetic, resourceful, and detail-oriented
Exceptional customer service and social skills including ability to communicate effectively in all situations
Demonstrate the ability to evaluate issues, establish priorities, and adjust direction when necessary
Ability to work a flexible schedule including days, evenings, and weekends
Requirements:
High school diploma or equivalent
2 years management experience preferred
2 years of experience in Customer Service preferred
2 years of experience in Sales preferred
Reliable means of transportation
Benefits:
Career Growth
Competitive Hourly Wage PLUS Bonuses
Ongoing extensive European Wax Center operational training
Paid time off
Employment growth opportunities
Discount on waxing/products
About European Wax Center:
European Wax Center began as a family-owned business in 2004. Since then, we have been delighting our guests with an exceptional waxing experience centered around our proprietary Comfort Wax, private waxing suites, and professionally trained estheticians. We are dedicated to helping each guest feel gorgeous and confident by revealing their beautiful skin. Join us in our mission and become part of the European Wax Center family
Location:
112 Halsey St, Newark, NJ, 07102
If you are a highly skilled and motivated individual with a passion for sales, team building, and providing exceptional customer service, then apply now We can't wait to meet you and welcome you to our team at European Wax Center.
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